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Senior Field Technician Resume Example

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SENIOR FIELD TECHNICIAN
Professional Summary

I am a extremely well rounded formally trained as well educated network engineer and technician. I have worked in mixed environments (window & Unix) that require an admin to be able to navigate the conflicts between these two worlds. I am very good at troubleshooting network issues using a standard bottom-up approach to network issues. I have the ability to apply knowledge from a vast amount of different technology-related skills to current network installs troubleshooting and administration related topics.

I have continued to update my education with todays technologies. I am self taught in Python and MySQL Database System.

Along with many years as a software company owner and software designer and marketing professional, I am comfortable working on all aspects of online marketing, SEO, graphic design, video creation, editing production for high-end professional marketing campaigns. I have the ability to create professional content, first page rankings on any search directory or engine. I am comfortable in many different graphic design platforms including many Adobe, and Corel product lines.

Experience Network Technician with over 10 years working with large-scale networks where data security is priority. CCNA versed in network security, protocols and software. Extensive background working with network monitoring and authentication packages.

Skills
  • Adva
  • Alcatel
  • Apcon
  • Ciena 6500
  • Cisco
  • DAX
  • DCS
  • Dell
  • Ditech
  • DNS Server
  • EXFO
  • Garland
  • Hardware Support
  • Hewlett Packard
  • Infinera
  • Juniper
  • Lucent

ADDITIONAL NETWORKING, MARKETING, GRAPHIC DESIGN SKILLS

  • Social Media Campaigns
  • Content Marketing
  • Network Management
  • Network Monitoring
  • Lead Generation
  • Media Buying
  • Graphic Design
  • Video Editing
  • Cisco Router Administration
  • Windows Servers Domain Creation & Admin
  • Office Management
  • Help Desk Administration
  • Technology Planning
  • Microsoft
  • Midtronics
  • Network Engineering
  • Network Operations
  • Network Support
  • Nokia
  • Nortel
  • Routers
  • Sonus
  • SQL Server
  • T-Berd
  • TCP/IP
  • Technical Support
  • Telecommunications
  • Telect PDC
  • WAN/LAN administration
  • Windows Server Domain Controllers
  • Network Security
  • Network Configuration
  • Sales Channels
  • Website Optimization
  • Digital Marketing
  • Social Media Marketing
  • Network Mapping
  • Video Creation
  • Content Writing
  • Search Engine Optimation
  • Search Engine Marketing
  • Web Marketing
  • Telecom Field / Gateway Support
Work History
Senior Field Technician10/2019 to Current
Patterson Uti Energy Inc – Dickinson , ND

Managing two central office locations in Indianapolis. Responsible for all infrastructure, environmental, and network related support.
Installs, provisions, tests, and maintains SONET/Ethernet services, DWDM equipment-(Ciena 6500, Huawei, Infinera, (ALU-1830, AdvaR7), SONET equipment-(Cisco 15454 /15310/15327- ALU DMX OC192/DMX Extend, FT2000), CPE Equipment- (Adva114/150/825, Netvanta924E, Cisco 1941/4331) Signaling, Private Line, and Data Services.
Responsible for asset management: process deliveries and replenishes consumables. Coordinates shipping and receiving of materials.
Operates and maintains tools, test sets, OTDRs, T-Berd 2310/310, PRI Tester, EXFO FTB-1/FTB-200 lightwave multiplexing equipment, digital multiplexers, channel banks, circuit termination equipment, AC and DC power equipment, fiber optic cable locating equipment.
Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants.

Senior Field Services position is middle-tier telecom hardware and infrastructure support position. I am responsible for maintaining the network at 1902 S East St and 1465 Gent St. telecom sites as well as plus many satellite and colocation sites on the main Centurylink Campus.

Primary duties included managing all installs, troubleshooting, circuit adds, changes, and disconnects for any customer on the the network.

I was required to install hardware including servers, routers, switches, all telecom equipment including, ADVA, Infinera, Cisco, and many other networks and telecom fiber optic solutions.

