LiveCareer-Resume

senior network engineer resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented Senior Network Engineer with 10+ years of experience and a strong background in network technologies and security. Accomplished network developer with proven success in designing and implementing business technology solutions. Focused on maintaining network security to provide customers with safe data management.

Skills
  • Decision-making
  • Customer service
  • Leadership
  • Project planning and Management
  • Troubleshooting and Maintenance
  • Server and System Administration
  • Microsoft Office 365
  • Data backups
  • Automation tools and scripting
  • Technical infrastructure migration
  • Firewalls and endpoint security
  • Network configuration
  • Hardware and software implementation
  • Infrastructure planning and design
Education
Embry Riddle Aeronautical University Daytona Beach, FL, Expected in 12/2010 Bachelor of Science : Aeronautics - GPA :
Vermont Technical College , Expected in : Computer Engineering Technology, Computer Programming and Electrical - GPA :
Certifications
  • Microsoft Office 365 Certification
  • Sophos Engineer Certification
  • Xerox Analyst Certification
  • ConnectWise Automate Certification
  • Criminal Justice Information System Security & Awareness Certification
Experience
Computer Services, Inc. - Senior Network Engineer
Paducah, KY, 06/2016 - Current

Senior Network Engineer (Current)

  • Collaborated with vCIO, Centralized Services, and Project teams to support new network installation and cross-functional solutions in alignment with business strategies.
  • Headed performance and capacity planning by auditing, monitoring, analyzing and reconfiguring network environments for future scalability and to improve network performance by 100%.
  • Maintained production network according to company SLAs to fulfill agreed-upon client specifications.
  • Effectively managed variety of mission-critical network tasks, which included vulnerability and application patching, data backups and network configurations.
  • Maintained system configurations and procedural documentation with network diagrams.

Senior Project Engineer

  • Firewall/UTM configuration, management, and troubleshooting
  • Installed, Managed, and Supported L2 and L3 Switching.
  • Installed, supported and maintained VMWare, HyperV, File, SQL, and Mac (Open directory) Servers.
  • Implemented and maintained Mobile device management (Sophos MDM)
  • Implemented Office 365 and Advanced threat protection for clients.
  • Implemented MDT for workstations deployments.
  • Supported complex line of business software applications. (Quickbooks, SAGE 50, 300, 500, Sage Paperless, Sage Timeslips, MacPractice, NextGen, Epicor POS, Medent, Harvest, SAP, and others).
  • Reduced risks throughout project implementation.
  • Managed Project SOP documentation.

Senior Systems Administrator (Help Desk)

  • Managed, recruited, and trained help desk team
  • Contributed to improving customer support by actively responding to queries and handling escalated support requests.
  • Maintained Help Desk standard operating procedure (SOP) documentation.
  • Developed monthly reports on help desk team’s productivity
  • Provided Tier III and SWAT (Emergency) Support
Peraton - System Engineer
Beale Air Force Base, CA, 12/2015 - 06/2016
  • Resolve Help Desk Tier II service tickets.
  • Supported and maintained windows-based server applications and providing network infrastructure.
  • Handled all troubleshooting for software and hardware and resolved issues in hours.
  • Installed and Supported multi-function printers (Xerox, Canon, HP, and Samsung).
  • Supported VoIP Phone system (Vertical Wave).
Formosa Plastics Corp. - System Analyst
Baton Rouge, LA, 04/2013 - 12/2015
  • Provide Helpdesk Level I and II support for businesses.
  • Manage and implement all windows-based servers, including Exchange and active directory services.
  • Manage and upgrade network infrastructure.
  • Installed and Supported SonicWALL, Managed Netgear switches, and wireless infrastructure.
  • Manage and implement Xerox multifunction printers to businesses.
  • Provide support for Vertical Wave Phone system (VoIP).
Zoominfo - IT Support Engineer
Vancouver, WA, 02/2012 - 12/2012
  • Responsible for providing Tier I Help Desk support.
  • Helped maintain workstations, computers, servers, printers, scanners, network switches, surveillance system, wind turbine monitor unit, professional entertainment system, and others.
  • Performed all workstation setup as requested.
  • Maintained software currency, availability, reliability, and protection on the server.
  • Supported IT Department with Task and Projects as assigned.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Embry Riddle Aeronautical University
  • Vermont Technical College

Job Titles Held:

  • Senior Network Engineer
  • System Engineer
  • System Analyst
  • IT Support Engineer

Degrees

  • Bachelor of Science
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: