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senior consultant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Forward-thinking, collaborative, hands on and influential operations professional driven to achieve results seeking a new management opportunity to create fresh tracks through new ideas, perspective, and solutions for a high caliber organization.


Successful in developing beneficial alliances between leaders to effectively drive growth and achieve goals. Proven track-record in positive team leadership focused on Global Fulfillment, Distribution, Warehousing, 3PL management, Transportation, Logistics, Foreign Trade while fostering value-added Partnerships worldwide.


Proven expertise in implementing process improvements to ensure sustainable growth, scalability, and revenue milestones year-over-year. Recognized for building key relationships across a wide variety of functional management levels and formulated strategies to decrease inventories and costs. Recognized for delivering cross functional results, identifying, and hiring top talent, coaching & inspiring while leading high-profile initiatives, challenging the status quo, providing strategic guidance, and achieving business excellence. Achieves objectives by focusing on results at the intersection of business strategy, technology, and operations. Strong believer in leading by example, respect, and collaboration through inclusion and diversity.

Signature Strengths
  • Positive attitude & team leadership
  • Commitment to customer service
  • Rise above fray - Elevate
  • Outperform revenue expectations
  • Connect & influence cross functional partners
  • Set up global logistics & distribution networks
  • Supplier relationship management
  • Third party logistics (3PL) proficiency
  • Global warehouses & fulfillment Operations
  • Data-driven decision maker - Objective
  • Drive process improvements mindset
  • SAP proficiency & integration
  • Lean 6Sigma Green Belt
  • Verbal and written communication
  • Multimillion-dollar P&L budgeting
  • Business Intelligence
  • Playbook - SOP
  • Consulting
Education
University of Utah Salt Lake City, Utah Expected in 12/1988 ā€“ ā€“ Master of Arts : Languages and Literature - GPA :

Taught as a teaching assistant - Undergraduate French courses (08/1986 to 06/10/1988)

University of Utah Salt Lake City, Utah Expected in 03/1986 ā€“ ā€“ Bachelor of Arts : French - GPA :
Certifications
  • Yearly upon successful testing ā€“ LRN Legal Compliance & Ethics (Jan XXX3 thru June 2020). Yearly overview of US Trade Controls, Trade Compliance & Trade Sanctions. Workplace Behavior, ethics & information security.
  • Process Excellence - Roland Berger, Detroit Michigan (XXX6)
  • Process Based Leadership - Competitive Solutions (XXX4)
  • Creating Scorecards that drive engagement - Competitive Solutions (XXX4)
  • HPS - Harman Production Systems - Harman (XXX2)
  • Six Sigma Green Belt - Alpha Quality Consulting (2008)
  • Factory Physics & Supply Chain Management - Kellogg School of Management (2004)
  • Demand Flow / Business Strategy - Constanza Institute (1998)
  • US Dept. of Commerce - Export Controls/Licensing (Bern Switzerland - 1991)
Work History
Pitney Bowes - Senior Consultant
Canal Winchester, OH, 07/2020 - Current

Partner with CEOs, executives, and operations teams to develop and execute strategy, align talent and operational plans, and transform businesses into customer focused organization that fearlessly embraces change and repeatedly delivers best in class results. Project based.

  • Proactively sourced alternate and incremental service solutions through personal connections.
  • Evaluated clients' needs and created plan of action to provide solutions
Guitar Center, Inc. - Director, Distribution Operations
Burlington, NC, 11/XXX5 - 06/2020

Directed a world class "Quality" distribution team of 6 direct and 3 indirect managers globally and devised Harman's Professional's global network & footprint with distribution centers (DCs), warehouses and logistics hubs to provide on time, complete, accurate and damage free delivery of customer orders. $1B revenue.

