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Senior Cleaning Consultant Resume Example

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SENIOR CLEANING CONSULTANT
Professional Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of work environment ediquite and customer relations and training in customer service. Motivated to learn, grow and excel in a professional work environment.

Skills
  • Relationship-Building
  • Critical thinking
  • Public speaking
  • Compassion
Work History
Senior Cleaning Consultant | Haigler And Associates - Jacksonville, FL10/2019 - Current
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
  • Specialized in working with industrial cleaning products within strict safety procedures.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.
  • Maintained floor cleaning and waxing equipment.
  • Cleaned, vacuumed and dusted all areas of house or building to maintain organized, professional appearance for employees and clients.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
Assistant Store Manager | Whit's Frozen Custard - Atlantic Beach, FL11/2015 - 04/2017
  • Trained anddeveloped new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Walked through store areas every day to identify and proactively resolve issues negatively impacting operations.
Waitress | Cap'n Odies - Atlantic Beach, FL07/2014 - 03/2016
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared beverages and filled food orders for customers.
Waitress | Old Florida Fish Camp - Jacksonville Beach, FL02/2014 - 03/2016
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Education
The Foundation Academy - Jacksonville, FL06/2005High School Dilpoma
Florida State College At Jacksonville - Jacksonville, FL06/2009Associate Of Applied Arts: English Education
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Resume Overview

Companies Worked For:

  • Haigler And Associates
  • Whit's Frozen Custard
  • Cap'n Odies
  • Old Florida Fish Camp

School Attended

  • The Foundation Academy
  • Florida State College At Jacksonville

Job Titles Held:

  • Senior Cleaning Consultant
  • Assistant Store Manager
  • Waitress

Degrees

  • High School Dilpoma
    Associate Of Applied Arts : English Education

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