Senior Consultant resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • Master's in Electrical Engineering.
  • Experienced in Design, Implement Manage and Support SAN in a fairly large environment.
  • Experienced in Brocade & Cisco Fiber Channel Switches and Directors.
  • Experienced in Hitachi and HP Midrange to Enterprise Class Disk Arrays.
  • Cisco Certified MDS Storage Networking Support Specialist.
  • Experienced in Project management, develop technical and procedural documentation.
  • Expertise in Service Management including Change and Incident Management.
  • Good communication skills and an excellent Team player.
  • Skills
    • HDS - Mid-Range (Thunders, AMS 1000, 2500), USP 600/1100, USPV,
    • HDLM multipathing, Hi-Command Suite (HDVM, HTSM) Storage Navigator, SNM2
    • HP - EVA, XP 1024/12K, 24K, Command View, Command View EVA
    • Cisco - Cisco MDS 9100/9200/9500 Series, Fabric Manager, Device Manager, DMM
    • Brocade - Brocade 2800/3900/12K
    • SAN Technology -
    • Fabric - Initial Setup & Configuration including creating accounts, TACACS, SNMP, Network configurations, Fabric Discovery and Management, FC-Domains and FCID's, VSANs, Port-Channel, FCIP, Zoning, performance monitoring, day to day fabric troubleshooting, FM updates.
    • Disk Arrays - Initial Setup and Configuration including user accounts, setting up Fabric topologies, CU's, Array Groups, drive formats, Storage domain and Tiers, logical partitions SLPR/CLPR, Hi-Track Monitoring, Performance monitoring, Migrations using TSM within Tiered Storage, AUTOLUN
    • OS Skill sets - Windows 2K, 2003, 2008, Basic System Administration in setting up and supporting SAN, MSCS, and Robocopy.
    • UNIX: Working knowledge and expertise in configuring and supporting SAN for UNIX environments (AIX, & Clustering HACMP, HDLM, VIO, HP-UX.
    • AIX, 2000, Upgrade
    • Arcserve, W2K3, VERITAS
    • Backup, Migration, Net-backup 5.0
    • Basic, Enterprise, View
    • Business development, Navigator
    • CCNA, Network Administrator
    • Cisco Certified Network Associate, Network
    • CLI, Networking
    • Change management, Networks
    • Cisco, OS
    • Cisco certified, Performance analysis
    • Clustering, Policies
    • CA, Procurement
    • Hardware, Program management
    • Client, RAID
    • Data migration, RAID 5
    • Database, SAN
    • Designing, FM
    • Documentation, Servers
    • HP, SNMP
    • HP servers, SQL
    • HP-UX, Switches
    • Legato, Switch
    • Linux, Symantec
    • Logic, System Administration
    • Office, Troubleshoot
    • Windows, Troubleshooting
    • Window, TSM
    • Windows 4.3, UNIX
    • Windows 2, Upgrades
    • Consulting
    • Data collection and analysis
    • Network administration
    • Business needs analysis
    • Project Management
    • Business analysis
    • Project Documentation
    • Ability to lead
    Work History
    Senior Consultant, 03/2010 - Current
    Tetra Tech, Inc. Huntsville, AL,
    • Setup and configure Storage infrastructure including dedicated SAN space for Application Services using Logical Partitions technology (SLPRs).
    • Setup and configure Tiered Storage infrastructure, externalize Storage behind the HDS USP, Creating logical Storage Partitions in HDS USPV, USPVM's.
    • Setup and configure thin provisioning using HDP Dynamic Provisioning technology on Enterprise and Midrange subsystems.
    • Design, configure and lead Cisco Switch migrations from the Cisco 9509/9513 Gen1 Switches to Gen 3 Switches as part of technology refresh.
    • Setup and manage the Cisco NPIV technology for supporting AIX Server virtualizations.
    • Perform Server 2008 HDLM multipath testing for Enterprise rollout.
    • Implement, configure and troubleshoot every day SAN allocation requests, incidents and problems across the Enterprise.
    • Develop, document and update process and procedures as needed.
    • Work closely with the Technology Infrastructure Support Practice and serving as a key player in identifying new client opportunities, business development and Program management.
    Technical Analyst, 06/2006 - 02/2010
    Globe Life Inc. Culver City, CA,
    • Support and Manage SAN Infrastructure for very large Storage infrastructure.
    • Install setup and configure new Switches- network configuration, user accounts, SNMP configurations, AAA, TACACS+, VSAN and FC-Domain configurations, ISL and Port-channel configurations, Fabric Merge and Fabric Discovery.
    • Hands on expertise on MDS 9100, 9222, 9509, and 9513 Manage and Support Fabric Manager Server and client installation, configuration and updating FM versions according to the latest support matrix.
    • Setup and configure new Subsystem - Setup and configure HDS/HP Disk Arrays.
    • Hands on experience in setting up Enterprise Class Arrays, storage sizing accordance to performance and capacity needs, creating storage logical partitions, cache sizing, designing port allocations based on optimized resource utilization for better performance, redundancy and high availability.
    • Configuring RAID levels based on the Application needs, carving Array Groups and formatting LDEV's, standard and custom volume devices according to the application needs.
    • Work closely with Project teams and Business Partners requiring storage, and work closely with other IT groups to ensure the Storage resources are assigned and functioning as needed.
    • Periodic monitoring of Capacity and growth using native tools; reclaim unused storage from applications, and use the metric for procurement of additional storage.
