Talented IT professional who specializes in leading high-performing and multi-disciplinary teams from product development through successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments.
Systems Development Life Cycle (SDLC)
Team building & motivation
Managing off-shore resources
Directing staff of programmers and business analysis
Increased client satisfaction through proactive monitoring and communication
Execution of strategic plans
Senior IT SpecialistOct 2000 - Current IBMMinneapolis, MN
Project Manager of several projects, including the project to upgrade and move to hosted system, the client's software that manages all liability claims and safety incidents for Legal Services, Corporate Safety, Worker's Compensation, General Liability and Risk Management departments.
Team Lead of the Electrical and Gas Distribution applications teams which involve compiling weekly status reports for management, assess and distribute support calls and enhancement requests to team members and monitor workload and time management for team.
Technical Project Manager for Facility Notification Software project and the Project Management Office Suite project which involved the architecture, installation, implementation, and administration of the software as well as providing all necessary PMO steps.
Develop, enhance and continued on-going support of applications written in .Net technologies utilizing Oracle and MS SQL server databases.
Perform liaison role in assisting business area in selecting and certifying third party vendor software packages for production environment.
System SpecialistJun 1998 - Oct 2000 Northern States PowerMinneapolis, MN
Maintain and add enhancements to a purchasing and accounts payable system written in Natural and COBOL at a large energy utility
Develop and support a material management system
Prepare files, create and customize reports
Utilized MVS-JCL, CICS, Adabas, and DB2 in programming efforts
Participated in disaster recovery procedures and correction of code for Year 2000 effort
Software EngineerJun 1997 - Jun 1998 Business Incentives IncEdina, MN
Create, modify and enhance mainframe programs for a company that hosted loyalty rewards programs for fortune 500 companies.
Maintain and create screens for CRTs written in Natural.
Create adhoc reports on demand.
Create batch jobs and the JCL needed to run those jobs.
Call Center ManagerDec 1996 - Jun 1997 Business Incentives Inc
Oversee day-to-day operations of a call center that included hiring, training and supervising call center employees.