Talented clinical sales professional, educated, trained and experienced in the health care industry in a variety of
environments and responsibilities. Effectively multi-tasks and balances customer needs with company demands.
Efficiently builds loyalty and long-term relationships with customers. Educates customers on the proper clinical usage of company products Meets with existing and potential clients to identify their clinical needs and goals related to patient care and to discuss, demonstrate and train them on how company products can help them to achieve their goals Develops relationships with hospital personnel at all levels Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions Demonstrates effective leadership and builds strategic partnerships to better the area/organization by leveraging relationships
Senior Field Clinical Representative January 2013 to CurrentBoston Scientific - Los Angeles, CA
Primary resource for clinical support in the areas of basic troubleshooting, programming, and patient follow-up for cardiac medical devices Educate customers on the proper clinical usage of these devices by giving presentations and demonstrations to keep all customers abreast of the latest product, therapy, and technology developments in the industry Attend implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted cardiac devices Meet with existing and potential clients to identify their clinical needs and goals related to patient care and to discuss and demonstrate how company products can help them to achieve their goals Develop relationships with hospital personnel to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
National Level S-ICD Expert January 2014 to CurrentBoston Scientific - Los Angeles, CA
Responsible for the strategic development and implementation of the national S-ICD therapy pathway, including Sales and Field training curricula development and implementation Provide coaching and mentorship to field personnel to ensure global alignment Collaborate globally with other S-ICD Champions/Mentors, VP of S-ICD Franchising and regional managers Ensures uniform sales and clinical training content is delivered and successfully executed Act as principal technical resource for customers and field personnel.
Fellow Champion January 2013 to CurrentBoston Scientific - Los Angeles, CA
Build, implement and maintain a national fellows strategy Ensure all grant and scholarship documentation is executed according to regulatory requirements Collaborate with Medical Affairs personnel to identify fellows educational program needs and execute local fellows programs Created and executed West Coast Fellows Champion strategic planning meeting Member of the core team that executed the first West Coast Cardiovascular Fellows Summit, an area-level pilot program, which engaged key opinion leaders.
Registered Cardiac Electrophysiology Specialist January 2010 to January 2013Cedars-Sinai Medical Center - Los Angeles, CA
Provided clinical product and technical assistance to Cardiac EP and Interventional physicians Assisted EP and Interventional physicians with overall care and evaluation of patients, which includes placement of pacemakers, internal cardiac defibrillators, implantable loop recorders, biventricular devices and TAVI devices.
Demonstrated knowledge of procedural steps, analysis and programming and delivery of cardiac devices Gained experience in 3 D mapping of complex arrhythmias, catheter radiofrequency and cryotherapy ablations for; atrial fibrillation, atrial flutter, supraventricular tachycardias and ventricular arrhythmias, external cardioversions & use of intracardiac echocardiography Educated in intracardiac electrograms and activation sequences.
Telemetry Technician January 2009 to January 2012Loma Linda Univ. Medical Center - Loma Linda, CA
Continuously monitored the cardiac function of telemetry patients Analyzed and interpreted cardiac rhythms Performed 12 lead EKG's.
Cardiac Therapist January 2007Global Cardio Care - Inglewood, CA
Obtained vital signs, weight, and blood sugar Monitored heart rate and circulation during Enhanced External Counterpulsation (EECP) treatments Performed continuous electrocardiogram Charted and documented all patient care Interpreted EKG's.
Recovery Technician January 2005 to January 2006Onelegacy - Los Angeles, CA
Coordinated recovery arrangements and the recovery of human tissues for transplant, research and medical education.
Conducted donor physical exams and reviewed medical records.
Gained knowledge of aseptic technique and operating room etiquette.
Senior Emergency Trauma Technician January 2003 to January 2005UC Irvine Medical Center - Orange, CA
Assisted with patient triage; obtained vital signs Performed EKG's and venipuncture Assisted the physicians with the application and removal of casts, splints, sutures and wound care Provided support to the physicians during patient exams Prepared patients for pre-operation Assisted Plastic and Trauma Surgeons during procedures and surgeries.
Cardiac Technician January 2001 to January 2003Emergency Department - Mission Viejo, CA
Provided basic nursing care for in-patients and observation patients as needed Conducted initial assessments Performed EKG's and venipuncture Prepared patients for Coronary Artery Bypass Surgery.
Emergency Medical Technician January 2000 to January 2001Medix Ambulance Company - Mission Viejo, CA
Assessed patients' conditions Managed respiratory, cardiac and trauma emergencies Monitored patients' vital signs and gave additional care as needed Interpreted 3 & 12 EKG's.
Bachelor of Science : Emergency Medicine, 2011Loma Linda University - Loma Linda, CAEmergency Medicine
Post Bac Technical Training Program : Cardiac Electrophysiology : 2012
Master of Business Administration : Leadership, 2018Loma Linda University - Loma Linda, CALeadership
Pepperdine University - Malibu, CA
Registered Cardiac Electrophysiologist Specialist Detail oriented
Accomplishments Boston Scientific Cardiac Rhythm Management, Awarded Impact Player of the Year, Santa Barbara Region, 2014 Boston Scientific Cardiac Rhythm Management, Awarded West Coast Area Director's Choice Award, 2014 Boston Scientific Cardiac Rhythm Management, Awarded Fellow Champion of the Year for Most Impactful, 2014 University of California, Irvine Medical Center, Awarded Employee of the Month for Professionalism and Efficiency, 2003