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Senior Consultant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Skills

    Data Integration/Migration

    Database Modeling

    Project Management

    Advanced Data Analytics

    Process improvement

Professional Summary

Capable [Job Title] with proven history of enhancing [Industry] operations. Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions. Seasoned Senior Business Consultant with several years of experience in the [Industry Name] industry. Adept at working with public sector organizations, private companies, and multinational companies. First-rate relationship building, decision-making and communication talents.

Accomplishments
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
Work History
Aetna Inc. - Senior Consultant
Rockford, IL, 07/2015 - Current
  • Monitored and managed staff performance to attain target metrics both individually and team unit.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Contributed to success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Identified business issues through careful collaboration with key stakeholders.
  • Interfaced with field managers to establish pricing for clients consistent with company's financial objectives.
  • Exceeded customer requirements with accurate and deliverable solutions in [Number] weeks.
  • Streamlined [Type ] process for entire department by implementing method that cut call hold times by [Number] minutes.
  • Directed work completed by team of [Number] consultants.
  • Monitored technology use and program functionality, updating programs and making changes to enhance output.
  • Supervised [Number] employees during [Type] projects, identifying areas in need of improvement and implementing plans to rectify issues.
  • Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
  • Performed business research and analysis, including financial analysis.
  • Assessed [Type] needs for [Type] projects and made proposals to senior executives with [Number]% success rate.
  • Gave budget suggestions for projects worth over $[Amount], outlining financial needs and forecasting.
  • Created and optimized records management strategies to coordinate and protect information.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Determined areas for improvement and implemented processes to alleviate problems.
  • Hired and trained over [Number] [Type] employees, crafting team of efficient, qualified employees for [Type] tasks.
  • Streamlined [Type] processes to cut downtime and optimize employee productivity.
  • Improved [Type] systems by completing [Task], resulting in [Result].
  • Identified [Number] new revenue ideas and opportunities in [Year].
  • Developed [Type] solutions based upon clients' strict requirements.
  • Presented project scopes to employees and executives, proposing timelines, budgets and specifications for over [Number] projects.
  • Contributed to continuous improvement of [Business Name] based on learning from ideas, client implementation, and previous experiences.
  • Increased company revenue [Number]% through restructuring processes and advising executives on important decisions.
  • Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity [Number]%.
M/I Homes - Business Technology Intern
Dallas, TX, 06/2014 - 08/2014
  • Installed and configured [Type] hardware and [Software] to meet facility requirements and enable program operation.
  • Gathered and translated project requirements and collaboratively worked to define scope and milestones.
  • Assisted with development of [Software] to fulfill program completion requirements.
  • Verified [Type] network security program functionality and made adjustments to address emerging threats.
  • Maintained awareness of software updates and completed required installations to improve program effectiveness.
  • Generated project status reports for upper management review, demonstrating proficiency in [Software].
  • Collaborated with other interns on [Type] project to meet program requirements and demonstrate skills development.
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Built and utilized reporting systems to keep customers and management in loop with latest information.
  • Produced [Type] and [Type] reports each [Timeframe], updating customers and senior leaders on progress and roadblocks.
  • Operated under [Type] and [Type] frameworks to efficiently organize and carry out project tasks.
  • Investigated and corrected or escalated project problems.
  • Diagnosed and repaired computer hardware and network systems.
  • Managed minimum of [Number] projects each year while maintaining adherence to budget, schedule and scope requirements.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Closely collaborated with project members to identify and quickly address problems.
Cognizant Technology Solutions - Programmer Analyst
City, STATE, 05/2012 - 07/2013
  • Analyzed program data to provide input for key decision making and strategic planning.
  • Improved [Type] system by adding new features and infrastructure, enhancing [Result].
  • Evaluated and adopted new technologies to address changing industry needs.
  • Maintained and administered computer networks and environments, including computer hardware, software and applications.
  • Built databases and table structures following [Type] architecture methodology for web applications.
  • Oversaw installation of software programs and hardware systems to meet [Type] requirements.
  • Investigated and addressed [Type] system issues to enhance usability and improve functionality.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Enhanced and reconstructed computer systems resulting in [Number]% increased efficiency for business end-users.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Stored, retrieved and manipulated data for close analysis of [Type] database performance across [Timeframe] period.
  • Boosted information sharing by enhancing interfaces between computer systems.
  • Implemented Search Engine Optimizations to improve search results and business flow.
  • Identified causes of issues within applications and determined which modifications needed to be made.
  • Debugged and modified [Type] software components.
  • Contributed to [Type] codebase used in automated deployment of software on multiple virtual machines.
  • Designed intuitive graphical user interfaces using knowledge of serial communications and database design to improve user experience.
  • Crafted [Type] application components.
  • Delivered and maintained scalable system architecture to support high-availability Internet site with various internal applications.
  • Integrated live, virtual and constructive programs into cohesive product.
  • Updated documentation with project deviations to capture changes.
  • Built shared central authentication system in [Type] language for intranet applications.
  • Wrote virtualization apps using [Type] language to automate virtual machine orchestration.
  • Stress-tested server code to validate code changes.
  • Maintained existing applications and designed and delivered new applications.
  • Completed average of [Number] personal UI design, code reviews, and programming projects each quarter.
  • Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
  • Wrote and implemented [Type] scripts to enhance user experience and integrated scripts with CMS.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Implemented innovative systems for data collection, storage and management of customer orders.
  • Implemented [Software] for version control across [Type] network.
  • Performed regression and system-level testing to verify software quality and function prior to release.
  • Designed and developed [Type] and analytical data structures.
  • Strengthened developmental methodologies by introducing [Type] code quality document.
  • Assessed business needs and problem areas to create focused solutions like [Result].
  • Responded to and remedied critical issues that could not be addressed by junior members of team.
  • Worked in team-driven environments and communicated effectively with all stakeholders.
  • Designed and developed [Number] computer software web applications.
  • Wrote [Software] applications in [Type] architecture for [Type] industry.
  • Planned and conceived computer systems using information engineering, data modeling and structured analysis.
  • Collaborated with product management to design, build and test systems.
  • Worked closely with clients to establish specifications and system designs.
  • Analyzed and designed relational databases using [Software].
  • Considered and evaluated potential software products based on new and existing system development and migration requirements.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Reviewed and approved engineering, product and project scope documents prior to delivery.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Tested hardware using [Tool] and performed troubleshooting techniques to identify problems.
  • Drafted comprehensive [Type] reports to document bugs and design flaws.
  • Monitored and updated back-end data by inter-communicating between [Software] and [Software].
  • Wrote highly maintainable, solid code for [Software] system, forming core framework and earning consistent praise from subsequent developers since initial version.
  • Oversaw [Number] major new enhancements to existing software systems.
Education
Syracuse University Syracuse, NY Expected in 05/2015 Master of Science : Information Management - GPA :
Jawaharlal Nehru Technological University Hyderabad, India, Expected in 05/2012 Bachelor of Technology : Computer Engineering - GPA :
Certifications

Certificate of advanced study - data science

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Resume Overview

School Attended
  • Syracuse University
  • Jawaharlal Nehru Technological University
Job Titles Held:
  • Senior Consultant
  • Business Technology Intern
  • Programmer Analyst
Degrees
  • Master of Science
  • Bachelor of Technology

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