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Senior Cloud Application Administrator Resume Example

Resume Score: 80%

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SENIOR CLOUD APPLICATION ADMINISTRATOR
Professional Summary

Experienced Administrator with over 20 years of experience in the higer education indsutry. Excellent reputation for resolving problems and improving customer satisfaction.

Work History
Ellucian, Cloud Services- Senior Cloud Application Administrator
Reston, VA01/2018 - Current
  • Administration and troubleshooting of web servers and web applications running on Tomcat, Apache, IIS, Nginx; Tomcat preferred
  • Experience with Identity Access Management, Single Sign-on Configuration/Support (SSO)
  • Experience with setup, configuration, managing and troubleshooting LDAP and SSL
  • Proven experience providing tier two operations and support in a multi-customer cloud environment
  • Experience in Shell, Perl, Ruby, Python, PowerShell or similar scripting languages to automate common tasks.
  • Experience with DevOps tools - Ansible/Terraform/Jenkins/etc
  • ITIL v4 Foundation
  • Experience troubleshooting application and service issues, implementing and communicating technical solutions
  • Demonstrated experience to resolve issues and restore service quickly
  • Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future
  • Proven ability to collaborate with team members to achieve successful customer outcomes
  • Demonstrated ability to learn new technologies, methods, and tools quickly
  • Strong verbal and written skills, excellent customer service, as well as high attention to detail
University of Denver- Senior Database Administrator
Denver, Colorado05/2001 - 07/2017
  • Worked extensively with the Ellucian Banner ERP system.
  • I was solely responsible for upgrading the system, which involved working with the technical staff at the University and the end-user community to test, validate and implement the upgrades.
  • I installed the Ellucian Solution Manager application and used it to perform the ongoing Banner upgrades.
  • Responsible for cloning of Banner database and data warehouse database, including all post clone work.
  • Manage Oracle database databases for diverse campus clients.
  • Enhance database performance working with development team.
  • Maintain backup scripts which utilized RMAN for scheduling and backing up of all databases.
  • Perform database restores and implementation of recovery procedures.
  • Ensure technical and functional designs meet business requirements.
  • Development and implementation of database password policies and procedures.
  • Development of database security auditing process.
  • Perform both manual and automated cloning of product databases to test systems.
  • Maintained databases in a high availability environment utilizing Oracle and Sun clustering software.
  • Work with system administrators to maintain high availability of all database systems.
  • Installation and configuration of RMAN 12c, including configuration of monitoring settings and backup, clone and export jobs.
University of Denver- Adjunct Professor
Denver, Colorado09/2013 - Current
  • Teach classes in various aspects of database administration, design and backup and recovery.
  • Responsible for all aspects of classroom presentation.
  • Responsible for course development and delivery.
  • Development of infrastructure to support graduate program in information systems.
  • Courses taught included Database Backup and Recovery, Data Warehouse, Database Fundamentals.
  • Development of new courses, which currently includes the development of Database Security course.
Qwest Communications- Web Administrator
Denver, Colorado01/1999 - 05/2001
  • Responsible for all aspects of administration of web servers.
  • Provided support for e-commerce applications.
  • Updated web pages for e-commerce group.
  • Supported mission critical e-commerce applications for inside and outside customers.
Skills
  • Senior Database Administrator
  • Database administrator with extensive experience designing, testing, securing and supporting next-generation database solutions in Oracle, SQL Server and MySQL Server environments. Proficient in an assortment of technologies, including Oracle 9i, 10g, 11g, 12c, 18c Microsoft SQL Server 2008, 2012, MySQL 5.7, JDBC, Apache Web Server, Java, Tomcat, Solaris, Windows, and Linux.
  • Oracle Database Administration
  • Banner ERP Administration
  • Backup & Recovery
  • High Availability Administration
  • Oracle RMAN
  • Amazon Web Services
  • Oracle Enterprise Manager 13c
  • SQL Tuning
  • Learning Management System Administration
  • Microsoft SQL Server Administration
  • Disaster Recovery Planning and Implementation
  • Database Security
  • Security Patch Maintenance
  • Database Administration, Oracle
  • Project management
  • Disaster Recovery Planning, Scheduling
  • Java, Sun
  • Linux, System Administration
Education
University of DenverDenver, Colorado2018Master's of Science: Information Systems Security
University of DenverDenver, ColoradoMaster's of Arts: Religious Studies, Philosophy
University of Northern ColoradoGreeley, ColoradoMaster's of Arts: Counseling
University of Northern ColoradoBachelor of Arts: Psychology and Sociology
Regis UniversityGreeley, ColoradoMaster's of Science: Information Systems
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Ellucian, Cloud Services
  • University of Denver
  • Qwest Communications

School Attended

  • University of Denver
  • University of Northern Colorado
  • Regis University

Job Titles Held:

  • Senior Cloud Application Administrator
  • Senior Database Administrator
  • Adjunct Professor
  • Web Administrator

Degrees

  • Master's of Science : Information Systems Security
    Master's of Arts : Religious Studies, Philosophy
    Master's of Arts : Counseling
    Bachelor of Arts : Psychology and Sociology
    Master's of Science : Information Systems

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