Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Health Care Analytics professional, who has collaborated with senior management to design, implement and provide recommendations on courses of action for quantitative market research projects. Acted as the Point of Contact and Subject Matter Expert for government clients including the FDA, DEA, CMS, and CDC and other government agencies. Proactively researched, analyzed, and responded to all client data inquires. Identified opportunities to sell both individual IMS services and packaged solutions to new and existing clients. Familiar with federal government procurement guidelines.
Core Qualifications
MS Office MS Project Skills Macromedia Director Solucient SQL HTML DataView Pragmatech Software
06/2010 to Present Senior Consultant Marsh & Mclennan Companies, Inc. | Richmond, VA,
  • Lead consultant and IMS data subject matter expert for IMS federal government clients.
  • Research, analyze, and respond to all client data inquires to derive optimum value from IMS products and services.
  • Manages project lifecycle including scope, specifications, development and design, quality assurance, final delivery and follow up, trainings, and client communications.
  • Managed 3.8 million dollar book of business including being the leading on a $500,000 per year contract award.
  • Conducted on-site and web based trainings for multiple government agencies.
  • Works with Senior Principal to refine I&A strategy within the government segment, including identifying opportunities to expand IMS products and services within existing clients.
  • Collaborate with IMS Government Solutions team members to complete request for proposals, activities include provide data pricing, labor estimates, and respond to technical requirements.
  • Identified and collaborate with multiple IMS teams to successfully complete federal procurements.
11/2006 to 06/2010 Senior Client Services Analyst/Market Research Analyst IMS Health | City, STATE,
  • Created and coordinated all delivery activities for government, pharmaceutical, biotechnology, and consults.
  • Responsible for pricing and preparation of requested deliverables and proposed deliverables.
  • Conduct product and process training for client and other employees.
  • Generate customized reports utilizing DataView and SMART Solutions software, specifically NSP, NPA, IPS and NDTI Audits as well as advanced Excel and PowerPoint applications.
  • Identify opportunities to sell both individual IMS services and packaged solutions to support clients' business initiatives to new and existing client base.
11/2005 to 09/2006 Planning Project Analyst Main Line Health Systems | City, STATE,
  • Coordinate market research and planning for project assignments as they relate to strategic initiatives, system development and hospital marketing.
  • Utilize Health Plan claims software, Solucient, and other databases to analyze hospital market share, physician activity and project consumer demand and provide recommendations based on data.
  • Assist in preparation of market environment reports through management of databases, Health Care Advisory Board reports.
  • Collaborated with senior management to design, implement and provide recommendations on courses of action for market research projects.
08/2001 to 11/2005 Marketing Analyst/ Proposal Coordinator Independence Blue Cross | City, STATE,
  • Managed the development of Independence Blue Cross' new product data infrastructure.
  • Designed and built Independence Blue Cross' healthcare marketing trend reports.
  • Responsible for the development and completion of marketing proposals in support of the company's overall sales objectives.
12/1999 to 07/2001 Administrative Contractor The Hobart West Group | City, STATE,
  • Verizon and Global Sports Interactive) Responsible for data entry.
  • Worked collaboratively in team atmosphere to perform secondary review of colleagues work.
  • Provided research for copywriters in the Online Product Management Department.
  • Tracked inventory for Finance Department utilizing Access and Excel spreadsheets.
Expected in May 1999 B.A | Mass Communication King's College, Wilkes-Barre, PA. GPA:
Mass Communication
Expected in May 1999 B.A | History LaSalle University, Philadelphia, PA GPA:
History Master Program
Expected in May 2013 MBA | Management Information Systems Focus , , GPA:
Management Information Systems Focus
Professional Affiliations
Additional Information
  • Achievements Lapp Award, Kings College, Mass Communications, May 1999. & Skills: Gold Coin Award, Independence Blue Cross. Above and Beyond Award, IMS Health Excellence Award, IMS Health
biotechnology, book, com, consultant, client, clients, data entry, databases, delivery, senior management, Finance, Government, HTML, IMS, inventory, Macromedia Director, market research, marketing, market, Access, Excel spreadsheets, Excel, MS Office, PowerPoint, MS Project, Works, pricing, Product Management, proposals, quality assurance, Research, sales, SQL, strategy, strategic, trend

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School Attended

  • King's College
  • LaSalle University

Job Titles Held:

  • Senior Consultant
  • Senior Client Services Analyst/Market Research Analyst
  • Planning Project Analyst
  • Marketing Analyst/ Proposal Coordinator
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  • B.A
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  • MBA

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