Knowledgeable and dedicated Client Care Organization professional with over three years experience in Payment Processing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Excellent verbal and written communication skills
Ability to effectively conduct meetings and deliver presentations
Analytical and problem solving skills
Experience working as a motivating and inspiring team member and individually
Trustworthy decision maker
Experience in a client-facing role
Knowledge of Microsoft Window applications
Deadline-orientated with ability to multi-task in fast-paced, diverse and challenging environment
Experience in credit card processing and working with Financial Institutions, card holders, merchant support and the systems used to execute
Troubleshooting and research skills
Money Network Card Services (United States Treasury Stimulus payments)
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