Accomplished, IT Leader with proven track record of exceeding client and management expectations. Currently leading Clients Delivery function managing $50 million+ portfolio and IT PMO function for the organization with 30+ programs.
Directly work with CEO and Leadership team for laying a vision of long term portfolio growth strategy.
Extensive experience in all areas of Vendor, Project, Program and Portfolio Management. PMP Certified. Managed Global technology Programs including Digital transformations, Product development and implementation, Cloud migration, Applications support and maintenance projects.
Skilled at communicating, interfacing, and negotiating with individuals and groups across organizations ensuring unified service delivery to internal and external customers
Lead company top strategic programs personally serving fortune 50 Customers with primary goal of delighting Customers.
Consistent track record of maintaining healthy stakeholder interaction including customer, functional organization and executive leadership thus ensuring synergy in the system.
Excels in fast paced, demanding and highly dynamic business environment. Liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions.
9 years of Life Sciences Domain experience with exposure across Clinical Data Management and Clinical Trial Management applications and 3 years in supply chain procurement systems.
Develop and Implement PMO processes and policies, manage Organization level Resource forecasting, planning and hiring. Report technology KPI metrics to management and work with all engineering teams to meet company goals.
Leading Delivery Management function consisting of Delivery managers and Quality Assurance team responsible for all product implementations, Internal product road map and Steady State LIVE Customers across the organization
Lead IT PMO function with focus on Engineering quality, productivity, implement best practices, resource forecasting, planning and hiring working with shared services team
Liaison between management and technology teams for goal setting and tracking, KPI reporting. Establish quality goals and processes for the program in collaboration with cross functional teams
Work with product and Engineering scrum teams for product development requirements prioritization , tracking and reporting to Customers
Client relationship management, collaboration on product road map
Manage 30+ Programs spanning across .NET based architecture on Microsoft AZURE cloud, Data Science. Support both Indirect and Direct procurement products in supply chain domain
08/2015 to 03/2017
Program ManagerCognizant Technology Solutions – US and Canada, NJ
Leading a multi-million project to migrate all Clinical systems from internally hosted model to Cloud Hosted environment
Direct all phases of following projects - Inform Capacity enhancement by adding new servers, Oracle Client re-installation, Study Migration across in-house Servers, CRF submit upgrade from 3.1.2 to 3.1.4
Responsible for project Risk and Issue Management, time and budget tracking, status reporting, negotiating with stakeholders
Organize and Facilitate Scrum Meetings, provide direction and training to Team members, prioritize work deliverables
Direct and Lead Informatica ETL resources to extract data from Cloud systems using web services and load into internal Data warehouse
Oversee day to day operational work of Team supporting Business users and Clinical Applications
Develop project charter, RACI chart, detailed project work plans using MS Project 2010, coordinated project activities and identified resources needed to complete project tasks
Make Vital decisions and drive decision making across projects. Streamline and automate application processes
Co-ordination of Onsite-Offshore, product vendors and Infrastructure Teams
Collaborate with Clinical Programming and Data Management department on operational work and IT issues
02/2014 to 07/2015
Project ManagerCognizant Technology Solutions – New Jersey, USA
Client: Eisai Pharmaceuticals
Develop data mapping standards and validation process control across all incoming data sets (including CTMS, EDC, IVRS, and financial data) providing an integrated global analysis from the portfolio to site level
Manage the support team and ensure all EDC applications are up and running for Business.
Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
Set clear expectations and goals for project teams
Track progress against timeline, milestones and budget
Communicates project status, milestones and issues to the project sponsors
Work with technical managers to define and schedule resources required for implementations, upgrades and other projects as needed
Medical and Drug Dictionaries Upgrade and Maintenance
Streamline processes and reduced administrative efforts by integrating live data into standard reporting and dashboards so analysis was available immediately