Senior Consultant Resume Example
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SENIOR CONSULTANT
Professional Summary
Aaron is a Prosci-certified Organizational Change Management strategist who has led training, external and internal stakeholder engagement, strategic communications, and marketing efforts for a variety of organizations in government, healthcare, agriculture, and personal care sectors for ten years. His passion for community and the human experience is highlighted in service on multiple community non-profit boards of directors spanning ten years.
Skills
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Work History
02/2019 to CurrentSenior ConsultantManhattan Associates | Paris , TX
- Currently driving change through leading training team to design, develop, and implement training for the over 90 agencies and 25,000+ end-users of a statewide ERP solution. This includes needs assessment, role mapping, curriculum and plan development and training the client's trainers.
- Led PMO team for maintaining project work plan, ensuring timely delivery of high-quality deliverables and status reports, maintaining staffing sheets and onboarding procedures, building and closing roles in staffing management software, and collaborating with client Project Manager and other high-level stakeholders.
- Collaborated with a small communications team to conduct research, lead stakeholder interviews, synthesize analyses, and design and deliver three strategic communications support deliverables.
- Directed work completed by teams of 6 analysts and consultants.
02/2017 to 02/2019Communications SpecialistAscension Health | Franklin , WI
- Oversaw public relations activities, coordinated media/public visits to hospital facilities, and wrote copy for all news releases
- Transformed and managed media relations strategy and implementation for the 5,000 person organization, improving performance in targeted earned media (primary KPI) by over 1,000 percent in under a year
- Rebuilt trust between the organization and the media through consensus building, customer service and relationship management
- Liaised with executive leadership in incident command center to create coherent communications during crises (such as the nationwide IV fluid shortage and Salem's toxic water advisory) regardless of known information
- Represented hospital on external city, county and state emergency communications task forces and groups
03/2011 to 12/2015Global Marketing ManagerAecom | Chelmsford , MA
- Solved problems related to customer bias and perceptions
- Directed global market research, graphic design and market strategy vendors to design and place global advertising collateral to create sales among a global network of distributors
- Led media outreach to promote the brand in industry trade publications and in other sources of earned media by interacting with a myriad of stakeholders for representation on an international scale
- Tactically grew key accounts in North and South America, Europe and Asia by practicing cultural awareness and listening to the needs of customers
- Traveled nationally and internationally on a monthly basis (30-40%) to train sales representatives and perform joint sales calls
- Identified and implemented critical brand attributes to establish an extensive customer base and drive sales
- Created opportunities for deeper customers relationships by traveling the world to speak at conferences and share best practices
- Integrated viable metrics around building relationships and increasing sales
Education
Master of Business Administration | Marketing and SustainabilityWillamette University
- Graduated in Top 5% of Class
Master of Science | International ManagementBordeaux Ecole de Management
Bachelor of Science | EconomicsPortland State University
- Graduated summa cum laude
- Received Carl Campbell Award for Excellence in Economics
- Member of Omicron Delta Epsilon, Honor Society for Economics
- Member of Tau Sigma, Honor Society for Transfer Students
Accomplishments
- Industry: Government and Public Sector Sector: State, Local, and Higher Ed Offering Portfolio: Human Capital Offering: Organization Transformation State of Idaho Luma Project – 8 months Luma Project is a statewide effort to implement Infor's CloudSuite ERP solution for over 90 agencies of the State of Idaho.
- Luma will centralize and standardize finance, procurement, and HCM functions across these state agencies.
- PMO Lead – Tasked with managing a PMO team for maintaining project work plan, ensuring timely delivery of high-quality deliverable and status reports, maintaining staffing sheets and onboarding procedures for Deloitte and subcontractor, building and closing roles in DMA and STAFFIT, and collaborating with client PM and other high-level stakeholders.
- Training Lead – Currently leading training design, development, and execution for the over 90 agencies and 25,000+ end-users of the ERP solution.
- This includes needs assessment, role mapping, curriculum and plan development and training the client's trainers.
- Industry: Government and Public Sector Sector: State, Local, and Higher Ed Offering Portfolio: Human Capital Offering: Organization Transformation Oregon Integrated Eligibility (IE) Project – 6 months The Oregon Department of Human Services Eligibility Transformation Project is a multi-year effort undertaken to develop the processes and infrastructure necessary to enable Oregonians to apply for medical, food, child care, and cash assistance in the way that they choose to engage with the Department.
- The IE Project is supporting this effort through the development of the integrated ONE system, which will integrate financial eligibility determination for DHS Self-Sufficiency Programs, Aging and People with Disabilities, and the Oregon Health Plan.
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Resume Overview
School Attended
- Willamette University
- Bordeaux Ecole de Management
- Portland State University
Job Titles Held:
- Senior Consultant
- Communications Specialist
- Global Marketing Manager
Degrees
- Master of Business Administration | Marketing and Sustainability
Master of Science | International Management
Bachelor of Science | Economics
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