Senior Cloud Application Administrator Resume Example Ellucian, Cloud Services

SENIOR CLOUD APPLICATION ADMINISTRATOR

Professional Summary

Experienced Administrator with over 20 years of experience in the higer education indsutry. Excellent reputation for resolving problems and improving customer satisfaction.

Work History

Ellucian, Cloud Services- Senior Cloud Application Administrator
Reston, VA01/2018 - Current

Administration and troubleshooting of web servers and web applications running on Tomcat, Apache, IIS, Nginx; Tomcat preferred
Experience with Identity Access Management, Single Sign-on Configuration/Support (SSO)
Experience with setup, configuration, managing and troubleshooting LDAP and SSL
Proven experience providing tier two operations and support in a multi-customer cloud environment
Experience in Shell, Perl, Ruby, Python, PowerShell or similar scripting languages to automate common tasks.
Experience with DevOps tools - Ansible/Terraform/Jenkins/etc
ITIL v4 Foundation
Experience troubleshooting application and service issues, implementing and communicating technical solutions
Demonstrated experience to resolve issues and restore service quickly
Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future
Proven ability to collaborate with team members to achieve successful customer outcomes
Demonstrated ability to learn new technologies, methods, and tools quickly
Strong verbal and written skills, excellent customer service, as well as high attention to detail

University of Denver- Senior Database Administrator
Denver, Colorado05/2001 - 07/2017

Worked extensively with the Ellucian Banner ERP system.
I was solely responsible for upgrading the system, which involved working with the technical staff at the University and the end-user community to test, validate and implement the upgrades.
I installed the Ellucian Solution Manager application and used it to perform the ongoing Banner upgrades.
Responsible for cloning of Banner database and data warehouse database, including all post clone work.
Manage Oracle database databases for diverse campus clients.
Enhance database performance working with development team.
Maintain backup scripts which utilized RMAN for scheduling and backing up of all databases.
Perform database restores and implementation of recovery procedures.
Ensure technical and functional designs meet business requirements.
Development and implementation of database password policies and procedures.
Development of database security auditing process.
Perform both manual and automated cloning of product databases to test systems.
Maintained databases in a high availability environment utilizing Oracle and Sun clustering software.
Work with system administrators to maintain high availability of all database systems.
Installation and configuration of RMAN 12c, including configuration of monitoring settings and backup, clone and export jobs.

University of Denver- Adjunct Professor
Denver, Colorado09/2013 - Current

Teach classes in various aspects of database administration, design and backup and recovery.
Responsible for all aspects of classroom presentation.
Responsible for course development and delivery.
Development of infrastructure to support graduate program in information systems.
Courses taught included Database Backup and Recovery, Data Warehouse, Database Fundamentals.
Development of new courses, which currently includes the development of Database Security course.

Qwest Communications- Web Administrator
Denver, Colorado01/1999 - 05/2001

Responsible for all aspects of administration of web servers.
Provided support for e-commerce applications.
Updated web pages for e-commerce group.
Supported mission critical e-commerce applications for inside and outside customers.

Skills

Senior Database Administrator
Database administrator with extensive experience designing, testing, securing and supporting next-generation database solutions in Oracle, SQL Server and MySQL Server environments. Proficient in an assortment of technologies, including Oracle 9i, 10g, 11g, 12c, 18c Microsoft SQL Server 2008, 2012, MySQL 5.7, JDBC, Apache Web Server, Java, Tomcat, Solaris, Windows, and Linux.
Oracle Database Administration
Banner ERP Administration
Backup & Recovery
High Availability Administration
Oracle RMAN
Amazon Web Services
Oracle Enterprise Manager 13c
SQL Tuning

Learning Management System Administration
Microsoft SQL Server Administration
Disaster Recovery Planning and Implementation
Database Security
Security Patch Maintenance
Database Administration, Oracle
Project management
Disaster Recovery Planning, Scheduling
Java, Sun
Linux, System Administration

Education

University of DenverDenver, Colorado2018Master's of Science: Information Systems Security

University of DenverDenver, ColoradoMaster's of Arts: Religious Studies, Philosophy

University of Northern ColoradoGreeley, ColoradoMaster's of Arts: Counseling

University of Northern ColoradoBachelor of Arts: Psychology and Sociology

Regis UniversityGreeley, ColoradoMaster's of Science: Information Systems

Resume Overview

Companies Worked For:

Ellucian, Cloud Services
University of Denver
Qwest Communications

School Attended

University of Denver
University of Northern Colorado
Regis University

Job Titles Held:

Senior Cloud Application Administrator
Senior Database Administrator
Adjunct Professor
Web Administrator

Degrees

Master's of Science : Information Systems Security
Master's of Arts : Religious Studies, Philosophy
Master's of Arts : Counseling
Bachelor of Arts : Psychology and Sociology
Master's of Science : Information Systems

Senior Cloud Application Administrator Resume Example

Resume Score: 80%

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