senior manager global regulatory compliance resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Regulatory Agency account management
Contract development and management
Product compliance/safety issues and creative solutions
Brand management w/regards to customer reliability and or field failures.
Relationship development (internal and external)
Team building
Employee development
Business operations - Communication and execution corporate initiatives.
Root-cause analysis of product failures using CAPA's
Project planning and coordination
Continuous Process Improvement utilizing KPI's and A3's.
Experience
Senior Manager Global Regulatory Compliance, 07/2016 - 06/2020 Thermo Fisher Scientific – City, STATE,
By closely working with Operations, Marketing, Service and Legal Dept’s, I had following responsibilities:
Determine, develop and manage infrastructure and resources necessary to execute product safety and compliance programs globally.
Keep up with industry technological advances and affects on product viability thorough standards evaluation and testing.
Ensure proposed and developing product designs are compliant with all relevant international laws, regulations and requirements applicable to all product type categories, which includes all Environmental regulations such as RoHS, REACh, Conflict Minerals, Prop 65, etc…
Support purchasing in development of supportive software used to collect component data for REACh/RoHS.
Collaborate with appropriate International safety, testing, and certification organizations as needed to develop working relationships that result in expeditious certifications.
Develop, track and communicate project performance indicators to executive level staff.
Assess impact of developing standards with regards to threats and opportunities in product development projects and communicate these to Business Unit Leaders by preparing detailed and comprehensive reports.
Manage direct reports (5 Regulatory Compliance Engineers across 4 different countries) performance and training. Promote corporate culture, establish incentives and metrics, by setting and managing expectations, conducting performance evaluations and ongoing feedback on employees’ performance.
Develop, foster and promote cooperative environment for team work among all direct reports.
Established ambitious goals for employees to promote achievement and surpass business targets.
Eliminated process discrepancies, implementing continuous improvements utilizing KPI's and A3's.
Educate and execute executive strategies that support corporate goals and initiatives.
Identify training initiatives to improve employee performance and bottom-line business results.
Established Risk-Based product development/modification processes for MSD.
Leveraged market/compliance knowledge and leadership ability to help drive profit increases.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Senior Manager - Regulatory Compliance, 02/2009 - 10/2015 Blount International Inc. – City, STATE,
Reporting directly to the VP Corporate Legal Counsel, I was tasked to lead, install and develop a first class product compliance department, encompassing all 'FLAG' (Forestry, Lawn and Garden) and Concrete Cutting business units of the corporation.
Working with R&D, marketing and manufacturing departments;
I develop product safety, EMC and environmental testing, based on global requirements (US, Can, EU, Korea, China, Japan and Russia) which also include RoHS/REACh/WEEE processes and procedures for the design and manufacturing of:
Consumer battery powered lawn & garden tools
Industrial concrete chainsaws, wood splitters and Safety apparel (PPE’s).
Manage incident investigations that involve alleged customer injuries due to possible product failures.
Define HTS coding and requirements for int'l shipping hazardous goods, work with CPSC to identify product recalls (if they were to ever occur).
Identify possible engineering design modifications when required/necessary.
Established in-house testing procedures, instrumentation and regulatory test requirements for all relevant products, utilizing industry standards from ANSI, UL, IEC, CSA, NFPA, ISO, EGMF, OPEI, IATA, DOT and SAE, incorporating testing methodologies and acquiring applicable certifications.
Senior Manager - Engineering Test Lab/Compliance Manager, 02/2004 - 09/2009 LOUD Technologies Inc. – City, STATE,
I was recruited to establish a modernized product regulatory testing and certification department and processes, managing a professional 6-member technical team to support Engineering and Compliance EMC & Safety testing in accordance to international standards.
Set and administered a $500K annual operating budget. Established programs and policies to standardize performance and improve efficiency and productivity.
Optimized product safety processes by implementing BEST practices for continuous process improvement.
Lead the corporate compliance procedures pertaining to OSHA Regulations, as well as RoHS, REACh and WEEE directives as they apply to professional audio equipment. Initiated an ‘Agency Competition’ culture by cultivating relationships with various 3rd party test agencies to boost competition in order to reduce cost and improve agency performance.
Support my team by establishing performance goals and initiatives for personal growth.
Technical Lead - EnvironRegulatory Compliance, 03/1999 - 10/2004 ADIC (Advanced Digital Information Corporation) – City, STATE,
Lead and supervise the product safety, EMC and Environmental testing team.
Source outside vendors and established productive relationships
Negotiate cost effective contracts.
Continually monitor processes and programs and identify areas for improvement.
Conducted factory inspections for 3rd part agencies in accordance with OSHA, UL, TUV, CSA, ETL and ISO requirements.
Develop team initiatives and establish performance goals.
Education and Training
: Engineering Physics / Non-degree W/+25 Years Exp., Expected in - Clark College - Vancouver, WA, GPA: Status -
Bachelor of Science: Engineering Technology, Expected in - ITT Technical Institute . - Portland, OR, GPA: Status -
Accomplishments
At Loud, I built and equipped a 3m EMC chamber that was +/-3dB performance compared to the certification lab.
Additional Professional Development Course Work:
Certified Fire & Arson Investigator - NFPA
Certificate in Hazard Based Safety Engineering - HP
Certificate in Thermal Imaging Analysis – Inframetrics
Certificate in FMEA – Blount Int'l
Effective Negotiation – Hewlett Packard and Blount Int'l
Project Management – Cadence Corp, and Hewlett Packard
Leadership, Team Building – Thermo Fisher University
Executive Strategic Planning – Thermo Fisher University Diversity
Training and Implementation – Blount Int'l, Thermo Fisher and Hewlett Packard
Leadership, Cultivating Respect – Blount Int'l and Hewlett Packard
AGILE, SAP, SharePoint, and ORACLE Database Management Labview and HP-Vue Automatic Test Equipment (ATE)
International Product Standards I have worked with:
I have an intimate or working knowledge of the following industry international standards:
UL/CSA/IEC 60745-1, UL/CSA/IEC 60335-1, UL 62368, WERCS/21 CFR 1910.1200, UL/CSA/IEC 60950, EN/UL 60101-1, UL2054, UL1642, EN55014, EN55022, CISPR24 and 14, ISO13845/21 CFR 820, EN62133, 2006/42/EC, 2004/108/EC, 2001/95/EC, 2002/44/EC, 2000/14/EC, 2005/88/EC, 2002/95/EC, 2002/96/EC, OSHA, as well as a vast number of ISO (9000, etc...) ANSI, OPEI, and DIN standards.
For the EU specifically, I have a deep working knowledge of WEEE registration, RoHS/REACh requirements (including SCIP database) Conflict Minerals and Prop 65 (California only).
Additionally, through a number of consulting jobs, I have a working knowledge of CPSC product recall process where I was asked to assist my clients with effectively, and successfully, working their products through this process.
Activities and Honors
I chaired the IEEE, SW Washington/Oregon Chapter Product Safety Engineering Society from 2013 to 2016.
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Resume Overview
School Attended
Clark College
ITT Technical Institute .
Job Titles Held:
Senior Manager Global Regulatory Compliance
Senior Manager - Regulatory Compliance
Senior Manager - Engineering Test Lab/Compliance Manager