Livecareer-Resume

Senior Clerk Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Senior Clerk offering over 17 years' experience in office work. Quality-minded and results-driven team player with an adaptable and creative approach to solving diverse problems. Ready for new professional challenges in a dynamic role with room for advancement.

Skills
  • Editing and Proofreading
  • Microsoft Office
  • Records Management Software
  • Reliable and Punctual
  • Service-Oriented
  • Data Entry
  • Problem Solving
  • Verbal and Written Communication
  • Flexible and Adaptable
  • Self-Motivated
  • Team Collaboration
  • Basic Bookkeeping
Work History
04/2018 to Current Senior Clerk Anthem, Inc. | Cabot, AR,
  • Learn new skills, effectively manage multiple tasks, and shifting priorities
  • Ability in managing multiple tasks, shifting priorities, and learning new skills
  • Time management skills, ability to meet deadlines, work on multiple projects, and manage changing priorities
  • Strong organizational, interpersonal, analytical, and problem-solving skills
  • Handle sensitive and confidential matters in a professional manner. Strong organizational and problem-solving skills
  • Excellent organizational skills and good time and attendance
  • Maintain timely, accurate & effective communication with all local cash handling control managers in the department.
  • Update cash handling roles for all payment receipt locations at the sub-department level in a timely and accurate manner.
06/1996 to 06/2021 Sales Associate/Money Management South Washington County Schools Isd 833 | Cottage Grove, MN,
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Set up new sales displays when there were big promotions and events
  • Used POS system to enter orders, process payments, and issue receipts.
  • Prepared beverages and filled food orders for customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
05/2017 to 04/2018 School Bus Driver Faneuil | Mcclellan, CA,
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected safety guideless such as walking around the exterior and interior of the bus and emergency equipment and verified safe working order for student and driver use.
  • Obeyed federal and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Read maps and followed written and verbal geographic directions.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Reported bus malfunctions or needed repairs.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
04/2000 to 03/2018 Back Office Support AT&T | City, STATE,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Performed various clerical duties by filing and faxing documents and creating customer databases.
  • Resolved customer complaints and addressed emergency requests and needs.
  • Educated customers on current promotions, upgrades or new offerings available under current plan.
  • Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
Education
Expected in No Degree | Liberal Arts And General Studies Del Mar, Del Mar, GPA:
Expected in 06/1987 High School Diploma | Tuloso Midway , Tuloso Midway , GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Del Mar
  • Tuloso Midway
Job Titles Held:
  • Senior Clerk
  • Sales Associate/Money Management
  • School Bus Driver
  • Back Office Support
Degrees
  • No Degree
  • High School Diploma