LiveCareer-Resume

senior mortgage loan originator resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Accomplishments

    Former Treasurer of Knox County Leadership Program.

    Former member and Vice-President of Kiwanis Club in Vincennes.

Skills
  • Loan Processing Coordination
  • Complaint Handling
  • Application Review
  • Loan Feasibility Assessment
  • Attention to Detail
  • Customer Relations
  • Loan File Maintenance
  • Corporate Financial Statements
  • Referral Network Development
  • Product Education
  • Problem Solving
  • Documentation and Recordkeeping
Work History
04/2021 to Current
Senior Mortgage Loan Originator Central Bancompany Mexico, MO,
  • Worked with underwriters to fix application problems and resolve issues.
  • Explained different types of loans pertaining to client situations.
  • Fielded customer complaints and provided solutions.
  • Reviewed loan files and updated to match current standards.
  • Developed prospects for new loans by conducting 20 cold calls weekly.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
12/2017 to 04/2021
Mortgage Loan Originator Plainscapital Granbury, TX,
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all customer needs.
  • Prepared documents for customers, submitting and overseeing through each step of closing process.
  • Explained different types of loans pertaining to client situations.
  • Worked with underwriters to fix application problems and resolve issues.
  • Collected information from banks, institutions and employers to assess applicant eligibility.
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships
10/2011 to 12/2017
Mortgage Loan Originator Plainscapital Greensburg, IN,
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Prepared documents for customers, submitting and overseeing through each step of closing process.
  • Worked with underwriters to fix application problems and resolve issues.
  • Collected information from banks, institutions and employers to assess applicant eligibility.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
  • Fielded customer complaints and provided solutions.
  • Reviewed loan files and updated to match current standards.
05/1999 to 10/2011
Branch Manager Tk Elevator Gainesville, FL,
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Engaged employees in business processes with positive motivational techniques.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Recommended loan approvals and denials based on customer loan application reviews.
Education
Expected in 03/2022 to to
Bachelor of Operations Management : Operations Management
Oakland City University - Oakland City, IN,
GPA:

Operations management full time adult program student Oakland city university, in less than a year. Actively completing my degree online with their adult based program. Academic honors, with Academic Honors and, 4-year National Honor Society member. Also, Sports Editor of our high school newspaper my junior and senior year.

Affiliations
Volunteer Experience or Leadership Current board member of Gibson County Chamber of Commerce. Past board member and Vice-President of Kiwanis. Graduate of Leadership of Knox County. Past board member of Leadership of Knox County. Created my own business referral group in Gibson County.
Additional Information
  • 2

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Oakland City University

Job Titles Held:

  • Senior Mortgage Loan Originator
  • Mortgage Loan Originator
  • Mortgage Loan Originator
  • Branch Manager

Degrees

  • Bachelor of Operations Management

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: