senior network manager resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
OBJECTIVE: To obtain a position as a PC and MAC Field Technician SUMMARY OF QUALIFICATIONS 10+ years Information Technology experience, including 6 in the United States Army Experienced [Information Systems Manager] committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Veteran systems architect with expertise in coding, application design, defined architectures and successful project leadership. Responsible Network Technician with comprehensive experience scheduling conversions and cutover. Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents. Network Administrator with extensive experience with Oracle High Availability environments, implementation and management. Systems architect with expertise in requirement gathering and analysis, architectural, component and interface design and development for web-based applications in multiple domains.
  • Excellent problem-solving abilities
  • Website and portal monitoring
  • System backups
  • System upgrades
  • Data backup and retrieval
  • Expert in Java, PHP and Perl
  • CISCO router management
  • Remote access technology
  • Excellent communication skills
  • IP Forwarding proficient
  • Excellent diagnostic skills
  • Adobe Flash expert
Work History
Senior Network Manager, 04/2012 - Current
Aetna Inc. Joliet, IL,
  • Preformed network and system administration duties such as setting up network, programming computers with various software and providing Microsoft support Developed a secure off-site storage and recovery SharePoint Investigated and resolved complex problems related to supported technologies Coordinated, planned and installed new systems and wireless networks, and modified existing systems and servers Performed daily backups; troubleshot hardware, software, printers, and voice and data networks Installed CAT 5 and fiber Optic cable.
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Designed Sharepoint masterpage and page layouts, serving as company's main Sharepoint support for all technical complications.
Senior Computer and Information Systems Manager, 11/2007 - 03/2011
General Dynamics Savannah, GA,
  • Designed and implemented network configurations and network architecture for the Standard Army Management Systems (STAMIS) systems that included Very Small Aperture Terminal (VSAT's) and integration of computer systems Provided connectivity and network support for 7 organizations without loss in continuity by educating and supervising the correct networking and configuration procedures Provided technical guidance for subordinates and trained newly assigned personnel Trained automations support specialist and 100+ personnel on the Standard Army Maintenance System -Enhanced System (SAMS-E) Researched manuals and technical reports in order to develop programs that met staff and user requirements to manage backup, security and user help systems Developed computer information resources and standard operating procedures (SOP) that controlled data security Consulted with users and contractors to assess computing needs, technical support and system requirements to increase customer satisfaction Informe.
  • Aligned office departments and increased inter-department communication and data sharing.
Network and Computer Systems Administrator, 03/2005 - 10/2007
U.S. Army City, STATE,
  • Maintained and administered computer networks including computer hardware, software, and configuration to prohibit violations Performed data backups and disaster recovery operations that resulted in no loss of critical information Diagnosed, troubleshot, and resolved hardware, software, and network system problems to replace defective components that reduced turnaround time Planed, coordinated, and implemented network security measures to protect data, software, and hardware from illegal activities Operated ViewSat to monitor the performance of computer systems and networks to coordinate computer network access Configured and tested computer hardware, networking software and operating system software that provided customer support.
Associate Degree: Network Systems Administration, Expected in December 2014
Devry University - Colorado Springs, CO
Status -
Bachelor's Degree: Computer Science, Expected in 2008
University of Maryland University College - ,
Status -
Transportation Coordinators Automatic Information for Movement System II Course: , Expected in 2008
- Fort Riley, KS
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Leadership Development Course: , Expected in 2008
- Fort Polk, LA
Status -
Information Systems Managers Officer Course: , Expected in 2007
- Fort Riley, KS
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Basic Information Technology Networking Course: , Expected in 2006
- Fort Gordon, GA
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Command Post Node Course: , Expected in 2006
- Fort Gordon, GA
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Information Technology Specialist Course: , Expected in 2005
- Fort Gordon, GA
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  • Network Security
    Updated network systems to support confidential company operations and eliminate hacking ability.
  • Project Management
    Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Problem Resolution
    Responsible for support and development of company disaster recovery plan.Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work.
  • Security Solutions
    Managed client network security through installation of firewalls and VPN’s.
  • Installation
    Installed appropriate security patches to dissolve security vulnerabilities.
  • System Upgrade
    Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • Performance Management
    Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Certified Information System Security Professional
  • CCNP Routing & Switching training
  • CCSP Network Security training
Additional Information
  • SECRET Security Clearance
  • AWARDS Non- Commissioned Officer Professional Award 2 Army Accommodation Medal 2 Army Achievement Medal 2 Army Good Conduct Medal Valorous Unit Award National Defense Service Medal 2 Global Defense Service Medal Iraq Campaign Medal w/ Campaign Star Army Service Ribbon Overseas Service Ribbon

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Resume Overview

School Attended

  • Devry University
  • University of Maryland University College

Job Titles Held:

  • Senior Network Manager
  • Senior Computer and Information Systems Manager
  • Network and Computer Systems Administrator


  • Associate Degree
  • Bachelor's Degree
  • Transportation Coordinators Automatic Information for Movement System II Course
  • Leadership Development Course
  • Information Systems Managers Officer Course
  • Basic Information Technology Networking Course
  • Command Post Node Course
  • Information Technology Specialist Course

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