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senior consultant resume example with 10+ years of experience

Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Experienced Senior Consultant Specializing in Project Management, Product Management, AGILE Project Management, Quality Assurance, Automation Testing. Highly effective Certified SCRUM MASTER and CERTIFIED SCRUM PRODUCT OWNER with over 10 years of experience specializing in Project Management, Scrum Master, Product Owner, Implementing complex technology applications, Quality Assurance, and Process improvement management. Managed 30-35 team members in offshore – onshore model. Strong technical background, ability to clearly understand the clients' needs, proficiency in QA lead, SQL, project management tools, database management as well as testing tools.
Skills
  • Project Management
  • AGILE Methodologies (SCRUM/KANBAN/LEAN)
  • Scrum of Scrums
  • IT System Implementation
  • RALLY, Microsoft Visio, Office Tools
  • Product Owner
  • SDLC Lifecycle
  • Quality Assurance
  • Business Process Re-engineering
  • Risk Mitigation Planning
  • Test Plans and Test Methodologies
  • Manual/Automation (Selenium) Test Lead
  • Microsoft Tools
  • Working Cross-Functionally
  • API Testing
  • JIRA, JAMA, Salesforce testing
  • C, C++, SQL, DevOps
  • AGILE, Office
  • API, Microsoft Visio
  • Automation, Payroll
  • Budget, Personnel
  • Business Process Re-engineering, Problem-solving
  • Business process, Processes
  • C, Project Management
  • C++, Quality Assurance
  • Clients, Reporting
  • Client, Requirement
  • Delivery, RFI
  • Designing, RFP
  • ERP, SDLC
  • Features, Scripts
  • Financial, SQL
  • Functional, Stories
  • Government, Supply Chain management
  • IE
  • Inventory management
  • Layout
  • Leadership
  • Managing
  • Meetings
Work History
Senior Consultant, 02/2018 - Current
Virtusa Philadelphia, PA,
  • Versatile professional with extensive experience in Healthcare Sector technology and services as well as developing integrated eligibility solutions for public sector industry (not limited to MEDICARE, SNAP, TANF solutions).
  • Defining Project Scope, Budget, timeliness, goals by working with client and firm’s executive leadership.
  • Excellent understanding of PMBOK practices.
  • Expert in servant style leadership.
  • Serving as the liaison with the clients by understanding and interpreting business requirements, mapping process models, and designing functional as well as technical solutions to satisfy client requirements.
  • Managing Product (IT Services) development, testing and end-to-end delivery.
  • Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
  • Managed external vendors/client’s relationship partners.
  • Expert in tasks, Product Backlog, Sprint Backlog, Burndown metrics, velocity, user stories etc.
  • Successfully end-to-end delivery of medium/large size IT projects.
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Showcasing experience in responding RFI's and RFP's.
  • Removed obstacles by finding right personnel to advance tasks and projects as a SCRUM MASTER.
Consultant/Senior Consultant, 06/2013 - 02/2018
Honor Home Care Colusa, , INDIA
  • Created accurate and efficient test scripts to manage automated testing of certain products and features.
  • Experience in DDI phase for IE Projects.
  • Mapped the design documents and implemented business rules according to the functional requirements.
  • (Not limited to MEDICARE, SNAP, TANF solutions).
  • Created test scripts and maintained the requirement traceability matrix per business requirements.
  • Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
  • Felicitating meetings and removing impediments as SCRUM MASTER.
  • Applied Agile Delivery methods to simplify testing process decisions through iterative development.
PRESIDENT, 06/2012 - 07/2012
Axalta Coating Systems Ltd Fort Madison, , INDIA
  • Of ROTARACT CLUB OF WELINGKAR (2011-12), Bangalore.
  • Won 6 awards for the club.
  • Visited government schools of Bangalore for a day and taught and interacted with more than 1000 students and report on the same was published on www.eflashonline.org.
  • Winning APPLAUSE Award for Project Work.
  • Lead Lamp-Post Initiative which is Firm’s signature CSR initiative in which practitioners had to teach needy children.
  • I had led the thread for multiple years.
  • Conceptualization of WECKET 2011, an intra-college cricket event in college, being the sports secretary., Successfully completed Supply Chain management project.
  • Demonstrated strong understanding of the existing warehouse layout and designing of the SKU's and tire storage bins.
  • Conducted study of existing warehouse layout focusing on original equipment and replacements.
  • Focused on bridging the gaps and designing tire storage bins solutions to increase efficiency of FIFO.
Support Specialist, 03/2008 - 05/2010
Pacsoft Solutions Ltd City, , INDIA
  • Responsible for understanding complex client needs and configuring applications to Achieve client satisfaction and improve business process.
  • Conducted requirement gathering for the ERP system at client site.
  • Performed in-depth consultative gap analysis to define system setup and configuration, optimize client time, efficiencies, processes, and reporting.
  • Accountable for mapping client's business process into ERP (named Lyceum) implementation.
  • Actively engaged in integration of modules to provide holistic solutions to client, including information management, payroll, financial, and inventory management module.
  • Conducted training for end-users on ERP system usage for various modules.
