Senior Product Development Manager resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • Software Development and Advanced Analytics Manager with over 15 years of experience in advanced analytics, software development, and team leadership experience.
  • Technical expertise in team development and analytical strategic development.
  • Demonstrated forward thinker offering strategically aligned and innovative business solutions to complex problems.
  • Effectively motivating and organizing teams to maintain continuous alignment to corporate vision.
  • Methodical problem-solving and time management skills coupled with outstanding interpersonal skills producing tangible and recognizable results.
  • Project/Product Management
  • High-performance team development
  • SAFe Transformation
  • Analytics strategy
  • Team development strategies
  • Software Product Life-cycle
  • Process evaluations
  • Continuous integration/deployment
12/2020 to Current
Senior Product Development Manager At&T Portsmouth, NH,
  • Managed multiple teams, 20+ individuals.
  • Decreased PI Events by 50% and led to 100% successful completion of Program Increment Objectives.
  • Technology Stack: REST, C#, Python, .NET core, SQL, UniBasic, and Angular.
  • Implementation of process improvements to enhance reliability of development and throughput.
  • Championed a culture development effort to promote a high-performance work culture.
02/2017 to 12/2020
Product Development Manager 1-800-Flowers.Com, Inc. Miami, FL,
  • Scrum Master for Tobin development team.
  • Technology Stack: REST, C#, Python, .NET core, SQL, and Angular.
  • Development Operations improvement producing a 25% reduction in software quality defects.
  • Management multiple cross-functional development efforts simultaneously.
  • Implemented an automated regression test system with service level testing culture and strategy.
  • Improved development efficiency by 60%, achieved by reducing waste in backend architecture.
  • Implemented machine learning algorithms for analyzing aerial images to identify oil well location with 85% accuracy.
  • Implemented an Innovation Process with Technology Readiness Levels (TRLs).
  • Managed a group of 8+ software developers/QA, including remote employees.
12/2015 to 02/2017
Simulation Software Project Manager Verizon Gillette, NJ,
  • Manage an 18+ member software development team using Agile/Scrum methodologies.
  • Development Project Lead for multiple simultaneously executed multi-year software projects.
  • Managed multiple team leaders.
  • Recovered 130 working days in schedule to deliver the product on time.
  • Provided structure by establishing organized, reliable, and efficient processes for development and task prioritization.
  • Established concise metrics for senior leadership to demonstrate progress towards key milestones.
  • Developing trust and open communication internally to the team and along with customers.
08/2015 to 12/2015
Data Analytics Engineer United Launch Alliance City, STATE,
  • Develop predictive models for injuries and identification of systemic risks during manufacturing.
  • Reliability analysis support through Type II Error evaluation.
11/2011 to 08/2015
Simulation Software Development Project Manager United Launch Alliance City, STATE,
  • Managed a 10+ member cross functional software development team implementing Agile/Scrum methodologies.
  • Responsible for day-to-day project tasking, prioritization, and scheduling.
  • Scheduled releases to meet mission integration requirements.
  • Coordinate/Interface with both internal and external customers.
  • Developed metrics for senior leadership to demonstrate progress towards key milestones.
  • Fostered a culture of trust and open communication internally to the team and externally with customers.
  • Applied Six Sigma methodologies to improve software processes.
  • Managed deep dive project to investigate source of manual data errors and developed mitigation projects.
04/2006 to 11/2011
Optimization Engineer/Software Developer United Launch Alliance City, STATE,
  • Developed noise removal algorithm for wind tunnel data.
  • Re-factored Flight Trajectory Optimization software to include new/optimized algorithms (Fortran-> C).
  • Developed multi-gradient algorithm to determine proper scaling of constraints, control variables and objective functions for trajectory optimization resulting in over $1M savings over 5 years.
  • Lead optimization software developer for major 4-year software development team (C/C++).
  • Wrote scripts to automate/simplify data analysis with error detection.
  • Principal investigator/Manager of joint research projects across multiple universities.
Education and Training
Expected in 07/2020
MBA: Data Analytics
Louisiana State University - ,
Expected in 11/2009
Master of Science: Mechatronics Systems Engineering
University of Denver - ,

Specialized in Artificial Intelligence (AI)

Expected in 05/2006
Bachelor of Science: Applied Mathematics
University of Colorado - ,
Expected in 05/2003
Associate of Science: Pre-Engineering
Red Rock Community College - ,
Activities and Honors
  • Denver Metro Regional Science and Engineering Fair Advisory Council 2007-Present
  • Denver Foundation – RBC Scholarship Committee Member 2010-2018
  • Museum of Mathematics Advisory Council 2012-Present
  • Museum of Mathematics - Rosenthal Teaching Award Selection Committee Member 2012-2014
  • SAFe Development Certification (2017)
  • SAFe PO/PM Certification (2017)
  • SAFe Scum Master Certification (2017)
  • Business Analytics, Certification, University of Pennsylvania (2018)
  • Greenbelt Certification. United Launch Alliance. (2010)
  • Harvard ManageMentor Innovation and Creativity. (2011)
  • Harvard ManageMentor New Manager Transition Course. (2012)
  • Crucial Conversations. (2016)
  • Spacing Numbers for n-Star Graphs. (In development)
  • Computational Fluid Dynamics Simulation of United Launch Alliance Delta IV Hydrogen Plume Mitigation Strategies. Claire, Jessica; Guimond, Stephen; et. al. AIAA SciTech 2015. January 2015.
  • Particle Swarm Trade-off Curve Analysis for Bi-Objective Optimization. Claire, Jessica., Valavanis, Kimon. World Congress of Computational Intelligence. Proceedings of 2010 IEEE Congress on Evolutionary Computation. July 2010.
  • Fuzzy Optimal Algorithms for Multiple Target Convergence. Claire, Jessica. Studies in Fuzziness and Soft Computing. 479-501, Lodwick, Weldon A., Kacprzyk, Janusz. 2010
  • First Course in Fuzzy Theory and Application. (Book Review) Claire, Jessica., Osman, Haisam. Germany. Springer. 2009.
  • Constrained Particle Swarm Optimization for Sequential Quadratic Programming. Claire, Jessica. International Journal of Modelling Identification and Control. Volume 8, Number 4, Page 361-367. 2009
  • Fuzzy Optimal Algorithms for Optimal Swarm of Autonomous Aircrafts. Claire, Jessica., Salters, Roger. 12th AIAA/ISSMO Proceedings of Multidisciplinary Analysis and Optimization. AIAA 2008-5812. Victoria, British Columbia, Canada. September 2008.

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Resume Overview

School Attended

  • Louisiana State University
  • University of Denver
  • University of Colorado
  • Red Rock Community College

Job Titles Held:

  • Senior Product Development Manager
  • Product Development Manager
  • Simulation Software Project Manager
  • Data Analytics Engineer
  • Simulation Software Development Project Manager
  • Optimization Engineer/Software Developer


  • MBA
  • Master of Science
  • Bachelor of Science
  • Associate of Science

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