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senior creative services project manager resume example with 12+ years of experience

JC
Jessica Claire
, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Results-driven Senior Creative Services Project Manager bringing more than 10 years' experience leading content creation and design solution development. Motivational and attentive with excellent communication and organizational skills. Versed in both traditional and digital communications.
Skills
  • Adaptability
  • Organization
  • Time Management
  • Empathy
  • Leadership
  • Strategic Planning
  • Effective Communication
  • Training & Development
  • Budget
  • Project Management Software & Methodologies
  • Vendor Relationship Management
  • Accounting, Coding
  • Streamline, Project Management
  • Art, Quality
  • Budgets, Relationship Management
  • Budget, Research
  • Com, Sales
  • Competitive analysis, Strategy
  • CA, Strategic
  • Conversion, Strategic Planning
  • Clients, Time Management
  • Client, Vendor
  • Direct mail, Management
  • Email, Video
  • Executive management, Web Hosting
  • Financials, Website
  • Functional, Workflow
  • Graphic
  • Hub
  • Innovation
  • Leadership
  • Logistics
  • Marketing strategy
  • Marketing
  • Media buying
  • Networks
  • Newsletters
  • Newsletter
  • Online marketing
  • Performance analysis
Work History
06/2017 to Current Senior Creative Services Project Manager Fiserv | Stafford, TX,
  • Manage creative services design and production team, averaging 60+ projects per month ranging from 360 campaigns for innovation to one-off deliverables for 7+ internal departments.
  • Successfully integrated Simply Good Foods company which, resulted in $538K savings to the departmental budget.
  • Initiated, launched, maintain, and continually refine the company's project management system to promote efficiency, improve workflow capacity, streamline production operations, & increase quality output.
  • Liaise with partners on their primary marketing objectives, social media strategies, timelines, and communication plans in relation to production of print, digital and video assets.
  • Successfully implemented initiative to drive 50% increase across Atkins social channels.
  • Saw 26% increase in conversion on Amazon, after redesigning clients' creative.
07/2014 to 04/2017 Project Marketing Manager Yeti Coolers, Llc | Chicago, IL,
  • Managed 20+ creative team consisting of; art directors, graphic designers, marketers, social media managers, photographers, digital artists, and front-end developers.
  • Produced and successfully launched national digital marketing strategy, with successful social commerce website, resulting in over 10.5MM impressions / 3.63% engagement rate/ benchmark of 1.09%.
  • Partnered with InStyle Magazine to create custom digital hub on InStyle.com that resulted in over 13.2MM impressions and delivered 218% above guaranteed video viewership.
  • Strategized and managed $10MM budget; streamlined accounting process, budget allocation, invoice approval, coding, and weekly budget review.
04/2013 to 07/2014 Account & Marketing Manager Anthem, Inc. | Charleston, WV,
  • Hired full time after 1 month of 3-month contract.
  • Coordinated multiple residential and commercial auctions simultaneously, with property values of $3MM- $20MM+.
  • Managed strategy, project scope, marketing budgets, media buying, client/vendor relationships, marketing tactics and analytics.
  • Handled all marketing financials including expense allocation, payment, tracking, and reconciliation.
  • Produced, managed, and analyzed digital assets, direct mail tactics, social media campaigns, Google AdWords, sales, and marketing tools.
  • Awarded Leaders in Luxury: 2013 Best Marketing Campaign for a Property, by Institute for Luxury Homes.
08/2011 to 11/2012 Marketing & Project Manager | , ,
  • DreamHost Web Hosting Brea, CA.
  • Created ‘Customer Spotlight' section on our website, which accelerated traffic to merchant partners and customer sites, 4x normal rate.
  • Successfully produced nationwide events, inviting a diverse group of customers to create a dynamic atmosphere, resulting in retention rate over 87% of attending customers while, doubling the number of events to strategic plan.
  • Managed project scope, budget, venue, on-site logistics, marketing, cross-functional teams, vendor management, and performance analysis.
  • Communicated strategies, latest offerings, and upcoming events, to partners and customers through various online marketing tactics, newsletters, email blasts, and website.
06/2008 to 07/2011 Marketing Coordinator Sonepar Usa | City, STATE,
  • Served as first point-of-contact on creative team for studios, networks, and executive management for both acquisition and upgraded marketing campaigns.
  • Developed, managed, and analyzed dynamic online newsletter and email campaigns to over 1MM partners and customers, utilizing segmentation marketing.
  • Successfully strategized, developed, and launched customer life-cycle retention program, resulting in 12% reduction in attrition.
  • Executed corporate sponsorships and national promotions with Lakers, Dodgers, Telemundo, and various premium service events.
  • Selected for star watch program, customer retention board, competitive analysis research and customer retention teams.
