Customer-oriented health care executive with many years of work experience in acute-care hospitals. Proven expertise in the patient experience, finance/budgeting, physician relations, employee engagement/development, strategic planning, and project management.
As the VP of Nursing Operations in a 342-licensed bed, complex health care facility I was accountable for all aspects of the day to day clinical operations. Duties included: the development and management of capital and operational budgets, productivity and resource allocation, oversight of construction and/or facility redesign projects involving clinical services, strategic planning encompassing both short/long-term facility-wide goal setting, employee and physician engagement and retention, and fostering an environment that encouraged consistent, incremental, evidenced-based, improvement in clinical outcomes. Areas of responsibility included The Joint Replacement Center, Neuro, Med Surg, Onclology, Nursing Administration/Staffing, and Patient Experience.
As the Assistant COO at Good Samaritan, a 373-bed facility, my areas of responsibility included EEG/EKG, Cath Lab/NICL, Lab, Pharmacy, PT/RT, Quality, Risk Management, and Infection Control. Duties included day to day operations, house-wide budgeting, Joint Commission survey preparation, response to any state reviews, and the opening of a new cath-lab facility and Neuro ICU/floor.
As a VP of Nursing Operations in this 342-bed facility my areas of responsibility were Women's Services, Nursing Education, Nursing Administration and Patient Experience. Duties included capital and operational budgeting, productivity and resource allocation, strategic planning, employee & physician engagement, patient experience & clinical outcomes, unit construction and project oversight, and day to day operations management.
As the VP of Nursing Operations in this 326-bed downtown San Antonio hospital my areas of responsibility included Perioperative Services, ED, Cath Lab, Women's Services, NICL, and Respiratory Therapy. Responsible for all day to day operations of the aforementioned departments as well as serving as the facility Stroke Accreditation Team Coordinator and Studer Patient Experience Program Leader.
At Medical City Children's Hospital my areas of responsibility included the Congenital Heart Surgery, Neurology and Craniofacial programs, Outpatient Services, Same-Day Surgery, the Pediatric/Neonatal Transport Team, and Referral Development. This position reported directly to the COO and was an active member of the Medical City Children's Hospital tower construction team. As a member of this team, I was responsible for numerous aspects of concept development, architecture design oversight, and operational budget planning.
As an Administrative Director at McKinney Medical Center and the Medical Center of Sherman my areas of responsibility included the oversight of the Senior Health Clinic, OT & Preventative Services, the Pediatric & VA Centers, EVS, Communications, Food Service, Laundry/Linen Services, & Guest Relations.
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