senior manager resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Dynamic financial manager with more than 20 of progressive Order to Cash experience responsible for impacting the working capital performance of multi-billion dollar organization through the strategic implementation of sound policies and procedures. Successfully developed and implemented several strategic process improvements that facilitated growth through enhanced internal and external customer service leading to improved profitability. Have been recognized as a focused leader with a well-developed business acumen demonstrated through dynamic strategic decision making.

  • Leader of Global Teams
  • Working Capital Improvement
  • Risk Mitigation
  • Strategic Planning
  • Building Organization Capability
  • Cost Reduction associated with Receivable Management
  • Multiple ERP Knowledge including enterprise ERP implementations
  • Acquisitions and Divestitures
Work History
07/2017 to Current
Senior Manager Centric Consulting Louisville, KY,
  • Leading the ongoing development and implementation of Accounts Receivable best practices for Global Financial Shared Services and field-based operational Credit and Collection teams to further standardize and create efficiencies in Eaton's global A/R processes and procedures to meet the company's work capital goals.
  • Lead and develop a global team of 13 A/R functional experts located in US, UK, Brazil, India, and China.
  • Develop and conduct on-going training sessions for global teams and have conducted 10 field-based training session in the US, EMEA and APAC Regions.
  • Led the project integration/separation for trade and intercompany receivables for 10 Acquisitions and Divestitures.
  • Coordinate with internal and external audit teams to ensure global processes and procedures are being followed to the expectations of Eaton's A/R control narratives.
06/2013 to 07/2017
Global Trade Credit Manager Wedbush Morgan Securities San Antonio, TX,
  • Provided strategic leadership to the global Electrical Sector Credit and Collection teams in managing $2.1B of trade receivables to ensure Eaton's cash flow targets were met.
  • Supported the integration of best practices throughout global process teams through the implementation of strategic projects, standardized processes and performance measurements, and staff development and education programs.
  • Implemented a 3rd party construction lien program for the industrial construction projects managed by the North American Credit and Collections team.
  • Conducted monthly A/R reviews for APAC region identifying areas of opportunities, the sharing of best practices, and creating region specific performance metrics to drive improvement in targeted areas. Realized a 20% past due reduction.
  • Provided functional expertise in support of the A/R integration of Eaton's largest acquisitions.
  • Led the knowledge transfer of Eaton's policies and procedures for granting terms and conditions on large industrial construction projects to Financial Shared Service center team.
  • Developed a monthly global cash forecasting model used to support Treasury's and Corporate Accounting's working capital forecast.
06/2010 to 06/2013
Division Credit Manager Eaton Hydraulics LLC City, STATE,
  • Led and mentored a staff of 11 direct and 16 indirect reports (Pune and Brazil) in support of Eaton's financial goals, including improved cash flow objectives, enhanced quality of the receivable asset and the Hydraulics' division strategic market growth initiatives.
  • Provided oversight and approval authority for South American SSC and decentralized operations and on-going support of the ISSC-Pune credit department development in the EMEA and APAC regions.
  • Through front end process improvements and strategic support of payment term enforcement, the team was able to achieve record DSO levels, Collection Efficiency percentages, and Trade deduction percentages.
  • Developed and executed new process efficiencies which allowed for increased root cause analysis to correct upfront order entry and pricing errors.
04/2006 to 06/2010
Assistant Credit Manager Eaton Corporation City, STATE,
  • Achieved outstanding results through providing leadership, mentoring, and coaching for a staff of 13 direct reports managing $145M in receivables in support of Eaton's financial goals.
  • Through consistent leadership and development of sustainable process improvements, successfully drove the external trade rebate audit team's evolution to a level where program returned over $5M in sales rebates to the Electrical business units.
Expected in 05/2006
MBA: Corporate Finance
Robert Morris University - Coraopolis, PA
Expected in 05/1997
Bachelor of Arts: Finance And Economics
Robert Morris University - Coraopolis, PA

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Resume Overview

School Attended

  • Robert Morris University
  • Robert Morris University

Job Titles Held:

  • Senior Manager
  • Global Trade Credit Manager
  • Division Credit Manager
  • Assistant Credit Manager


  • MBA
  • Bachelor of Arts

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