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senior operations manager resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Highly motivated Marketing Analytics Manager

goal-driven leader with years of progressive marketing, technology, customer service, management and operations experience. Exceptional business acumen, and program management abilities.

Skills
  • Highly detailed and organized
  • Efficient analytical skills
  • Strong planning and rigorous project management skills
  • Exquisite presentation skills
  • Data analysis and reporting
  • SaaS
  • CRM
  • Relationship building skills
  • Product development lifecycle
  • Excellent written & verbal communications
Experience
01/2018 to 07/2021
Senior Operations Manager Caliburn International Reston, VA,
  • Empowered staff members to contribute to continuous improvement.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
  • Standardized operational frameworks and governance structures to facilitate staff meetings.
06/2011 to 02/2017
Senior Manager Marketing Analytics Bok Financial Fayetteville, AR,
  • Directed 20+ person team and managed budget and forecasting.
  • Worked cross-functionally with marketing, sales and finance departments.
  • Strategic marketing, media, social, web site analysis, audience targeting tools and vendors.
  • Creates scorecards, campaign dashboards, other marketing self-service dashboards and reporting in conjunction with the Data and Analytics Team.
Education and Training
Expected in 05/2019 to to
MBA: Business Management
Texas Woman's University - Denton, TX
GPA:
Expected in 05/2014 to to
BBA: Business Administration
Texas Woman's University - Denton, TX
GPA:
Accomplishments
  • Awarded by TWU School of Management-Research.
  • Graduated top 20% of the Executive MBA program.
  • American Sign Language
  • Texas Stream Team-Certified Water monitor, and sustainability.

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Resume Overview

School Attended

  • Texas Woman's University
  • Texas Woman's University

Job Titles Held:

  • Senior Operations Manager
  • Senior Manager Marketing Analytics

Degrees

  • MBA
  • BBA

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