Drive end-to-end regulatory corrective action resolution and accountability solutions across the Global Line of Business Affiliates. Ensuring correction of mandated compliance infractions identified during both internal/external audits.
Collaborated with Consumer and Merchant business partners to identify strategy to drive results, improve targeting for quality, privacy & compliance objectives. Subject Matter Consultant (Campaign List Execution & Delivery) for Membership Rewards (MR) and Strategic Alliance & CoBrand (SAC) targeting strategies.
Implemented and managed development and marketing strategies supporting a $3MM annual budget. Developed and managed program collaboration opportunities with foundations and community organizations.
Department liaison for marketing classroom magazines and information management divisions. Analyzed sales results (identifying deviations and trends in customer purchase behavior, competitors and products); delivered recommendations to develop Senior Leaders regarding marketing strategies, generating annual sales of $30 million.
American Express Global Employee Affinity Groups
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