Senior Manager Employee Experience resume example

Translated strategic and tactical business plans into HR strategic and operational plans by evaluating and advising on impact of long-range planning of new programs, strategies and objectives, and regulatory action as those items influenced attraction, motivation, development, and retention of people resources of company.

Key Contributions & Accomplishments

• Trained 80+ managers on Performance Management, Employee Relations, and Progressive Discipline
• Led Human Resources and Risk Management functions of CARF audit, which contributed towards a 3-year accreditation renewal.
• Promoted employee buy-in of organizational objectives by developing mentor program for new team members and conducting regular town hall meetings for established employees, effectively reducing annual turnover by 10%.
• Restructured Employee Portal, driving daily average traffic numbers from 30 to 250
• Realized a cost savings of $50K by restructuring Human Resources Department
• Developed and led annual employee recognition awards; successfully creating avenue for company wide peer recognition
• Implemented performance based merit matrix which ensured high performers were rewarded and

Responsible for overall administration, coordination and evaluation of human resources function. Oversaw all HR functions, including recruiting, compensation, benefits administration, employee relations and policy development. Effectively planned, designed, developed and evaluated human resource-related initiatives that supported organizational strategic goals. Led performance management, talent assessment, and effective employee relations strategies.

Key Contributions & Accomplishments

• Led annual marketing of benefit plans, cost and budget analysis, and development and presentation of employee enrollment and educational materials.
• Transformed organizational culture to overcome resistance of change through thoughtful communication and deliberate meetings focused on collaboration.
• Implemented self-funded insurance plan that saved roughly $1M annually.
• Spearheaded successful implementation of UlitPro HRIS System, effectively consolidating payroll, benefits administration, recruiting, and performance management into one efficient system.

Managed all aspects of HR function to include benefits management, compensation and performance management, travel and expense administration, HR policies and procedures, recruitment, onboarding, and conducted employee training. Managed leave-of-absence programs and personnel records; administered HR budget and handled HR generalist workplace issues. Supervised Administrative Assistant.

Key Contributions & Accomplishments

• Gained executive buy-in of formal performance management system that automated process and increased efficiency and accountability.
• Implemented travel and expense reporting software (Concur) which saved 62% on annual fees.
• Developed and implemented formal New Hire Orientation program creating structure and organization to Day 1 experience.
• Effectively managed incentive programs put in place for plant employees.
• Created employee intranet using .php and FSP software, saving roughly $5,000 in annual fees.