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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Executive Profile
Extensive experience in general management, turnaround situations, project management, using lean manufacturing techniques, logistics, engineering, operations and maintenance (O&M) in renewable energy projects in the private sector, and water management projects in the public sector. Provide direction for human resources (administrative, craft & engineering), safety, operations, financial management, executive reporting, planning, scheduling, procurement, and warehousing. Specializes in Program / Facilities / Plant Management in large organizations, both private companies and state agencies. Multi-lingual - American Sign Language, French, and Spanish.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
  • Developed performance metrics for consolidated operations and financial performance for 8 consecutive years, meeting or exceeding these metrics and achieving record profit margins. Incorporated life cycle costing criteria and SDLC protocols to demonstrate the engineering equivalency between hardware and software to further enhance performance and acceptance of traditional means such as TQM, planning and process management as tools equally important to the hardware side of business processes as software is. Value to business over 8 years was in excess of $10M. One example was exceeding fuel manufacturing/processing guarantee by 40% in 2011/2012
  • Using the Deming Quality methodology for continuous improvement, coached and mentored Self Directed Work Teams to develop standards and implementation protocols, including internal audits for compliance with ISO 9000, 14000, & 19011 for quality program / system and environmental criteria compliance. These audits also have a place in software performance and compliance. An example being EBS criteria and FLSA applicability. These audits and their employee ownership saved the business over $1.5M annually, during 2006 through 2013
  • EHS/HSE, achieved a Lost Time Accident / Incident Rate of 0.0 for three consecutive years, using the OSHA VPP Program. Facility received VPP Star Recertification Safety Rating. Every lost time incident avoided is a representative savings to the business of $0.25M, from 2002 through 2013
  • Reduced repair and maintenance spend from $17M to $10.3M in three years, reduced inventory from $6M to $2.5M in 3 years, and increased facility availability from 88% to 93% in same 3 years, from 2002 through 2005
  • Optimized workflow processes, resulting in productivity increase of 160% over 3 years, while reducing staff by 15% (through natural attrition) and increasing customer satisfaction by 67%, from 2002 through 2012
  • Conducted over 100 local community outreach presentations on Everglades Restoration and related environmental programs / projects, from 1995 through 2002
  • Conducted over 1000 presentations to various customers, industry user groups, in-house business groups, and staff regarding business initiatives, projects and performance over the past 10 years, from 2002 through 2013
  • Coauthored a proposal that was selected for award worth $100M, for 200 FTEs, and 10 years. Subject was production of a small to medium industrial gas turbine for use across public and military applications, in 2013
Professional Experience
Senior Plant Manager, 01/2013 - 01/2015
Fiskars Stockholm, ME, Accountable for operations and business of Florida Crystals Corporation, Okeelanta Sugar Complex, New Hope Energy Cogeneration Power Project (one of the largest biomass cogeneration facilities in the world). This includes business and technical operations, maintenance, financials, human resources, and compliance with all County, State, and Federal guidelines, safety and environmental regulations.
Manager - Operations and Maintenance - Project Manager, 01/2006 - 01/2013
BABCOCK AND WILCOX COMPANY City, STATE, Provided a new direction and strategy for policy development and implementation for BWC's sole commercial renewable energy project in the US. Accountabilities included both administration of the existing facility, consisting of two units, and the design / build phases of three new units being added to the existing facility footprint. Span of control met through eight senior managers and in excess of 200 technical / skilled crafts staff, financial staff, EHS (HSE) staff, human resources staff, and engineering staff - both company and contract engineers. Directed turnaround situation in Operations and Maintenance activities for 3 facilities, fuel manufacturing/processing, power generation, and water purification and treatment. Directed contractual activities and relations between union and non-union employee groups, as well as vendor relationships. Accountable for P&L as well as project deliverables on the new construction side, demonstrating a very hands-on style of leadership and management. Specialized activities and projects included leading an effort to design, configure, validate, install and test a new EMERSON Ovation distributed control system (DCS). Expertise in NERC/FRCC compliance programs.
Adjunct Instructor - Electrical & Mechanical Technology, 01/2011 - 01/2013
PALM BEACH STATE COLLEGE City, STATE, Served as lead instructor for Process Controls in the Electrical Power Technology Program; was also instructor for Heat Transfer & Fluid Flow and Introduction to Power Plant Technologies courses. Developed curriculum specific to these course areas as well as integrated mathematics into the curriculum. Participated in US Department of Homeland Security & Education program development for integration of mathematical concepts alongside science and technology concepts in real-time fashion as part of an educational research and development project with a consortium of 5 other major university learning centers in the US (STEM designated program - Science, Technology, Engineering and Mathematics curriculum).
Manager - Department Head - Maintenance, 01/2002 - 01/2005
WHEELABRATOR TECHNOLOGIES - SOUTH BROWARD, INC City, STATE, Provided general management and technical direction in a turnaround situation for a department at a Waste-to-Energy power plant facility. Designed and implemented Enterprise Maintenance Excellence program, including IT, preventive / reliability centered maintenance and planning / scheduling functions. Provided leadership for human resources, budget ($20M annual operating budget and $10M annual capital program budget), procurement, financial management, technical programs, engineering and executive reporting for a department of 28 and a facility of $300M, with income of $65M.
SOUTH FLORIDA WATER MANAGEMENT DISTRICT, 01/1995 - 01/2002
US Army Corps Of Engineers City, STATE, Director, West Palm Beach Field Station - Field Operations & Director Electronics Division Brought into this large agency to incubate a turnaround strategy and implementation plan to bring a customer centered, business oriented focus to several divisions within the South Florida Water Management District, in partnership with the US Army Corps of Engineers, Provided leadership, management, and engineering support for technical programs in the field for areas of construction (new automated pump stations with advanced PLC and SCADA technologies), design, operations and maintenance of bio-remediation water treatment wetland systems, vegetation management, right-of-way real estate, pump stations operations and maintenance (in excess of 10MGD capacity), fleet maintenance (in excess of 500 vehicles, marine and heavy equipment), and emergency management for the US Army Corps of Engineers flood control system in the south Florida area. Oversaw staff of 120 administrative, professional and skilled crafts members.
Military Experience

