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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
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  • single:
Professional Summary

Seasoned DEI professional with 10+ years’ experience developing and leading diversity and inclusion related initiatives. Utilized my sales skills to gain leadership buy in to drive change and implement diversity programs. My experience includes designing and implementing strategic ERG’s (Employee Resource Groups’) in the areas of Diversity and Inclusion, coordinating volunteer events, grant writing, community engagement, Healthy Living and Women’s Empowerment. My ability to design and lead volunteer events has included committee president Accuity In Action, committee member for the McGaw YMCA’s annual Gala, National YMCA Reading Sustainability Program, and held an advisory role with The Chicago Youth and Adult Training Center. A champion and participant for the United Nations Sustainable Development Goals, including their first annual SDG General Assembly since its inception in 2015.

Affable Solutions Consultant with 30+ years of experience helping companies connect customers with ideal solutions. I provide a consultative, deliberative, honest and transparent approach to strive for service excellence to global business leaders in the aviation and fintech industry. Helping my clients succeed with finding the right business tools to help their organization grow. My experience includes SaaS and DaaS, regulatory compliance, AML, OFAC, credit risk, and technology.

Dedicated sales professional with history of meeting and exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce.
  • Design and implement programming to create and foster an open and inclusive environment.
  • Teamwork and Collaboration
  • Event Planning
  • Time Management and Organization
  • Strong Interpersonal and Communication Skills
  • Project Management
  • Customer Relationship Management
Work History
Senior Business Solutions Consultant and ERG Lead, 01/2019 - Current
The20 Bozeman, MT,

While my primary role is to drive revenue. I also act as a trusted advisor helping to build capacity for social innovation, entrepreneurship, and shared value partnerships around social responsibility priorities. This includes diversity and inclusion initiatives based on workforce diagnostics and analysis of quantitative and qualitative data.

Analyze performance and progress toward meeting social responsibility goals and best practices. Established long-term, mutually beneficial partnerships with external stakeholders from the public and social justice sectors that simultaneously drive business and social value.

Oversaw multiple company's Employee Resource Groups (ERGs). Created a holistic model for inclusive excellence, informed by intersectional, data-driven insight and focused on building a physically and psychologically safe culture of excellence, equity and belonging.

Design internal and external programmatic engagements such as internal events, fundraising, community volunteer programs. In close coordination with internal partners.

Assisted the Portland office in adopting and implementing LNRS corporate responsibility strategies, and programs. In the areas of community service, volunteerism, fundraising, wellness, and women’s empowerment programs. With the goal of aligning with LNRS's overall corporate responsibility strategies.

Strategic Solutions Consultant with a background in how Digital Transformation affects businesses and the relationships with their customers. Focused on new business development and forming strategic partnerships with clients in the aviation industry. Proficient at generating revenue by developing and delivering effective solutions to resolve business issues. Strengths include excellent communication skills combined with the ability to build strong, trusting and long-lasting client relationships.

Specialties: Business Development, Client Relations, Strategic Partnerships

As a strategist and executer, I am motivated by targeted and effective forward momentum. I currently serve organizations by understanding their corporate objectives and pain points, and then quantifying the business value Cirium's solutions can bring to those specific areas.

  • Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
  • Evangelized for updated commercial planning products following introduction of new features or updated specifications.
  • Collaborated with Solutions Engineers to develop post-sale technical processes for installation and technical support.
  • Performed proof of concept demonstrations, instructing potential customers on benefits of new solutions.
  • Coordinated support responses to customer issues, verifying closure of all concerns and correction of all deficiencies.
Senior Account Executive & Community Engagement , 03/2008 - 01/2019
Ben E Keith Co Vidor, TX,

Responsible for initiating and stewarding partnerships, leading volunteer outreach efforts, and executing event production and logistics. Experienced in selecting and distributing corporate funds to community organizations. Monetizing events through both ticket sales and fundraising.

Demonstrated track record of excellence in executing events at a high level in addition to thought-leadership in ideation and planning and strategy of events and activations.

Experienced in selecting and distributing corporate funds to community organizations. Monetizing events through both ticket sales and fundraising

Strategic thinker who can collaborate across the organization to help build awareness for programs and events

Experience developing and managing budgets, leading staff and working effectively with outside vendors.

Experienced sales professional with a history of quantifiable success in consultative implementations of payment data, and sanction screening solutions. Responsible for selling Accuity’s Payments, Compliance, AML, and KYC solutions to, financial institutions, and multi-national corporations. Solutions include lookup tools, data files, API, compliance screening software applications, global watch lists and professional services. Duties include new business development and the expansion of a defined set of existing accounts

  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Met with new customers to share product and service information, listen to needs and learn about business operations.
  • Analyzed data to discover trends, informing market strategies and objectives.
  • Promoted company offerings to diverse customers with targeted and disciplined approach.
  • Originated new business transactions by incorporating expertise and value propositions.
Account Manager, 02/2002 - 11/2007
AchieveGlobal City, STATE,

Account Manager for a global performance improvement organization. Responsibilities include: Identification of competencies. Consultative sales approach that included, business issue selling. Linking training to business issues.

  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Liaised between account holders and various departments.
National Account Representative, 05/1997 - 10/2001
Addison Wesley Longman/Pearson Education City, STATE,
  • Account Representative for a major publisher of higher education textbooks and multi media products. Covering all disciplines duties included: pursuing, developing, and building relationships with colleges. With an assigned geographic territory of $2.4 million and and expected revenue growth of 16% in 9 months. Attained personal quota YOY.
  • Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
  • Prepared sales presentations for clients showing success and credibility of aviation Dass products.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Grew sales volume in assigned territory [Number]% through strategic budgeting and product promotion.
  • Provided recommendations to promote brand effectiveness and product benefits, resulting in securing 12 long-term accounts in [4 months].
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Identified opportunities for growth within [Location] territory and collaborated with sales teams to reach sales goal.
Education
Associate of Science: Business Communications, Expected in
-
Oakton Community College - Des Plaines, IL
GPA:
: Business Administration, Expected in
-
Oakton Community College - Des Plains, Illinois,
GPA:
Certifications
Training
  • Learning International: Professional Selling Skills
  • Learning International: Professional Sales Coaching
  • Learning International: Professional Prospecting Skills
  • Learning International: Professional Sales Negotiations
  • Communispond: Executive Presentation Skills
  • AchieveGlobal – Entire Leadership, Service and Sales curriculum
  • Workplace Answers: Workplace Violence
  • Workplace Answers: Workplace sexual Harassment

Certified to Instruct: AchieveGlobal (formally Learning International, Kaset International and Zenger Miller) –All curriculums of Leadership, Service and Sales.

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Resume Overview

School Attended

  • Oakton Community College
  • Oakton Community College

Job Titles Held:

  • Senior Business Solutions Consultant and ERG Lead
  • Senior Account Executive & Community Engagement
  • Account Manager
  • National Account Representative

Degrees

  • Associate of Science
  • Some College (No Degree)

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