Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Demand Planner with a demonstrated history of work in the beverage & toy industry. Highly skilled in streamlining operations & improving throughput via continuous process improvement & cross-functional collaboration (sales, marketing, brand)

  • Forecasting
  • Data collection and analysis
  • Process improvement
  • Operations management
  • Project development and life cycle
  • Planning & organization
  • Employee relations and conflict resolution
  • Raw materials, packaging and production
  • Decision making
  • Bilingual: Fluent in Spanish
  • SAP, Cognos, NetSuite
  • Excel
Work History
Senior Demand Planner, 11/2019 to Current
Belkin CorporationIrvine, CA,

· Held hybrid role: Customer Demand Planner & Global Business Unit Planner for Brands.

· Led ‘Chase & Cancel’ discussions with retail buyers to identify risk [e.g. Fall 2021- $2.5M in risk for WM, $1.9M risk for TGT & $1.1M risk for AMZ].

· Led integrated marketing review discussions with brands & sales to identify sales trend while running media.

· Created & maintained forecast for customers while incorporating business intelligence & forecast information gathered from sales, marketing, & other market resources.

· Utilization of POS data & creation of ladder plan to drive demand.

· Led & facilitate Sales & Operations Planning (S&OP) process for the organization.

· Represented Demand Planning in meetings [e.g. Execution Constrain Review, Production Development Review, Product Rationalization].

· Improved demand planning accuracy by 10% vs last year.

Demand Planner, 05/2014 to 11/2019
Republic National Distributing CompanyNew Albany, IN,

· Developed, maintained & improved demand plan portfolio of products and customers.

· Managed the successful introduction of retailers such as Amazon, Walmart & Bed Bath, resulting in 90% DPA accuracy.

· Ensured alignment of demand plan with internal & external partners through Monthly Business Planning and Collaborative processes.

· Identified and handled exceptions resulting in quality improvement / reliability of demand plan.

· Improved the ‘Limited-Edition’ process that included, but not limited to; volume pre-order, launch execution, shipment tracking analysis, and program transition.

· Performed ad-hoc reporting and explored new ways of utilizing data and statistical methods to improve quality of Demand Plan.

· Monitored expiry stock and limit bad goods exposure through end of life process (i.e. FEFO).

· Managed multiple projects at a time ensuring the deliverables produced met stakeholders’ expectations.

· Analyzed and determined resolutions to multi-faceted issues that affected management and business objectives. [e.g. last-minute promotion challenges].

· Evaluated production levels, quality standards and maintenance actions to identify / address operational problems while maintaining targets.

· Integrated knowledge of customer needs and supplier capabilities into logistics planning and decision making.

· Aligned with departments to ensure efficient and effective process execution for business target achievement [e.g. promotions, new launches & end of life cycle].

Operations Team Leader, 02/2011 to 05/2014
E. & J. Gallo WinerySan Mateo, CA,
  • Trained & guided 8 team members to maintain high productivity & performance metrics
  • Managed/trained 8 team members to maintain high productivity & performance metrics
  • Acted as the call center liaison between Warehouse and Supply Chain to ensure best in class service.
  • Created and implemented strategies for improving operational efficiency and accuracy. [e.g. Implemented automation of return process saving 25% in operational costs]
  • Reviewed, analyzed, and reported warehouse & carrier errors to Logistics Manager for improved customer service.
  • Communicated customer issues with operations team and devised ways of improving customer service, including resolving problems and complains
  • Ensured back-office activities were completed in an efficient manner and processed within 24 business hours. [e.g. processing customer returns, credits, shipping labels, customer inquiries, etc et al.]
  • Monitored and provided feedback to team through one-on-one sessions.
  • Assisted Logistics & Distribution Manager in implementing several projects with the goal of error-free/successful launches
  • Coordinated resources and scheduling for the back-office team.
Sustainability Leadership : Sustainability Studies, Expected in 2016
NYU Stern School of Business - New York, NY

Winner of sustainable business idea 'Recycle to Give Back' at Nespresso after leadership program.

Bachelor of Arts: Media Studies & Political Science, Expected in 2008
Queens College of The City University of New York - New York, NY

GPA: 3.5

  • Graduated cum laude

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Typos

Resume Overview

School Attended

  • NYU Stern School of Business
  • Queens College of The City University of New York

Job Titles Held:

  • Senior Demand Planner
  • Demand Planner
  • Operations Team Leader


  • Sustainability Leadership
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: