A fast learner who is self-motivated and knows how to work in a fast-paced environment. Excels at taking on large, complicated projects and completing them in a timely fashion. Committed to delivering high quality results and providing attention to detail while getting results for the customer. Willing to take on high-priority issues and resolve them professionally and as quickly as possible without sacrificing quality. Great problem solving skills and works well under pressure.
Great oral communication skills, knows how to explain technical details to specific groups with varying technical knowledge, explains what is happening, and details how to resolve or implement the fix. Knows how to tailor conversation for different audiences.
Is committed to providing great customer service and satisfying the customer's expectations and resolving their issues.
Prepared network design for Rewards Card program.
Also worked with INMAR and IBM to resolve connection issues.
Assisted in DeCA West Data Center Refresh Project, which included, but was not limited to, installation and removal of mainframe servers, Cisco ASA firewalls, Tape Drives, Cisco Routers and Switches, Virtual Machine (VM) Servers, Proxy Servers, T-1 Circuit cabling, Ethernet cabling, fiber cabling, network taps, IDS equipment, and relocating of commercial carrier equipment.
Also for DeCA West Data Center Refresh helped design new network diagrams using Microsoft Visio.
Designed remote wireless backup solution for commissaries that have circuit issues.
Solution allows a network team to provide Internet connection for a store without having to send a field technician.
Provided network architecture for DeCA eWIC network solution.
Also consulted with DeCA Program Management about network requirements of future eWIC installations.
Conducted site install of equipment in New Mexico, Texas, and Virginia.
Designed and installed cable TV integration for DeCA's DINTV.
Installed custom cabling of Cable TV for Enterprise Service Desk (ESD) area.
Assisted with DINTV tech refresh, installed the new Visix server.
Locked down vulnerable systems within DeCA network to maintain Payment Code Industry (PCI) standards.
Relocated network cabinet, moving all switches, fiber and copper connections.
Worked in a multi-system environment (Cisco, Enterasys, RSA, Blue Coat, HP, and VMWare).
Printing Production and Imaging Design
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Associate (CCNA) Wireless
Certified Information Systems Security Professional (CISSP)
Cisco Certified NetworkProfessionall (CCNP)
CompTIA Security +
CompTIA A +
Microsoft Certified Professional (MCP)
A+, Coaxial and Network Cabling, CCNA, CCNP, Cisco Routers, Cisco Router, clients, digital design, DSL, Ethernet, firewalls, Graphic Design, HP, IBM, IDS, Information Systems, LAN, logistics, Macintosh, Access, MCP, Microsoft Visio, Windows NT, migration, Network management, network architecture, network design, PCI, Cisco Prime, Blue Coat Proxy Servers, Routing, Servers, SNMP, SSL, Switches, Switch, T-1, Tape Drives, Desktop Support, troubleshooting, VM, VPN, WAN, websites, Wireless LAN, BPG, Frame Relay, OSPF, EIGRP, Cisco LMS, Cisco ACS, 802.1X Access Control
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