Education
Expected in Bachelor of Science | Business Administration, Marketing Kutztown University of Pennsylvania, Kutztown, PA GPA:
Expected in Associate | Applied Science, Fashion Buying & Merchandising Fashion Institute of Technology, New York, NY GPA:
Work History
06/2017 to Current Senior Creative Services Project Manager Simply Good Foods, Quest Nutrition & Atkins | El Segundo, CA
  • Manage creative services design and production team, averaging 60+ projects per month ranging from 360 campaigns for innovation to one-off deliverables for 7+ internal departments.
  • Successfully integrated Simply Good Foods company which, resulted in $538K savings to the departmental budget.
  • Initiated, launched, maintain, and continually refine the company's project management system to promote efficiency, improve workflow capacity, streamline production operations, & increase quality output.
  • Liaise with partners on their primary marketing objectives, social media strategies, timelines, and communication plans in relation to production of print, digital and video assets.
  • Successfully implemented initiative to drive 50% increase across Atkins social channels.
  • Saw 26% increase in conversion on Amazon, after redesigning clients' creative.
07/2014 to 04/2017 Project Marketing Manager Bebe | Los Angeles, CA
  • Managed 20+ creative team consisting of; art directors, graphic designers, marketers, social media managers, photographers, digital artists, and front-end developers.
  • Produced and successfully launched national digital marketing strategy, with successful social commerce website, resulting in over 10.5MM impressions / 3.63% engagement rate/ benchmark of 1.09%.
  • Partnered with InStyle Magazine to create custom digital hub on InStyle.com that resulted in over 13.2MM impressions and delivered 218% above guaranteed video viewership.
  • Strategized and managed $10MM budget; streamlined accounting process, budget allocation, invoice approval, coding, and weekly budget review.
04/2013 to 07/2014 Account & Marketing Manager Premiere Estates / Braun Corp | Manhattan Beach, CA
  • Hired full time after 1 month of 3-month contract.
  • Coordinated multiple residential and commercial auctions simultaneously, with property values of $3MM- $20MM+.
  • Managed strategy, project scope, marketing budgets, media buying, client/vendor relationships, marketing tactics and analytics.
  • Handled all marketing financials including expense allocation, payment, tracking, and reconciliation.
  • Produced, managed, and analyzed digital assets, direct mail tactics, social media campaigns, Google AdWords, sales, and marketing tools.
  • Awarded Leaders in Luxury: 2013 Best Marketing Campaign for a Property, by Institute for Luxury Homes.
08/2011 to 11/2012 Marketing & Project Manager | ,
  • DreamHost Web Hosting Brea, CA.
  • Created ‘Customer Spotlight' section on our website, which accelerated traffic to merchant partners and customer sites, 4x normal rate.
  • Successfully produced nationwide events, inviting a diverse group of customers to create a dynamic atmosphere, resulting in retention rate over 87% of attending customers while, doubling the number of events to strategic plan.
  • Managed project scope, budget, venue, on-site logistics, marketing, cross-functional teams, vendor management, and performance analysis.
  • Communicated strategies, latest offerings, and upcoming events, to partners and customers through various online marketing tactics, newsletters, email blasts, and website.
06/2008 to 07/2011 Marketing Coordinator Time Warner Cable | El Segundo, CA
  • Served as first point-of-contact on creative team for studios, networks, and executive management for both acquisition and upgraded marketing campaigns.
  • Developed, managed, and analyzed dynamic online newsletter and email campaigns to over 1MM partners and customers, utilizing segmentation marketing.
  • Successfully strategized, developed, and launched customer life-cycle retention program, resulting in 12% reduction in attrition.
  • Executed corporate sponsorships and national promotions with Lakers, Dodgers, Telemundo, and various premium service events.
  • Selected for star watch program, customer retention board, competitive analysis research and customer retention teams.
Skills
  • Accounting, streamline, art, budgets, Budget, com, competitive analysis, CA, conversion, clients, client, direct mail, email, executive management, financials, functional, graphic, hub, innovation, Leadership, logistics, marketing strategy, Marketing, media buying, networks, newsletters, newsletter, online marketing, performance analysis, coding, Project Management, quality, Relationship Management, research, sales, strategy, strategic, Strategic Planning, Time Management, vendor
  • Management, video, Web Hosting, website, workflow
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    Resume Overview

    School Attended

    • Kutztown University of Pennsylvania
    • Fashion Institute of Technology

    Job Titles Held:

    • Senior Creative Services Project Manager
    • Project Marketing Manager
    • Account & Marketing Manager
    • Marketing & Project Manager
    • Marketing Coordinator

    Degrees

    • Bachelor of Science
    • Associate

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