Senior District Parole Officer Resume Example
Responsible Senior District Parole Officer specializing in caseload management, court protocols and documentation. Analytical and methodical with meticulous attention for detail. Excel at all administrative aspects.
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- Supervised adult offenders to monitor compliance with court ordered conditions.
- Supervised offender populations to include Registered Sex Offenders (child and adult), Therapeutic Community (substance abuse indicators), Special Needs Offenders (mentally and physically handicapped/terminally ill), Electronic monitored/GPS monitored, as well as Super Intensive Supervision Offenders (highest level of supervision the Parole Division provides.)
- Aided senior leadership during executive decision-making processes by preparing offender reports for corrective action planning.
- Visited offender residences, jails, correctional facilities, courthouses, social services, and other agencies to obtain offender information; interviewed, counseled, and trained offenders concerning reintegration skills to include life and cognitive skills and ABE/GED training; and evaluated offender adjustment and recommends revisions to parole supervision plans.
- Compiled information, prepared social and developmental histories, documented offender supervision activities, and maintained required records; prepared evaluations, recommendations, and other related reports to include data entry, retrieval, and data searches; and provided technical assistance.
- Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons and vouchers.
- Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual basis.
- Maintained records related to sales and placed special orders for desired items.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Increased store sales by cross-selling complementary items.
- Built lasting client relationships by organizing and planning sales events.
- Researched concepts and followed industry trends to provide knowledgeable insight to clients.
- Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect."
- Improved operations by working with team members and customers to find workable solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and trendy application methods.
- Sold products and services to maintain daily sales goal set by upper management.
- Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Surpassed daily sales goals by cross-selling and promoting additional products.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Negotiated and closed deals with minimal oversight.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Offered product and service consultations and employed upselling techniques.
- Sold various products by explaining unique features and educating customers on proper application.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Received official training through TDCJ Parole Division to earn a Substance Abuse Counseling Program Instructor Certificate. This program was an extra work duty performed by selected Parole Officers to counsel and instruct Offenders of all types on the usage and dangers of illegal substances and alcohol.
Received official training through TDCJ Parole Division to earn an Electronic Monitoring Certificate. This certificate was awarded after working closely with the Parole Division and the Attenti Program Vendors to assemble, maintain, and troubleshoot electronic monitors on offenders who met qualifications. The technology uses Radio Frequency and Global Positioning System to track and locate the subjects wearing the equipment. Officers with this certification were hand selected from the Board of Pardons and Paroles to fulfill this specialized program and to supervise the highest profile caseload to ensure public safety.
Received official training through TDCJ Parole Division to earn a Sex Offender Certificate. This certificate was awarded after working closely with the Parole Division and the Department of Public Safety to supervise and register Sex Offenders currently finishing a sentence on Parole. Officers with this certification were hand selected from the Board of Pardons and Paroles to fulfill this specialized program and to supervise a higher profile caseload to ensure public safety.
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Resume Overview
School Attended
- Eastern Kentucky University
- Texas Department Of Criminal Justice
Job Titles Held:
- Senior District Parole Officer
- Beauty Specialist/Counter Manager
- Color Consultant
- Sales Associate
Degrees
- Bachelor of Science : Criminal Justice 06/2015
Certification : Substance Abuse Counseling 06/2018
Certification : Electronic Monitoring/GPS 02/2019
Certification : Sex Offender 09/2019
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