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Senior Consultant Resume Example

Resume Score: 80%

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SENIOR CONSULTANT
Professional Summary

Encouraging project lead and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History
Deloitte - Senior ConsultantHouston, TX09/2014 - 07/2020

Project Management/Implementation Lead Experiences

  • Deployed globally to manage a large-scale system implementation project which involved more than 6 countries.
  • Part of the leadership team that worked closely with client leads and project stakeholders throughout the project to ensure implementation milestones are met.
  • Responsible for end-to-end activities for the project - early planning, scope definition, estimation of resource commitments, and risk analysis for the workstream.
  • Oversaw multi-million-dollar engagements from the blueprint phase through deployment and transition to steady state operations.
  • Worked with the client's key stakeholders - business users, IT personnel and leadership on requirements gathering, analysis, design, configuration, testing, and maintenance of management systems to ensure optimal operational performance.
  • Led kickoff meetings and workshops with the clients, performed risk assessments, gap-fit analysis, root cause analysis, validation workshops and alignment discussion with key stakeholders.
  • Defined and implemented security role governance processes to support the SOX compliance.
  • Extensive SAP S/4 HANA integration experience that spans the full system implementation lifecycle (i.e.
  • Project overall plan, staffing, cutover, dress rehearsal, go live, and hypercare).
  • Worked on multiple security re-design projects for various clients and assisted the client in transitioning from their existing security model to a well-defined model per best practices.
  • Provided early detection, analysis, and remediation of project risks with the client and other stakeholder teams.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Developed documentation packages including standard operating procedures, design, configuration, process mapping, and lessons learned from each engagement.

I.T. General Controls and Compliance Experiences

  • Provided leading practice recommendations in Data Conversion, Interface Controls, and IT General Controls (ITGC) in order to mitigate key financial, operational, regulatory, compliance risks, and Segregation of Duties (SoD).
  • Led the walkthrough sessions with the client stakeholders and delivered testing of the IT General Controls (ITGC) in support of the client's financial audit function.
  • Planned and conducted testing, roll-forward procedures, and interacted with client business process owners.
  • Designed, implemented, and supported IT controls for the large-scale SAP implementations.
  • Identified and developed risk-based controls framework, document control activities, and process flowcharts.

Data Privacy and Protection Experiences.

  • Collected requirements and designed and implemented data protection solutions for a global big 4 consulting firm with complex requirements in each country

System Assessment Experiences

  • Reviewed SAP configuration within SAP S/4 HANA and ECC 6.0, provided details of potential risks with the current configuration and recommendations to the key stakeholders, internal/external functions, SAP Security, and BASIS team members

Cloud Applications Experiences

  • Experience on SAP Ariba security and controls.
  • Subject matter expert on Anaplan cloud application, led end-to-end security implementation for a client for all of their international regions (Asia, Europe, U.S.).
  • Subject matter expert on Greenlight AVM cloud application, led end-to-end security implementation.

Other related Experience

  • Designed and maintained security roles across SAP landscapes to ensure appropriate security and controls safeguards are in place in order to achieve target SLAs, audit compliance, and management defined performance metrics.
  • Created andimplemented new training initiatives, assuring continuous training to employees to promote long-term excellence.
Sysco Corporation - Data AnalystHouston, TX06/2013 - 09/2014
  • Created data management deliverables such as business need analysis, data source identification and analysis, and data modeling techniques.
  • Improved data integrity and saved time on training and review processes companywide by implementing step-by-step external audit processes.
  • Identified opportunity and utilized Visio to create a process-map approach to solving problems and facilitating understanding.
  • Identified opportunities for improving business processes through information systems and/or non-system driver changes; assisted in the preparation of proposals to develop new systems and/or operational changes.
  • Identified cost-reduction opportunities through the creation of injury claims and compliance-related dashboards, project charters, and reporting.
  • Transformed reports with easy-to-read visuals to clearly demonstrate performance metrics and trends and highlighted areas of needed improvement within the company.
  • Increased efficiency and storage capacity by conducting data-cleansing operations.
The Lab Business Improvement Consulting - InternHouston, TX05/2012 - 11/2012
  • Improved business process efficiency by performing operational improvement analysis and built process maps to improve department operation processes.
Sheraton San Jose Hotel, Pillar Hotels and Resorts - Assistant Front Office ManagerSan Jose, CA01/2008 - 08/2011
  • Led the turnaround of an underperforming front desk operation by identifying deficiencies and implementing service-driven solutions, resulting in a national ranking of #39 within the Sheraton organization.
  • Served as customer service manager for escalated issues, appropriately responding to customer concerns and inquiries.
  • Improved employee morale by creating and delivering monthly training sessions to facilitate employee development and fostered a culture of teamwork, recognition, and mutual respect.
  • Created departmental strategies that were in alignment with all customer service, budget, and profit goals.
Skills
  • SAP ECC 6.0/ S4 HANA
  • GRC 12.0 Access Control
  • Risk and controls matrix design
  • ITGC Controls Design
  • Greenlight AVM -SME (GRC Middleware)
  • Anaplan security -SME (Cloud FP&A application)
  • Data privacy and protection
  • Tableau
  • Microsoft Visio
  • MS Project
  • MS Office
  • InforCloud suite
  • Project Management
  • Consulting, Risk analysis
  • Project Documentation
  • Systems Analysis
  • Technical Analysis
  • Process improvement
  • Problem resolution
  • Operational improvement
  • Relationship development
  • Training & Development
Education
05/2014University of Houston, C.T. Bauer College of BusinessHouston, TXMBA: Management Information Systems
12/2007University of Houston, Conrad N. Hilton Hotel And Restaurant Management CollegeHouston, TXBachelor of Science: Hotel and Restaurant Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Deloitte
  • Sysco Corporation
  • The Lab Business Improvement Consulting
  • Sheraton San Jose Hotel, Pillar Hotels and Resorts

School Attended

  • University of Houston, C.T. Bauer College of Business
  • University of Houston, Conrad N. Hilton Hotel And Restaurant Management College

Job Titles Held:

  • Senior Consultant
  • Data Analyst
  • Intern
  • Assistant Front Office Manager

Degrees

  • MBA : Management Information Systems
    Bachelor of Science : Hotel and Restaurant Management

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