IT CUSTOMER SUPPORT ENGINEER | REGIONAL LEADER IN COMPUTER REPAIRS - UPGRADES - NETWORK SUPPORT PROFESSIONAL SUMMARY IT CUSTOMER SUPPORT ENGINEER offering an outstanding record of achievementin the delivery of timely and robust hardware, software, and networked B2B & B2C solutions,from routine to complex. Qualifications include 30+ years of experience in providing high performance computer and redundancy system installations, configurations, network support, troubleshooting/escalation, and repairs to support data preservation and integrity. Consistently exceed customer expectations by beating project deadlines and translating complex technical data into easy-to-understand solutions/outcomes. A customer-centric professional with excellent communications, analytical, and follow-through skills. A reputation as a first-source for the investigation and successful resolution of IT issues.
Completed 60 Credits in Computer Science
Excellent References Furnished Upon Request
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