Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette
Sharp eye for detail in taking customer orders, verifying information, explaining products and services, and documenting customer complaints.
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Excellent communication, problem solving and time management skills. Committed to providing the best experience possible for customers and clients.
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Skilled Client Professional committed to addressing customer concerns with with speed,accuracy and professionalism.
Exceeded corporate target for customer satisfaction for 5 months in a row.
Managed call flow with up to 4 calls in queue per minute.
Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities.
Conduct correspondence with customers and representatives.
Experienced in providing Tier 1 and 2 customer support.
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