, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Driven and self-motivated Mortgage Lender/Branch Manager with stellar sales ability and remarkable creativity. Over 20 years experience in the mortgage industry. Seasoned in Government, Conventional and New Construction Lending.
Skills
Excels in team leadership
People-oriented
Excellent time management skills
Customer and vendor relations
Strategic planning
Dependable
Multi-tasking ability
Strong interpersonal skills
Complex problem solving
Detail-oriented
Energetic
Excellent communication skills
Financial analysis and planning
Motivational leadership style
Reliable
Excellent work ethic
Document flow coordination
Experience
03/2021 to CurrentBranch Manager/Mortgage SpecialistAlaskausa Mortgage Company | Auburn, WA,
Approved mortgage loans by examining applications and supporting documentation.
Generated new business and boosted sales using extensive knowledge, target market penetration, partner relationships and customer care techniques.
Solved diverse problems to boost profitability and efficiency.
Restructured, refined and enhanced operational procedures to increase profits and performance within competitive markets.
Aligned services with Realtors
Complied applications and paperwork and double-checked for accuracy.
Submitted applications to credit analysts.
Developed and maintained relationships with local real estate agents.
Approved loans that met specifications.
11/2019 to 03/2021Branch Manager Mortgage AdvisorApi Group Corporation | North Little Rock, AR,
Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.
Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Spent ample time with each applicant to break down complex information into terms that easy to understand.
Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Observed all corporate and federal regulatory policies in terms of data security, privacy and confidentiality.
11/2018 to 11/2019Senior Mortgage Loan OfficerApi Group Corporation | Sacramento, CA,
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan
Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports
Provided expert financial advice on mortgage and both educational and personal loans
Educated customers on variety of loan products and available credit options to promote valuable decision-making
Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers
Performed daily maintenance of loan applicant database
Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research
Established new customer accounts including checking, savings, lines of credit and loans
Maintained extensive Rolodex of corporate sales leads
Delivered prompt, accurate and excellent customer service
03/2017 to 11/2018Branch Manager/Construction Loan Specialist/MLOPremier Nationwide Lending | City, STATE,
Worked with regulatory representatives to complete accurate filings and maintain compliance
Networked within communities to identify and capitalize on business opportunities
Educated customers on variety of loan products and available credit options to promote valuable decision-making
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll
Maximized branch revenue by optimizing daily operations and increasing efficiency
Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close
Determined rate locks, issuance of disclosures and overage and underage and fee waivers
Exceeded quarterly sales goals by [number]%
Conducted surveys of customer feedback
Adhered to all federal and state compliance guidelines for retail mortgage lending
Assisted senior-level credit officers with complex loan applications
Developed and maintained client rapport to meet financial service needs and drive branch loyalty
Performed daily maintenance of loan applicant database
Consistently increased sales by developing key customer relationships
Executed loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates
Completed financial analysis of revenue
Mentored staff to increase sales success and productivity
Developed standard operating procedures
04/2015 to 03/2017Branch ManagerCompany Name | City, State,
Maximized branch revenue by optimizing daily operations and increasing efficiency
Adhered to all federal and state compliance guidelines for retail mortgage lending
Consistently increased sales by developing key customer relationships
Educated customers on variety of loan products and available credit options to promote valuable decision-making
Developed annual branch business plan for maximum profitability and effectiveness
Executed loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates
Developed and maintained client rapport to meet financial service needs and drive branch loyalty
Consistently complied with company policies and government regulations
Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close
Modeled trends and adjusted branch plans accordingly
Mentored staff to increase sales success and productivity
Assisted senior-level credit officers with complex loan applications
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
Developed standard operating procedures
Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll
Determined rate locks, issuance of disclosures and overage and underage and fee waivers
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
Recruited and hired new branch employees
Conducted surveys of customer feedback
Evaluated budget plans and current costs to project trends and recommend updates
Education and Training
Expected in 1995High School Diploma | Walker High School, Walker, LAGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
