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Senior Decision Support Consultant Resume Example

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SENIOR DECISION SUPPORT CONSULTANT
Summary

Dedicated team player with knack for juggling intricate technological, regulatory and needs-based roadblocks. Hands-on in assessments and focused on spearheading key analyses with progressive understanding.

Skills
  • Project analysis
  • Reports and documentation
  • Quality Assurance
  • Analysis
  • Client rapport
  • Continuous Improvement
  • Project management
  • Issue resolution
  • Customer relationship management
  • Strategic Planning
  • Project Implementation
  • Microsoft Office
  • Data mining
  • MySQL
Experience
Senior Decision Support Consultant, Company Name, August 2002-April 2021City, State
  • Multiple promotions during my career.
  • Researched and analyzed operations to ascertain detailed client needs.
  • Oversaw project schedules and evaluated progress toward important milestones at every phase of project.
  • Established quality standards and performed work according to project schedules.
  • Handled [Type] problems and issues during project implementation.
  • Coordinated with appropriate departmental staff members to assign proper procedures for project implementation and strategic aim.
  • Coordinated with project managers across multiple initiatives to align development timelines, plan testing and work with client representatives.
  • Cultivated best practices based on industry experience and current regulatory expectations.
  • Updated stakeholders on key project milestones with regular verbal and written reports.
  • Oversaw and supervised onsite consultant teams and liaised between team and business executives.
  • Broadened improvement initiatives by troubleshooting problems and recommending corrective actions.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Assessed [Type] and [Type] issues to determine appropriate troubleshooting methods for remediation.
Business Analyst, Company Name, October 2001-August 2002City, State
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Manipulated data using pivot tables, pivot charts and macros in Excel.
Contractor – Business Analyst, Company Name, August 1998-October 2001City, State
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Manipulated data using pivot tables, pivot charts and macros in Excel.
  • Streamlined operational efficiencies, gathering requirements to facilitate on-time, under-budget corporate transitions.
  • Worked with cross-functional resources to implement direct marketing programs to increase customer base.
  • Pinpointed inefficiencies in business processes and recommended improved policies.
  • Identified bottlenecks in processes and implemented new and improved procedures and policies to ease friction and improve productivity.
  • Analyzed and synthesized business requirements, including conceptualizing processes and recognizing patterns.
  • Identified business requirements and devised implementation strategies to solve business problems.
Education and Training
Master of ScienceHealth Information Systems, , , University of Pittsburgh, , CityStateJuly 1998
Bachelor of ScienceHealth Information Management, , , University of Pittsburgh, , CityStateJuly 1998
Registered Health Information Administrator (RHIA)Duquesne University, , CityStateJuly 1998
AHIMA, , CityStateJuly 1993
Bachelor of ScienceBusiness Administration, , , United States Navy, , CityStateDecember 1989
Certifications
  • Registered Health Information Administrator (RHIA)
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Resume Overview

School Attended

  • University of Pittsburgh
  • Duquesne University
  • AHIMA
  • United States Navy

Job Titles Held:

  • Senior Decision Support Consultant
  • Business Analyst
  • Contractor – Business Analyst

Degrees

  • Master of Science
    Bachelor of Science
    Registered Health Information Administrator (RHIA)
    Bachelor of Science

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