Senior It Project Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Result oriented, knowledgeable, competent and highly accomplished manager offering over 7 years of continual success leading all phases of diverse technology projects while building cost effective and scalable solutions to support business growth Business strategist; plan, implement, manage, and support complex multi-million dollar healthcare projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains and increased market shares Expert in project management methodologies of integration, scope, time, cost, quality, human resources, communications, risk and procurement management while consistently producing high-quality deliverables that meet or exceed timeline within budgetary targets Proficient and resourceful in using Project Management Information Systems (PMIS) for schedule and change management to produce streamlined project operations and successful results Motivational leader/excellent communicator; leverage technical, business and financial acumen to communicate effectively and dynamically with clients, executives, strategic partners while building strong relations with the right vendors to reduce costs and improve support services Outstanding in managing, mentoring, working well with large cross functional teams in a matrix environment and coaching team members
Core Qualifications

Certified Project Management Professional (PMP)

Project Management Office (PMO)

Health Information Exchange (HIE) Secure, Electronic Access to Health Records 

Business Analysis and Requirements Management

Electronic Health Record (EHR) Implementation

Meaningful Use (MU) Compliance and Attestation

Patient Centered Medical Home (PCMH) Certification

Business and Clinical Process Workflow Analysis and Redesign

Senior IT Project Manager, 09/2012 to Current
General Motors Martinsburg, WV,
  • Cerner Health Information Exchange, Cerner Patient Portal, Cerner Direct Secure Messaging, Cerner Electronic Prescription, Cerner Electronic Physician Documentation, Philips Workflow Layer, NextGen Infrastructure Migration, NextGen Electronic Health Record, McKesson Performance Analytics; Cerner Resonance; Cerner Scheduling Management; Enterprise Master Patient Index Remediation; South Florida Community Care Network Independence Manage healthcare, IT projects with a total budget of over $10M Manage multiple, simultaneous large scale projects for one of the ten largest public healthcare system in the nation, over 50 locations and 10,000 employees Lead large enterprise, matrix teams, multiple vendor engagement across broad technical, financial and business disciplines on several strategic, meaningful use, patient centered medical home and accountable care initiatives Track project progress by creating detailed project road maps, charters, plans, schedules and work breakdown structures to ensure project milestones will be completed on time, on budget and with the desired results Mitigate risk factors through careful analysis of enterprise security strategy, legal and compliance regulations Manage change effectively in rapidly evolving business environment Lead high visibility projects within the organization and community to success Implement solutions that are scalable, support business growth, standards and creates business process efficiency Assess current state, design future state, gap analysis and create workflows Measure, control and present cost, scope, and time accomplishments Communicate and continuously update stakeholders on the project objectives, cost saving benefits, return on investments and other project benefits while fostering strong relationships built on trust Collaborate with business unit executives and other technology leaders to define infrastructure support initiatives and solutions for accurate and consistent service efficiency and effectiveness Select and manage vendors according to the state procurement standards and guidelines Participate and advise on hiring project resources to ensure acquisition of top talent individuals who have a strong skillset and fits well with the organization culture Innovate processes within the PMO to assist all project managers with planning, organization, time management and presentation skills Mentor new project managers on project management office policies, procedures and methodologies.
IT Project Manager, 05/2008 to 08/2012
Advantage Sales And Marketing, Llc Arlington, TX,
