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SENIOR CONSULTANT
Professional Summary

As a communications leader with 17+ years of experience, I have raised the profile of mission-driven organizations like IFC, World Bank, UNICEF and Islamic Development Bank. I drove engaging global campaigns on issues ranging from water and sanitation to financial inclusion and from tech for development to child marriage. I have managed cross-functional teams and perform well in environments with competing priorities.

Work History
Senior Consultant , 05/2018 to CurrentCompany Name - City, State
  • Islamic Development Bank (Jeddah): Developed IsDB's first corporate web and social media strategy and created annual editorial calendar. Advised IsDB on disclosure and access to information policy
  • TetraTech (USAID project): Developed strategic communications and knowledge management work plan for seven-country USAID WASH-FIN program to close financing gaps for water and sanitation.
  • FinEquity (CGAP): Rolled out communications strategy for women's financial inclusion community of practice. This included branding/positioning, member outreach, audio/visual storytelling and digital communications.
  • UNICEF/ UNFPA: Developed digital-first internal and external communications strategy for $233 million Global Program to Accelerate Action to End Child Marriage.
  • World Bank: Initiated partnership with BRAC University in Bangladesh and delivered executive learning program on disaster risk finance for government and humanitarian NGOs.
  • BRAC (Bangladesh): Worked with senior management of world's largest NGO to develop knowledge management strategy.
Head of Communications, SME Finance Forum, 05/2012 to 04/2018Company Name - City, State
  • Facilitated creation of global partner network with 150+ banks, fintech companies and development finance institutions to promote collaboration and accelerate small business finance. Established relationship management processes and tools for team to deepen engagement with partners
  • Used innovative storytelling techniques and multi-channel digital campaigns (web, social and mobile) to reach variety of stakeholders including private sector companies, policy-makers, development partners, think tanks as well as internal staff
  • Increased visibility through branding and messaging. Oversaw development of all print and digital communications collateral including widely-cited IFC/G20 reports, brochures, pitch presentations, videos and event materials
  • Developed strategic partnerships with media outlets resulting in coverage from Financial Times, The Banker, Wall Street Journal and Development Finance
  • Organized high-profile events including G20, IMF-World Bank annual meeting and other donor and private sector events
  • Hired, mentored and coached communications staff/ consultant
Advisor to CEO/ Manager - Online Communities, 10/2003 to 04/2012Company Name - City, State
  • Oversaw 100+ online communities of practice bringing together over 300,000 development practitioners
  • Supported CEO to develop annual business plan and direct business development and partnership efforts
  • Managed $100,000 challenge program to recognize innovators applying information technologies for development
  • Led 20-person partly virtual, cross-functional team
  • Worked with clients like UNDP, UNIDO, World Bank, IDB and Hewlett Foundation to develop and implement digital solutions that promote collaboration, citizen engagement and social accountability. Two major projects I worked on are UNDP's online collaboration platform called Teamworks and World Bank's Mapping for Results initiative, which produced interactive maps and data visualizations on aid flows
Skills
  • Strategic Communications
  • Knowledge Management
  • Digital Storytelling
  • Web development
  • Social media
  • Media relations
  • Branding
  • Internal communications
  • Partnerships
  • Strategic planning
  • Donor reporting
Education
Master of Arts, Science And Tech Policy, 05/2004
George Washington University - City, State
Bachelor of Arts, Business-Economics And Astrophysics, 05/2001
Agnes Scott College - City, State
Accomplishments
  • Recipient of IFC Team Award for launching SME Finance Forum member network
  • Shortlisted for IFC Knowbel Awards for knowledge-sharing
  • Recipient of World Bank's South Asia innovation competition for project targeting ultra-poor in Bangladesh's climate change affected coastal belt
Technology

Adobe suite

Web analytics - Google Analytics, Omniture, Hootsuite

Social media - LinkedIn, Twitter, Facebook, Instagram, YouTube, Flickr, Medium

Social listening - Mention

Social media management tools Hootsuite, Buffer

Search engine optimization

Newsletter - MailChimp, Constant Contact

Content tracking - Google Alerts, Feedly

Content management systems Wordpress, Drupal

Survey/ polls - Survey Monkey

Podcast - Audacity

Sharepoint

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Resume Overview

School Attended

  • George Washington University
  • Agnes Scott College

Job Titles Held:

  • Senior Consultant
  • Head of Communications, SME Finance Forum
  • Advisor to CEO/ Manager - Online Communities

Degrees

  • Master of Arts , Science And Tech Policy 05/2004
    Bachelor of Arts , Business-Economics And Astrophysics 05/2001

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