LiveCareer-Resume

senior consultant resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

IT Specialist experienced in managing solutions around data integration, data quality, master data management, and data architecture for a broad-range of clients within the Pharmaceutical and Hospitality industries.

Qualifications
  • Strong analytical skills
  • Proficient collaborative skills
  • Excellent problem solving skills
  • Effective communication skills
  • Detail-oriented
  • Knowledgeable of pharmaceutical industry
  • Customer relationship management
  • Project management
  • Business analyst
  • Quick-learner
Accomplishments
  • Recipient of Service Excellence Awards
  • Recipient of Peer Recognition Awards
  • Key Note Speaker - Project View Ceremony
  • Volunteer Girls, Inc - Salesforce.com
  • Numerous full project lifecycle implementations
Education and Training
National Technology Transfer Center Wheeling, WV Expected in 2003 : Entrepreneurial Technology Apprenticeship Program - GPA :

Eight week training program focused on entrepreneurship and technology transfer. Courses taken in: Strategic Management, Society, Ethics, and Technology, Professional Development Seminars. Training was followed by an eight-month apprenticeship at a host site.


South Carolina State University Orangeburg, SC Expected in 2003 Bachelor of Science : Computer Science - GPA :

Minors in Business Administration and Mathematics

Work Experience
Virtusa - Senior Consultant
Chicago, , 05/2004 - Current

April 2013 - Current

Business Analyst

Pharmaceutical Company (Veeva CRM)

  • Define business and functional application requirements to integrate 3 sales forces into Veeva CRM
  • Organize and facilitate internal team and client-facing meetings
  • Manage and mitigate project issues and risks
  • Collaborate with Commercial Data Warehouse and Testing and Validation teams

Apr 2012 – April 2013

Business Analyst / Reporting Team Lead

Pharmaceutical Company (OBIEE Reporting System)

  • Inventoried and rationalized 400+ SQL/manually created or maintained reports into self-serve reports
  • Defined business and functional reporting requirements to create metadata model and subject areas within OBIEE
  • Managed offshore development, reporting, and testing teams (10-12 resources)

Feb 2010 - Jan 2012, Mar 2007 - May 2007

Business Analyst / Technical Team Lead / Project Manager / Subject Matter Expertise / ETL Analyst

Pharmaceutical Company (Commercial Data Warehouse)

  • Defined business and functional requirements, designed, and implemented multiple solutions to do the following:
  • Load new Rx and DDD Class of Trade data into the Commercial Data Warehouse, aggregate, and provide extracts to downstream system
  • Enhance the capabilities of the client’s Primary Care marketing campaigns via various data sets within the Teradata semantic layer for the Campaign Management System
  • Modify an existing process that provides Cost and Coverage dynamic data sets to Veeva CRM to present specific statistical product data to Health Care Providers via slide presentations
  • Support the business needs of defining business rules for the sampling of controlled substances at an address level
  • Load historical interactions from the pharmaceutical company acquired by the client into the client’s Central Interactions Repository (CIR) to be consumed by downstream systems
  • Integrate and support the legacy campaign management operations and reporting requirements of a recently acquired pharmaceutical company into the client’s existing Campaign Management System.
  • Develop a system to store Health Care Provider (HCP) Preference restrictions (exclusions, suppressions, and opt outs)
  • Performed an analysis of the client's data flows, and provide recommendations/guidelines to effectively and efficiently manage their data processes
  • Managed teams of 3 offshore resources per project to build, test, deploy, and temporary support solution
  • Managed project scope, plan, financials, status reports, issues, and risks
  • Drafted PCR (Project Change Request) documentation to modify the contract agreement with client
  • Provided subject matter expertise to Technical Team Lead, Client Project Manager, and Offshore resources to implement solutions to improve data integration and enhance the management of multi-channel marketing across 3 separate projects

Aug 2009 - Jan 2010, Mar 2007 - Nov 2007

Data Integration Designer/ Developer

Pharmaceutical Company (Siebel Life Sciences 8.x)

  • Assessed the client’s existing Integration Solution, designed, developed, tested, and implemented automated solutions to enhance the interface to better manage data consistency between the source application and Siebel application
  • Migrated source data from source systems to pilot Siebel application

Mar 2008 - Jan 2010

Integration Subject Matter Expert / Technical Lead

Pharmaceutical Company (Customer Master to Siebel Life Sciences Integration)

  • Provided subject matter expertise in the implementation of an additional subject area and modifications to the existing Customer Master to Siebel integration process
  • Implemented a one-way integration between the client's Customer Master and Siebel applications for account and contact entities
  • Managed teams of 4-6 resources, migration and testing activities, and inter-team collaborations

Nov 2007 - Mar 2008

Information Management & Architecture Strategist

Pharmaceutical Company (Information Management & Architecture)

  • Assessed the current state of the client’s Enterprise Architecture, and assisted in the development of a 5-year Master Plan/Roadmap to realize an optimized Enterprise Architecture

Apr 2006 - Aug 2006

Data Conversion Designer / Developer

Dental Product and Equipment Manufacturer (Siebel Life Sciences 7.7)

  • Analyzed, Designed, Built, Tested, and Implemented a data solution to load source data into the new Siebel application via Informatica PowerCenter and Siebel EIM

Sept 2004 – Mar 2006, Sept 2006 - Mar 2007

Data Conversion Designer / Developer / Rational Change Management Administrator / PM Assistant

Hospitality Company (Siebel eHospitality 7.8)

  • Migrated data from various source systems into the newly implemented Siebel application utilizing Informatica PowerCenter and Siebel EIM
  • Automated the data migration process, and performed system, QA, and performance testing activities
  • Managed the usage of RequisitePro, ClearQuest, and ClearCase (Rational Suite), and provided training to the users
  • Assisted Project Management in day-to-day activities to maintain project
WVEPSCoR (West Virginia Experimental Program To Stimulate Competitive Research - Technology Apprentice
City, STATE, 08/2003 - 05/2004
  • Updated Network Cabling and Infrastructure, including CAT5e Cabling and Cisco Switches
  • Updated Software and Operating Systems of PCs Organization-Wide
  • Answered Help Desk Requests
  • Diagnosed and Repaired Hardware Problems
  • Created Database/Reports to Gather, Analyze, and Report Yearly Award Information
  • Created Web-Based Project Reporting System for Organization Site

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Resume Overview

School Attended

  • National Technology Transfer Center
  • South Carolina State University

Job Titles Held:

  • Senior Consultant
  • Technology Apprentice

Degrees

  • Bachelor of Science

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