Technically sophisticated professional with 15 years of expertise in operations management in the telecommunications industry. Talent for developing and implementing strategies resulting in continued organizational growth in ever-changing business environments. Highly adept at establishing partnerships with key stakeholders and suppliers that deliver mutually beneficial business outcomes and ensure client retention. Astute leader, trainer and mentor with the ability to identify and leverage process improvement opportunities. Exceptional sales and systems expertise with a flair for developing innovative marketing promotions.
Microsoft Windows OS/Apple OS, MS Office: Word/Excel/PowerPoint/Outlook/OneNote, Toad SQL, Tableau, Business Intelligence, DAO, Saleforce.com, Business Objects, Database & Spreadsheet Development
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