    • Using Change management guidelines and approved maintenance window, schedule for Array Microcode updates, SAN-OS/FOS updates and any SAN infrastructure changes, implement change tasks from other areas as required.
    • Following Service Management guidelines, all incidents are resolved in a timely manner.
    • Strong experience in troubleshooting any SAN incidents such as poor performance, loss of redundant SAN paths or missing SAN disks and out of storage conditions on hosts, additional storage requests on hosts, Fabric segmentation, node failures and system resets, and any hardware component failures causing a degraded performance etc.
    • Host provisioning include Switch port assignments, configuring hosts on Fabric using MDS Device Manager/CLI, Fabric configurations by creating device aliases, VSAN management, and Zoning.
    • Storage provisioning including capacity and utilization management, carving and formatting storage, Host Group creation, updating LUN security and multipath configurations.
    • Implemented the Fabric Migration Project for Regional datacenters.
    • Migrated Windows and UNIX hosts from Brocade to Cisco Fabrics without Service interruption/ downtime.
    • Worked closely with the Network and Service teams, application owners etc and migrated seamlessly.
    • Performed data migrations from the legacy SAN Array hardware to the high performance Tiered Storage Infrastructure.
    • Developed data migration procedures and Implemented Host Based data migration using Robocopy on Windows servers for a assigned environment.
    • Work closely with the UNIX teams in configuring SAN for data migrations on the UNIX environment from Midrange Arrays to the USP.
    • Reclaim unused SAN space upon completion of the data migrations.
    • Work closely within the team in implementing Hitachi Tiered Storage technology and Storage Virtualization; virtualizing modular Arrays with FC and SATA disks behind the SDC USP 600.
    • Extensive knowledge of supporting SAN on UNIX platforms including AIX, HP-UX and Linux hosts, VIO servers, HACMP clusters.
    • Extensive knowledge and experience on Windows environment including Server 2003, Server 2008.
    • Experienced in Storage provisioning tools including Hitachi Storage Navigator, Hitachi Hi-Command Device manager, Tiered Storage Manager, EMC Navisphere, HP Command View, Cisco Fabric and Device Manager, Cisco CLI, and Brocade CLI.
    • Support SAN Multipath software solutions including HDLM, Symantec Storage Foundations for Windows 4.3.
    • Performed a team effort on Implementing Symantec Storage Foundations for Windows 4.3 on over 2000 W2K3 SP1 servers in production environment and over 500 servers in test environment.
    • Developed and documented procedures to manage SFW in this environment.
    Storage Systems Engineer, 04/2005 - 05/2006
    Docusign, Inc. Washington, DC,
    • Implemented Brocade Fiber Switch ISL and Zoning of Brocade 3800 and 3850 Fiber Switches SAN at First Bank of Oak Park.
    • Performed pre and post SAN Health checkup after ISL implementation.
    • Midrange HDS Array Capacity upgrade using additional FC and SATA disks and configuring RAID 5 Groups and LUNS, and LUN mapping.
    • Configured zoning in Brocade 3800 switches to assign storage to the servers and upgrade the firmware on the Brocade at RUSH Medical University and Hitachi High Technologies.
    • Installed and configured Cisco MDS 9216i Fiber Switch for VSAN and zoning, EMC Clarrion at Oak Forest Hospital Create backup policies and configure backups with 1 backup server and 10 media servers using VERITAS Net-backup 5.0.
    • Implemented D2D2T solution using Overland REO 9000 Disk, configured for Virtual Tape device and RAID 5 & logical volume Disk device, to decrease the backup window and improve the backup performance and throughput at Federated Groups.
    • Implemented backups using Arcserve Brigtstor 11.5 with disk staging.
    • Conducted several performance analysis tests using third party tools to improve the throughput.
    • Administer and support company backups and their SQL Database using CA Arcserve Brightstor Arcserve for Windows 11.5, Arc Serve agents for SQL, install latest patches and upgrades at Cook County Clerks Office.
    • Implemented SAN using McData 4500 fabric switch, Quantum PX506 Tape library and HP servers and configured backups using Arcserve Brightstor 11.5, SAN option at Aerometric, Wisconsin.
    • Provided detailed documentation on the work accomplished with respect to solutions offered, Hardware and Software configurations.
    Master's: Electrical Engineering, Expected in
    Wichita State University - , KS
    Bachelor: Electronics and Communication Engineering, Expected in
    Bharathidasan University - ,
    Cisco certified MDS Storage Networking Support Specialist EMC Legato Certified Network Administrator (LCNA) Q-logic Certified Professional of Fiber Switches Cisco Certified Network Associate (CCNA) Cisco Building Multilayer Switched Networks (642- 811): , Expected in
    - ,

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    Resume Overview

    School Attended

    • Wichita State University
    • Bharathidasan University

    Job Titles Held:

    • Senior Consultant
    • Technical Analyst
    • Storage Systems Engineer


    • Master's
    • Bachelor
    • Cisco certified MDS Storage Networking Support Specialist EMC Legato Certified Network Administrator (LCNA) Q-logic Certified Professional of Fiber Switches Cisco Certified Network Associate (CCNA) Cisco Building Multilayer Switched Networks (642- 811)

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