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Senior Director of Clinical Operations Resume Example

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SENIOR DIRECTOR OF CLINICAL OPERATIONS
Professional Summary

Experienced Clinical Operations Director dedicated to bringing translation of evidence-based research to clinical practice with the ultimate goal of reaching the patient's highest potential possible.

Core Qualifications
  • As lead facilitator of Safe Strides provided over 20+ trainings to 100s of clinicians
  • Regional subject matter expert for Safe Strides, Memory Care and Orthopedics program
  • Chosen to assist in launch of pilot Memory care program in Grand Rapids
  • Launched multiple Orthopedic programs in the North Central
  • Assisted in launch Cardiopulmonary programs in the North Central
  • completed 1 week competency vestibular rehab course at Emory University
  • Participant as DCO in multiple pilots including Zontago/mOtago
  • lead for length of stay project in the North Central Region with focus on appropriate length of stay and episodic management
  • strong background in performance improvement with focus on Star Rating and Value-Based Purchasing
  • Created multiple job aids now contained on the Performance Improvement site on the Gentiva Legacy Intranet
  • written and assisted in multiple state audits and plans of correction including conditional level
  • MPH in public health practice with focus on increasing patient compliance
  • Clinical ladder council member X 4 years
  • Co created roll out for the KAH Legacy branches in the North Central region
  • Highly proficient in Microsoft Word, Excel, Publisher, PowerPoint
  • Highly proficient in Kindred Care Link EMR and assisted in roll out in the North Central region
Experience
Senior Director of Clinical Operations, 01/2013 － 01/2016 Gentiva Home Health － North Central Region, MN
  • Manage the clinical operations in 44+ home health branches.
  • support in all things North Central including but not limited to: performance improvement, branch processes, specialty programs, clinical needs, policy/compliance
  • monthly rehab leadership call presenter
Rehab Director, 01/2008 － 01/2013 Gentiva Health Services － Fall River, MA
  • Patients treated with the wide range of neurological diagnoses (CVA, SCI, MS, ALS, Parkinson's, etc.), orthopedic diagnoses (THR, TKR, fractures, back pain, soft tissue impairments, etc.), cardiopulmonary diagnoses (MI, angina, CF, CHF, pneumonia, pacemaker), end of life diagnoses (cancer, Alzheimer's, etc.) and many more.
  • Presenter and developer for community events related to branch Area presenter for sales of therapy specialty programs Supervised, educated, evaluated and mentored in multiple sites in Maine, Massachusetts and Connecticut Program director for vestibular, neuro-rehabilitation, cardiac, orthopedic and low vision program One of three PTs in the country chosen to lead the dissemination of evidence-based research Member of Clinical Council for advancement of clinical associates Sales/Marketing to physicians, hospitals, SNFs, ALFs, etc.
  • Completed and passes Herdman Vestibular Competency Course.
VNASM Staff PT, 01/2000 － 01/2008 VNA of Southeastern MA － Fall River, MA
  • Clinical instructor students in graduate and undergraduate PT programs.
  • Facilitated agency-wide education on wound care, falls, and safety.
  • Preceptor for all new employees.
Staff Physical Therapist, 01/1999 － 01/2001 Charlton Memorial Hospital － Fall River, MA
  • Assisted in transitional care unit, acute care in-patient, inpatient rehab setting, wound care and outpatient setting.
Rehab Director, 01/1997 － 01/2000 NovaCare, Inc － Florence, MA
  • Supervisor of staff of 6.
  • Assisted 3 skilled nursing facilities with transition to PPS.
staff physical therapist, 01/1996 － 01/1997 McLeod Regional Hospital － Florence, MN
  • Acute care, outpatient, and ICU experience.
staff physical therapist, 01/1994 － 01/1997 Carolinas Hospital System － Florence, MN
  • Acute care, home care, inpatient rehab, and outpatient experience including neurological, orthopedic, and cardiopulmonary.
Education
2012 The University of Massachusetts － Amherst, MA, USA MPH Public Health

Public Health Practice

GPA 3.98

Graduated with distinction
2006 Simmons College － Amherst, MA, USA Clinical Doctorate Physical Therapy GPA: GPA: 3.98

GPA: 3.98

Graduated with distinction
1994 The University of Connecticut － Amherst, MA, USA Bachelor of Science Physical Therapy
Certifications

Physical Therapy license in: ME, MA, RI

Vestibular Rehabilitation Competency from Emory University

Member of the APTA including the neurology, orthopedics, home health, and research section

Sit on the board of the Home Health section as chair and editor of the Home Health Quarterly Publication

CPR certification

Community Involvement

Volunteer for the Home Health Section of the American Physical Therapy Association for the past 2+ years

Skills

Ability to translate strong clinical skills into education to assist in elevating clinical practice

Ability to manage and assist in the accountability of multiple branches

Ability to see big picture with laser focus on goals

Highly loyal to leadership and company with no fear of asking questions or providing ideas

Focused on solutions

Strong time management



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Resume Overview

Companies Worked For:

  • Gentiva Home Health
  • Gentiva Health Services
  • VNA of Southeastern MA
  • Charlton Memorial Hospital
  • NovaCare, Inc
  • McLeod Regional Hospital
  • Carolinas Hospital System

School Attended

  • The University of Massachusetts
  • Simmons College
  • The University of Connecticut

Job Titles Held:

  • Senior Director of Clinical Operations
  • Rehab Director
  • VNASM Staff PT
  • Staff Physical Therapist
  • staff physical therapist

Degrees

  • MPH Public Health
    Clinical Doctorate Physical Therapy
    Bachelor of Science Physical Therapy

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