Mr. Le has over 32 years of experience in the IT industry, Systems Engineering, Program Management, requirements analysis, system design/development, business analysis, system test and integration of large-scale systems throughout all phases of life cycle management. He is an experienced Senior Systems Engineer/Business Analyst with an in-depth knowledge of USPS business rules and policies and Retail Data Mart (RDM)'s Point of Sale (POS) systems, Mobile Point of Sales (mPOS), Self-service Kiosk (SSK). He possesses extensive requirements analysis, requirements definition, and specification development expertise. He had over 15 years of supervising personnel and management experience. He spent over 17 years specializing in Systems Engineering and Business Intelligence (BI) Analysis on the USPS RDM and POS ONE projects. He is the subject matter expert on various systems/alternate channels and projects including: RDM, PO Box, SSK, POS, mPOS, Internet Channels (i.e., CNS, Ebay, PC-Postage), Retail Products, and Special Services. He worked directly with the Business Drivers from USPS Special Services and Retail Products to interview, identify, and define users' requirements/business needs. He served as a liaison between the Business Drivers and the development team to design MicroStrategy reports based on the well defined requirements/business needs.
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