  • Instrumental in selecting and nurturing strategic regional 3PL solutions partners. Systematically fined tuned and aligned to exceed customer expectations, cut operational costs, reduced lead-times, streamlined operations, and improved performance and visibility.
  • Hired, trained, coached and owned performance of global regional logistics teams.
  • Conducted or participated in scheduled RFQ's, Center of gravity studies, Quarterly Business Review meetings, Month-End Coordination alignments and improvement workshops.
  • Slashed labor costs by 50% transferring center of logistics excellence from HCC to LCC.
  • Championed operations team to deep dive into Amazonā€™s compliance chargebacks, implemented new standard works which netted more than 60% sustainable reductions in chargeback costs, year one.
  • Revamped system configurations to improve planning efficiency by 50%, shipping efficiency by 20%, inventory accuracy by 30%, order entry time by 30% and reduced inventory, order, and invoicing errors by 40% through facilitating reduction of SAP plants and shipping points.
  • Collaborated in several high-profile project launches: Global Tower platforms; Customer Relationship Management (CRM); New WMS and SAP integrations including most recently with Harman Automotive as well as participating in global center of gravity studies and global requests for quotes (RFQs).
  • Advocated alignment and reporting of Key Performance Indicators (KPIs) enabling continuous process improvements and costs savings.
Electronic Systems - Sr. Manager, Traffic/Logistics & Warehouses
New York, NY, 12/XXX2 - 11/XXX5

Directed global distribution operations for JBL Professional and relocated to Northridge, Ca. Supervised 12 direct reports and served as primary point of contact for resolving all day-to-day operational issues including worldwide DC operations. Oversight over Inbound supply chain, order fulfillment, 3PL partner performance, outbound and foreign trade compliance, logistics coordinators & JBL's Customer Service Warehouse.

  • Set new distribution revenue targets and recorded YOY historical revenue milestones for US and EU DC's by orchestrating cross functional strategic synergies.
  • Saved $443K in XXX4 in warehouse variable and special project costs by transitioning from Harman SAP managed WMS to Ryder managed High Jump / ACCELLOS WMS and TM solutions via EDI (Electronic Data Interchange).
  • Identified trends and optimized OD pairs shipments (Origin Destination) to reduce "Free Freight" costs.
  • Achieved 60% savings on rent and labor by transferring JBL customer service operations from Northridge, Ca. to Harman manufacturing facility in Tijuana, Mexico
Harman Music Group - Director of Logistics
City, STATE, 01/2001 - 12/XXX2
  • Restructured and centralized distribution from brand-centric organization by leveraging top talent and optimizing output as ONE warehouse team
  • Developed and implemented new routing transportation guides to reduce freight costs engaging discipline with procurement and vendors.
  • Spearheaded 6 sigma warehouse projects to identify baseline standards and reduce lead-times by 50% worth an average of $200K in labor savings per year including the introduction of new technologies & automation.
  • Customized & launched implementation of BDP Smart Vu Portal (PO Management).
  • Boosted major warehouse facelifts thru 5S Lean, Kaizen and cross functional training methodologies
  • Bridged logistical gaps between engineering and key functional areas with weekly New Product Introductions (NPI) reviews and written updates
  • Inaugurated and facilitated physical transfer of our distribution ops into newly built 40K sq. ft facility
  • Coordinated creation of three custom automation programs that simplified and accelerated outputs with foreign trade docs, replenishment of slotting locations and single package consolidation points.
  • Collaborated as logistics lead integrator with One SAP project in XXX0, focused on Order to Cash segment (Delivery to Shipping) and Plan to Procure (Production and Inventory Management).
Languages
French :
Native or Bilingual
Negotiated :
Spanish :
Professional Working
Negotiated :
Additional Information

https://linkedin.com/in/s-eric-Claire

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Resume Overview

School Attended

  • University of Utah
  • University of Utah

Job Titles Held:

  • Senior Consultant
  • Director, Distribution Operations
  • Sr. Manager, Traffic/Logistics & Warehouses
  • Director of Logistics

Degrees

  • Master of Arts
  • Bachelor of Arts

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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