  • Reviewed and interpreted facility orders, network design orders, and circuit layout orders
  • ILA Support - troubleshoot remote sites network and environmental problems as they arise.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions
  • Maintained compliance with company standards to perform all maintenance activities
  • Followed standards and procedures to maintain safe work environment
  • Oversaw business telecommunication networks, including telephones, office equipment, internet, and cable
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools
  • Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services
  • Consulted with clients to identify business and technical requirements for proposed system modifications and technology purchases
  • Route Locates - Identify CenturyLink fibers in and around construction sites and mark their underground position on the surface to reduce the change of tearing up a fiber by construction crew.
  • Calibrated new and existing equipment for optimal performance.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Served as technical consultant on environmental policies to maintain regulatory compliance.
  • Performed annual service visits and completed preventative maintenance on all systems.
  • Utilized safety practices with no complaints or accidents.
  • Managed quality control initiatives to eliminate downtime and increase revenue.
  • Limited process gaps by accurately training teams on equipment usage best practices.
Network Technician06/2018 to Current
Heico Corporation – Hauppauge , NY

Performed network installs including DC power & cabling for telecommunications hardware equipment, installs. PMI, upgrades client support.

  • Equipment Grounding
  • Alarm Cabling
  • Battery Installs
  • Terminated Fiber
  • Valere Flatpack Install
  • Pulling & Lacing Cables In Racks
  • DS3 Termination
  • Coax Network Cabling
Senior Network Engineer (Windows)05/2003 to 06/2005
Wishard Hospital – City , STATE

Windows Senior Network Engineer - I was responsible for all Windows server as well as the workstations. Created and managed two way trusts with Indiana University (IU) and IU Health Medical School administrators as well as Regenstrief Research Institute with similar trusts and admin issues.

I was the first engineer to implement bare-metal restore technologies into place within the Wishard network (Power Quest ).

Designed and created first failover capabilities on primary domain controllers, DNS and SQL database servers.

Managed IBM Shark 1 TB array as well as 100 tape robotic backup. Managed off site storage and tape rotation schedule.

Many other day to day operations including implementing ISA server for network monitoring and implemented the first push technology to workstations.

Central Network Engineer 03/1999 to 02/2003
Adelphia Business Solutions – City , STATE

Network Engineer Central Region - I was responsible for all site surveys for each NOC, POP, Office, build-out of LAN/WAN for Indiana, Illinois, Ohio, Michigan, Kentucky offices. My job was to assist inside and outside plant engineers to complete network connectivity at each of my locations as well as setup domain controllers, connect them to the WAN/LAN, cabling, phone punch down at new offices, end-user issues and equipment. Manage all LAN issues and connectivity issues on my network segments.

  • NOC - Terminated Fiber
  • NOC - Cabling
  • NOC - WAN/LAN connectivity
  • NOC - Work with engineers site survey & network maps
  • Domain controller install, WAN/LAN, accounts
  • Office end user management
  • All other Network Administrator Duties
Education
Associate of Science: Physical Science (Bio)03/1993National University- City, State
  • Majored in Biology
  • Awarded Glenn Beardmore Memorial Scholarship
  • Continuing education in Surgical Technologies, Computer Science
  • Recipient of Glen Beardmore Scholarship For Professional Excellence
Bachelor of Science: Computer Information SciencesSouthern Oregon State College- City

Traditional CIS degree of study including systems, programming and administration.

Minored in Business Administration

Accomplishments

As a gateway tech trained in field services at Centurylink, it demonstrates my ability to be extremely versatile and fluent in many different technologies at any one time. Having the ability to work at customer sites as well as a network operating center, gateway location, as well as satellite locations, can only be accomplished through continuous hard work and successful training. Many of these skills have to be taught on the job and cannot be learned in a classroom. My continued track record in this industry is proof positive that I have the abilities required to get the job done.

In addition, being able to manage a 5 state region as a network engineer for Adelphia Business Solutions is a very important accomplishment and I am proud to have been part of that company. It was very progressive in its approach to technology implementation and was not afraid to hear and try out new ideas. ABS trusted me with their network for over 3 years and I am happy I had that opportunity to prove my worth.

Certifications

CISCO - CCNA

Window - MCP

Python Self Taught

MySQL Self Taught

Emergency Medical Technician

IMPD Trained Civilian Volunteer Police Officer

US Navy Corpsman (Surgical)

NRA Trained Certified

FEMA/DHS Disaster Training Certificates

Many other training programs and professional development.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average
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Resume Overview

School Attended

  • National University
  • Southern Oregon State College

Job Titles Held:

  • Senior Field Technician
  • Network Technician
  • Senior Network Engineer (Windows)
  • Central Network Engineer

Degrees

  • Associate of Science : Physical Science (Bio) 03/1993
    Bachelor of Science : Computer Information Sciences

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