Education
MBA: Management, Expected in 2013
-
Welingkar Institute of Management - Bangalore,
GPA:
Status -
Bachelor of Education: Computer Science, Expected in 2007
-
Bharati Vidyapeeth's College of Engineering - Mumbai,
GPA:
Status -
Work History
PRESIDENT, 06/2012 - 07/2012
Goodyear South Asia Tires Private Limited Aurangabad, INDIA,
  • Of ROTARACT CLUB OF WELINGKAR (2011-12), Bangalore.
  • Won 6 awards for the club.
  • Visited government schools of Bangalore for a day and taught and interacted with more than 1000 students and report on the same was published on www.eflashonline.org.
  • Winning APPLAUSE Award for Project Work.
  • Lead Lamp-Post Initiative which is Firm’s signature CSR initiative in which practitioners had to teach needy children.
  • I had led the thread for multiple years.
  • Conceptualization of WECKET 2011, an intra-college cricket event in college, being the sports secretary., Successfully completed Supply Chain management project.
  • Demonstrated strong understanding of the existing warehouse layout and designing of the SKU's and tire storage bins.
  • Conducted study of existing warehouse layout focusing on original equipment and replacements.
  • Focused on bridging the gaps and designing tire storage bins solutions to increase efficiency of FIFO.
Senior Consultant, 02/2018 - Current
Deloitte Consulting LLP Philadelphia, PA
  • Versatile professional with extensive experience in Healthcare Sector technology and services as well as developing integrated eligibility solutions for public sector industry (not limited to MEDICARE, SNAP, TANF solutions).
  • Defining Project Scope, Budget, timeliness, goals by working with client and firm’s executive leadership.
  • Excellent understanding of PMBOK practices.
  • Expert in servant style leadership.
  • Serving as the liaison with the clients by understanding and interpreting business requirements, mapping process models, and designing functional as well as technical solutions to satisfy client requirements.
  • Managing Product (IT Services) development, testing and end-to-end delivery.
  • Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
  • Managed external vendors/client’s relationship partners.
  • Expert in tasks, Product Backlog, Sprint Backlog, Burndown metrics, velocity, user stories etc.
  • Successfully end-to-end delivery of medium/large size IT projects.
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Showcasing experience in responding RFI's and RFP's.
  • Removed obstacles by finding right personnel to advance tasks and projects as a SCRUM MASTER.
Consultant/Senior Consultant, 06/2013 - 02/2018
Deloitte Consulting India Private Limited Mumbai, INDIA,
  • Created accurate and efficient test scripts to manage automated testing of certain products and features.
  • Experience in DDI phase for IE Projects.
  • Mapped the design documents and implemented business rules according to the functional requirements.
  • (Not limited to MEDICARE, SNAP, TANF solutions).
  • Created test scripts and maintained the requirement traceability matrix per business requirements.
  • Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
  • Felicitating meetings and removing impediments as SCRUM MASTER.
  • Applied Agile Delivery methods to simplify testing process decisions through iterative development.
Support Specialist, 03/2008 - 05/2010
Pacsoft Solutions Ltd Bangalore, INDIA,
  • Responsible for understanding complex client needs and configuring applications to Achieve client satisfaction and improve business process.
  • Conducted requirement gathering for the ERP system at client site.
  • Performed in-depth consultative gap analysis to define system setup and configuration, optimize client time, efficiencies, processes, and reporting.
  • Accountable for mapping client's business process into ERP (named Lyceum) implementation.
  • Actively engaged in integration of modules to provide holistic solutions to client, including information management, payroll, financial, and inventory management module.
  • Conducted training for end-users on ERP system usage for various modules.
Certifications
  • PMP - Ongoing
  • Certified Scrum Master - CSM
  • Certified Product Owner – CSPO Accomplishments
Skills
  • Project Management
  • AGILE Methodologies (SCRUM/KANBAN/LEAN)
  • Scrum of Scrums
  • IT System Implementation
  • RALLY, Microsoft Visio, Office Tools
  • Product Owner
  • SDLC Lifecycle
  • Quality Assurance
  • Business Process Re-engineering
  • Risk Mitigation Planning
  • Test Plans and Test Methodologies
  • Manual/Automation (Selenium) Test Lead
  • Microsoft Tools
  • Working Cross-Functionally
  • API Testing
  • JIRA, JAMA, Salesforce testing
  • C, C++, SQL, DevOps,
  • AGILE, API, Automation, Budget, Business Process Re-engineering, business process, C, C++, clients, client, Delivery, designing, ERP, features, financial, functional, government, IE, inventory management, layout, leadership, managing, meetings, Office, Microsoft Visio, payroll, personnel, problem-solving, processes, Project Management, Quality Assurance, reporting, requirement, RFI, RFP, SDLC, scripts, SQL, stories, Supply Chain management
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    Resume Overview

    School Attended

    • Welingkar Institute of Management
    • Bharati Vidyapeeth's College of Engineering

    Job Titles Held:

    • PRESIDENT
    • Senior Consultant
    • Consultant/Senior Consultant
    • Support Specialist

    Degrees

    • MBA
    • Bachelor of Education

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