  • Momentum Healthware Project; Microsoft Dynamics GP Project Managed technology projects with a total budget of $5M Created and managed the project plan and effectively delegated resources to facilitate project implementation to over 1,000 users across 6 states Implemented a clinical and billing software package that replaced the organization's critical legacy systems for Minimum Data Set (MDS) assessments, patient admissions, accounts receivable, billing and collections and replaced legacy financial general ledger, cost accounting system Worked with the claims clearing house to ensure Medicare and Medicaid Universal Billing Form (UB04) and Electronic Health Care Institutional Claim (837, 835) formats were compliant with each fiscal intermediary and state agency Possess intimate knowledge of Centers for Medicare and Medicaid Services (CMS) regulations, guidelines, standards and updates, specifically related to the transition from MDS 2.0 to MDS 3.0 assessment tool and 4010 to 5010 electronic claim submission formats Ensured defect-free software releases through careful planning, testing and quality assurance efforts Facilitated integration between the clinical and billing software and general ledger, therapy and pharmacy systems through the development of multiple third party electronic interfaces Migrated historical general ledger data to new financial system and patient data to the clinical and billing system Led the initiative to replace all legacy reports with enterprise reports using SQL reporting services and SQL analytics Collaborated with trainers to develop training schedule, training plans, training materials, project and training surveys for end users Executed projects on time, within scope, within budget, ensured that project objectives were met and user adoption was a success.
IT Systems Analyst, 01/2006 to 05/2008
Dechert Llp Chicago, IL,
  • Determined user/business/functional requirements and communicated to software vendors Created and validated technical designs current state and future state Documented business process, knowledge library and served as a liaison between IT and operational stakeholders to communicate new updates and upgrades to systems, changes in processes and policies while providing excellent customer service Analyzed, transformed and resolved business problems using effective communication and technology Designed test plans, conducted Quality Assurance (QA),software testing, implemented software, regulatory updates and supported end users on all application issues Innovate solutions to bridge the gap between business problems and technology solutions Ensured software was compliant with Minimum Data Set (MDS), Universal Billing Form (UB), Generally Accepted Accounting Principles (GAAP) and Health Insurance Portability Accountability Act (HIPAA) regulations.
Business Office Manager, 06/2002 to 01/2006
Aliso Ridge Behavioral Health & Anaheim Community Hospital Anaheim, CA,
  • Exceeded all month end accounts receivable collection goals and achieved the lowest Daily Receivables Outstanding (DRO) on a consistent basis Motivated and lead a diverse team of 8 personnel within the department budget Managed Accounts Receivable (AR), Accounts Payable (AP) and Payroll for a 200 bed skilled nursing facility Ensured Medicare, Medicaid, and Managed Care billing were completed accurately and timely , in compliance with federal and state regulations Established protocols that increased efficiency in billing and collection departments.
Master of Project Management : , Expected in 2012
Keller Graduate School of Management - Maitland, FL
Bachelor of Computer Information Systems (CIS): , Expected in 2001
Baruch University - New York, NY
Management and Leadership Program: , Expected in 2014
Broward Health Leadership University (BHLU) - Fort Lauderdale, FL
Professional Affiliations
Project Management Institute (PMI) South Florida PMI Chapter - Professional Development Network American Red Cross, Fort Lauderdale - Disaster Preparedness Friendly Toastmasters, Fort Lauderdale Healthcare Information and Management Systems Society (HIMSS) 1 | Page Dianne Basdeo Resume
Accounting, Accounts Payable, Accounts Receivable, AP, AR, agency, benefits, Billing, billing system, budget, business process, CMS, cost accounting, excellent customer service, Documentation, financial, functional, general ledger, hiring, Information Systems, Insurance, investments, Leadership, legal, Mentor, Messaging, Exchange, office, Migration, Enterprise, Network, nursing, Payroll, personnel, policies, presentation skills, processes, procurement, progress, Project Management, protocols, quality assurance, QA, reporting, Scheduling, software testing, SQL, strategy, strategic, time management, training materials, upgrades, Workflow

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Resume Overview

School Attended
  • Keller Graduate School of Management
  • Baruch University
  • Broward Health Leadership University (BHLU)
Job Titles Held:
  • Senior IT Project Manager
  • IT Project Manager
  • IT Systems Analyst
  • Business Office Manager
  • Master of Project Management
  • Bachelor of Computer Information Systems (CIS)
  • Management and Leadership Program