Senior Education Consultant Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Senior Education Consultant who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Self-directed and self-motivated team player who also works well independently.

  • Superior organization skills
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Superb sales professional
  • Cheerful and energetic
  • Dependable and reliable
  • Goal-oriented
    Staff training and development
  • Innovative lesson planning
  • Effective listening
  • Behavioral/cognitive skills development
  • Clear public speaking skills
  • Positive atmosphere promotion
Mott Community College Flint, MI Expected in 2015 Associate of Arts : - GPA :

Currently working part-time on an Associate in Arts.

University of Delaware Newark, DE Expected in 2013 : Foreign Languages & Literatures - GPA :
  • Finished 5 semesters at the University.
  • Double major in Foreign Languages & Literatures and European Studies.
  • Minor in Latin American Studies.
  • Language concentration in French, Spanish and Italian.
  • Studied abroad in Sorrento, Italy for one semester and maintained a 4.0 GPA during that semester.
  • Achieved a spot on the Dean's List the first year and earned an academic scholarship.
  • Participated in the Model United Nations program and developed excellent public speaking skills and created lasting connections worldwide.
Clio High School Clio, MI Expected in 2009 High School Diploma : - GPA :
  • Top 10% of Class.
  • Maintained a 3.9 GPA .
  • Concentration in the arts and foreign languages.
  • Coursework was at an AP level.
  • Earned several AP credits for college by scoring high on the AP exams.
  • Participated in 3 Varsity level sports.
  • Was a member of scholarly associations such as the National Honor Society.

Client Service

  • Consistently received positive feedback from clients on the surveys and created repeat business by developing long-term relationships with them.
  • Handled guest complaints, maintaining a positive shopping experience for all.


  • Consistently achieved monthly sales goals through skilled sales techniques and through constant skills practicing with team members.

Product Promotion

  • Up-sold products from all worlds and motivated customers to try new products.
  • Maintained as well as exceeded the monthly credit applications goals.
  • Offered and performed mini makeovers to educate the client on new products and new artistry techniques.


  • Balanced operational duties while still providing excellent client service and making sure the client always comes first.
  • Managed weekly and monthly education/training duties while staying focused on sales and client service.


  • Created new training manual for Color IQ that has been shared with several stores nationally.
  • Assessed organizational training needs from each team member and created training curriculum to fit their learning style.
  • Constructed skincare "at-a-glance" training and reference guides for new hires. These consisted of one sheet per brand with key knowledge and top products from each brand.


  • Earned Associate of the Month in November 2013.
  • Won a nation-wide Senior Education Consultant artistry contest using the Benefit Cosmetics "They're Real Push-up Gel Liner".
Clearesult, Inc. - Senior Education Consultant
OR, State, 01/2014 - Current
  • Offered direction and gave constructive feedback to motivate team members.
  • Held each team member accountable for achieving brand and performance goals.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
  • Built and maintained effective relationships with peers and upper management.
  • Recruited, hired, developed and retained staff.
  • Trained staff to deliver outstanding client service.
  • Planned education curriculum, store contests, sales strategies, and new-hire training.
Aetna Inc. - Operations Consultant
Bucyrus, OH, 07/2013 - 01/2014
  • Worked under strict deadlines and responded to service requests and emergency call- outs.
  • Assisted customers with store and product complaints.
  • Created a fun and enjoyable shopping experience for customers.
  • Led visual merchandising by completing monthly floor sets, weekly merchandise updates, and receiving all shipment.
  • Led inventory maintenance including processing testers, damages, and stock counts.
  • Maintained a very organized and clean stockroom and store environment.
  • Trained fellow consultants on proper core standards and their role with operations.
  • Managed price changes and markdowns.
  • Practiced floor leader and/or client service leader skills to help the team flow easier and coached each team member on strengths and opportunities.
Eldorado Resorts, Inc. - Product Consultant
Pompano Beach, FL, 05/2011 - 07/2013
  • Described product to customers and accurately explained details and care of merchandise.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Offered mini makeovers for each client to ensure they love the product and understand how to use and apply it.
  • Consistently learned and developed artistry and sales skills as well as product knowledge.
  • Trained under the current Operations Consultant for 7 months obtaining great hands-on knowledge of the position and how that particular aspect of the business is conducted.
  • Developed floor leader and/or client service leader skills to help the team flow easier and coached each team member on strengths and opportunities.
  • Excelled in meeting monthly credit card application goals.
  • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
  • Maintained cleanliness and presentation of areas of pride.
Rally's Hamburgers - Cashier/Cook
City, STATE, 06/2007 - 07/2012
  • Assisted hundreds of customers daily by recording and collecting payment their food orders in a timely and efficient manner.
  • Served as main liaison between customers, management and crew.
  • Accurately prepared and cooked the orders.
  • Maintained the cleanliness and organization of the restaurant and kitchen.
  • Cross-trained and provided back-up for other crew members when needed.
  • Trained new crew members in every station of the restaurant.
  • Creative Lesson Planning, Curriculum Development, Organizational Skills
  • Goal Setting and Implementation, Critical Thinking, Product Research
  • Training, Coaching, Team Developing, Learning Strategies,
  • Customer Service, Sales Techniques, Artistry Skills
  • Communication Skills, Public Speaking Skills, Presentation Skills

Danielle Neiswender

SiJCP Beauty Educator


525 Market Street, 3rd Floor

San Francisco CA 94105


Former Beauty Leader/Current Beauty Educator for a total of 3.5 years

Tracey Webster

SiJCP Senior Beauty Educator


525 Market Street, 3rd Floor

San Francisco CA 94105


Former Beauty Educator for 3 years

Timothy Jones

SiJCP Beauty Leader


4190 E. Court Street

Burton, MI

(810)275-9178 ext.240

Current Beauty Leader for 1.5 years

Karla Flynn

Chiropractor Assistant

Renaissance Chiropractic

1501 S. Center Rd.

Burton, MI 48509


Former Operations Consultant whom I trained under for 1 year

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Resume Overview

School Attended
  • Mott Community College
  • University of Delaware
  • Clio High School
Job Titles Held:
  • Senior Education Consultant
  • Operations Consultant
  • Product Consultant
  • Cashier/Cook
  • Associate of Arts
  • High School Diploma

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