senior manager advisory services resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Professional Summary

Multi-faceted, efficient & reliable senior manager and technical consultant with more than 10 years of experience supporting executives, providers, and managers to improve internal operations, client business, technical goals and minimize healthcare costs. Performing diversified skill sets covering administrative support, managing large scale projects, implementation of systems, and coordinating with multiple teams across the organization

  • Gap analysis
  • Data Mapping
Work History
Senior Manager, Advisory Services, 07/2021 to Current
Diebold CorpLong Island, NY,

§ Assessed, captured, and translated complex business issues and requirements into structured use cases to support health system initiatives

§ Led agile team of reporting solution design, advisory, and lead consultants in a fast-paced environment

§ Consulted with executive leadership creating complex data solutions to maximize revenue and solve institutional challenges

§ Improved long-standing data deficiencies at top tier healthcare system utilizing data governance strategies to streamline data acquisition and establish data integrity processes to enable a data driven culture

§ Created value-add custom analytics for Clients to achieve complex operational analytics needs

§ Created custom reports, metrics, and complex procedures for multiple revenue cycle departments

§ Developed and executed mentorship program for new hires and created cross-training education programs for 3 functional teams

§ Lead, direct and review the team’s work to achieve operational or functional targets or objectives with measurable contribution towards the achievement of immediate and short-term results for the team and department

§ Establish and communicate team goals that support and advance team and department objectives; establish metrics or other performance measures to track progress

§ Owned business development and scoping for of all value-add, professional service reporting and analytics requests

Team Leader, Senior Consultant , 12/2017 to 07/2021
Alaskausa Mortgage CompanyPuyallup, WA,

§ Led team of reporting solution design, value-add, advisory, and lead consultants in a fast-paced environment

§ Communicated and developed a plan to execute the vision and strategy of a distributed analytics team

§ Consulted with clients to guide their data strategy throughout implementation and value add services

§ Responsible for the success of the client implementation meeting expectations, timelines, and budgets

§ Responsible for financial and operational metrics for the Revenue Cycle Analytics team

§ Provide effective situational leadership for escalations and operational issues

§ Responsible for development, growth, and quality of professional services, including sales process engagement

§ Developed System level data integration at multi-facility clients to meet organizational goals and requirements.

§ Scoped and staffed all value-add and professional service analytic requests.

Business Intelligence/Reporting Analytics Consultant 2014 – 2017

Cerner Corporation/Siemens Health Services (Malvern, PA)

§ Provided custom Soarian and Healthcare Intelligence reporting and data integration solutions for more than 15 Clients, including multi-million-dollar Client engagements

§ Supported Cerner Soarian Financials software during a major upgrade through planning, go-live support, defect identification, prioritizing issues, and providing gap analysis of enhancements and day one impacts to end-users between the code levels

§ Collaborated with executive leadership teams to identify needs and establish project goals

§ Mentored new hires and identified resourcing needs to improve utilization metrics

§ Facilitates internal and external project meetings, providing updates on progress against critical paths and milestones, key operational and financial measures, and risks

§ Curated content for employee new hire program which decreased onboarding ramp up from 6 months to 4 months

§ Created Client training to support service development and testing needs during project implementations

System Analyst I, 01/2011 to 08/2013
United Health Services Wilson Medical CenterCity, STATE,

§ Responsibilities included developing innovative solutions to optimize patient care and minimize healthcare costs

§ System level data integration and standardization to meet organizational reporting requirements

§ Reduce manual hospital reporting processes while increasing accuracy and dependency on automated reporting processes

§ Financial and Clinical data analysis for providers, senior management and other key personnel in the organization

§ Developed project plans and timelines to achieve the appropriate balance between resource usage and project duration to comply with the project objectives

§ Managing secured databases and ensuring strict HIPAA confidentially regulations

§ Create a central data warehouse for all entities to manage from a single source reporting system for accurate and dependable reporting standards

§ Perform Gap Analysis to determine financial reporting needs during the organizational transition from the legacy system to Soarian Financials

Masers of Public Administration: Public Health, Expected in 05/2011 to Binghamton University - Binghamton, NY,
Bachelor of Arts: Economics, Expected in 05/2008 to Binghamton University - Binghamton, NY,

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Resume Overview

School Attended

  • Binghamton University
  • Binghamton University

Job Titles Held:

  • Senior Manager, Advisory Services
  • Team Leader, Senior Consultant
  • System Analyst I


  • Masers of Public Administration
  • Bachelor of Arts

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