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Army notKnown ,
Brought into this large agency to incubate a turnaround strategy and implementation plan to bring a customer centered, business oriented focus to several divisions within the South Florida Water Management District, in partnership with the US Army Corps of Engineers, Provided leadership, management, and engineering support for technical programs in the field for areas of construction (new automated pump stations with advanced PLC and SCADA technologies), design, operations and maintenance of bio-remediation water treatment wetland systems, vegetation management, right-of-way real estate, pump stations operations and maintenance (in excess of 10MGD capacity), fleet maintenance (in excess of 500 vehicles, marine and heavy equipment), and emergency management for the US Army Corps of Engineers flood control system in the south Florida area. Oversaw staff of 120 administrative, professional and skilled crafts members.
Education
MBA: MBA, Expected in
-
Palm Beach Atlantic University - West Palm Beach, FL
GPA:
Master of Business Administration (MBA) Palm Beach Atlantic University, West Palm Beach, FL
Bachelor of Science: Electrical Engineering, Mechanical Engineering, Expected in
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Florida Institute of Technology - Melbourne, FL
GPA:
Bachelor of Science (BS) in Electrical Engineering Minor, Mechanical Engineering Florida Institute of Technology, Melbourne, FL United States Navy, Honorable Discharge Nuclear Submarine Service, Senior Engineering Department Leader Subase Pearl Harbor, HI
Presentations
Conducted over 100 local community outreach presentations on Everglades Restoration and related environmental programs / projects, from 1995 through 2002
Skills
Maintenance, Operations, Human Resources, Accountable For, Ehs, Fermentation, Fossil Power, Fuel, Ovation, Policy Development, Power Generation, Project Manager, Purification, Designing Waste, Engineering Support, Field Operations, Fleet Maintenance, Flood Control, Heavy Equipment, Pump Stations, Real Estate, Remediation, Scada, Water Treatment, Wetland, Budget, Financial Management, Procurement, Scheduling, Cogeneration, Environmental Regulations, Financials, Fluid Flow, Heat Transfer, Instructor, Integration, Integrator, Learning Centers, Mathematics, Process Controls, Real-time, Security, Amazon Elastic Block Storage, Audits, Award, Community Outreach, Continuous Improvement, Ebs, Flsa, Gas Turbine, Increase, Internal Audits, Inventory, Iso, Iso 9000, Iso Standards, Lean Manufacturing, Life Cycle, Logistics, Metrics, Natural, Plant Management, Process Management, Project Management, Quality Program, Satisfaction, Sdlc, Self Directed, Sign Language, Tqm, Turbine, Workflow, Electrical Engineering, Engineering Department, Mba, Mechanical Engineering

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Resume Overview

School Attended

  • Palm Beach Atlantic University
  • Florida Institute of Technology

Job Titles Held:

  • Senior Plant Manager
  • Manager - Operations and Maintenance - Project Manager
  • Adjunct Instructor - Electrical & Mechanical Technology
  • Manager - Department Head - Maintenance
  • SOUTH FLORIDA WATER MANAGEMENT DISTRICT

Degrees

  • MBA
  • Bachelor of Science

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