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Senior Operations Manager Resume Example

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SENIOR OPERATIONS MANAGER
Summary

Dynamic and accomplished Operations Manager with 17 years prior work experience with almost 9 years in an extremely high volume themed restaurant . Notable success in large-scale scheduling, training, food safety, interviewing and hiring as well as disciplinary actions, and accountability for every employee for every shift.. Seeking to advance professional career in the restaurant industry. 

Highlights
  • Strong leader
  • Staff development talent
  • Customer-oriented
  • Hiring and training
  • Stable work history
  • Adaptable

  • Proficient in Micros
  • Worked with many host computer paging systems
  • Food Safety Certified until 2015
  • Computer literate

Experience
ChewyMarch 2004 to December 2012Senior Operations Manager
Dallas , TX

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Continually monitored the Cafe and took appropriate action to ensure food quality and service standards were consistently met. Developed and maintained exceptional customer service standards. Worked closely with the Sales and Market teams to ensure proper level of service expectations for groups booked in the Cafe. 

ChewyMarch 2010 to CurrentDisney Event Group Photographer
Seattle , WA

Photographer and assistant to bridal portraits, group and family photo sessions, and other miscellaneous duties required in the photography department. Editing and Photoshop skills used for final product. 

Hotel Of Richburg LlcDecember 1999 to March 2004Senior Operations Manager
Richburg , SC

Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Built sales forecasts and schedules to reflected desired productivity targets. Performed checkouts of servers and bartenders to ensure that all tickets were accounted for. Optimized profits by controlling food, beverage and labor costs on a daily basis. 

Blazing Piano'sDecember 1995 to December 1999General Manager
City , STATE

Efficiently resolved problems or concerns to the satisfaction of all involved parties. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. 

Education
Colby-Sawyer College1989Bachelor of Science: Sports MedicineCity, State, USA

Received a full scholarship as a 3 sport athlete and graduated with honors. Built up my "personal" skills by successfully dealing with people in distress as an athletic trainer. 

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
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  • Word choice
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  • Strong summary
  • Typos

Resume Overview

School Attended

  • Colby-Sawyer College

Job Titles Held:

  • Senior Operations Manager
  • Disney Event Group Photographer
  • General Manager

Degrees

  • Bachelor of Science : Sports Medicine

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