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Senior Business Consultant Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Effective analytical/negotiation skills Complaint Handling & Resolution Team Management Customer Service/ Q&A Executing on firm deadlines Sales tactics and Solution selling Teambuilding & Training High performance Strategies
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
to Senior Business Consultant Aetna Inc. | Logan, OH,
  • Responsible for implementing market strategy, structure of sales, management of sales operations.
  • Including recruitment, training and development of staff as well as implementation of outsourcing, managing call center personnel and conducting thorough operational assessments.
  • Working directly with president, executive leadership and shareholders identifying options for the organization suggesting recommendations for change based on analysis, as well as advising on additional resources to implement solutions and acquisition of new clientele.
to Business Consultant/ President Fullbloom | Palm Beach Gardens, FL,
  • Co-Founded the company in 2012, Your Fresh Start Solutions is a team of small business experts with over 25 years of accounting, legal and business consulting, specializing in all small business functions and successfully securing up to $25M in SBA funding for our clients.
  • Our services include the following: Payroll services, Small business startup, Corporate and Non-for-profit 501c3 filing/preparation, Book keeping, Accounting systems set up, Business/Residential finance applications, Large/small business tax return preparation(Including 1099s), I.R.S/State liabilities and resolution cases, Notary services, As well as, Operational Expense Consulting.
01/1 to 01/1 Associate Director Colorado Technical University Online &mdash | City, STATE,
  • Promoted to the senior position within 5 months of employment then moved up to Associate Director of admissions, providing quality service to all students while meeting a higher level of standards and quotas of Estimated Student Populations.
  • Responsible for training all new hires on best practices according to policy giving qualitative input as well as encouraging proper critical thinking skills.
  • Partnering with Financial Aid, Student management, Admissions management and other departments to ensure forecasted student population goals are met.
  • Assists Director of Admissions with improving team performance, setting the tone for subordinate staff while always being positive and upbeat following up on committed objectives made for the team.
  • Fostering an environment where team members feel empowered and capable of meeting goals as well as stretching themselves beyond requirements to overachievement.
  • Ensuring all admissions documents are received and audited for successful enrollment and start of student population.
  • Proficient in running reports to communicate progress of pending activities required for Admissions to upper management and staff.
  • Additional Responsibilities Recognized by CTU leadership as a valued trainer with proven results of various advisors while giving them the confidence to achieve consistency with both personal and work related goals.
  • Serve on special program panel for Career Education Corporation Program Innovators providing real time feedback as eyes and ears of Admissions sales force to ensure proper roll out and comprehensive training of new program initiatives.
  • Trusted and proficient with various management reports, TPS, Dial and talk time reports , IEX performance and schedules, “All Students” reports, Stitch-in Combo reports, No contact reports , Performance Tracker and Score Cards.
  • Served as Director of Admissions for 5 different sales teams.
  • In Charge of training and Hosting of all Virtual Campus tours and webinars for all university students across the United States and internationally.
to Organizational Leader | , ,
  • Accomplished 86% conversion rate for total customers year to date and 100% 1st quarter retention of customers, 98 total contracts year to date resulting in over $4.5 million in total revenue.
  • Consistently Ranked within the Top 6 in National Sales Lead entire General Admissions sales division of 500+ reps as Advisor with the highest student enrollments in 2009 and 2011 Continually recognized for Performance excellence as well as letters of recognition from all levels of management earning performance awards for personal achievements for 2008,’09,’10,’11 and 2012.
  • Trained an entire team of brand new sales representatives and lead them to be the first team in CTU history to be at 100% to Estimated Student Population first month of operation and the only team in the sales division to hit Estimated Student Population in October ‘11 as well as being 100% to ESP for my personal expected goals.
  • Lead and trained an underperforming team that was in last place in its division to finish 2nd in the division February’12 and the following month to finish 1st place March’12.
Education
Expected in 2010 Associate of Science | Business Administration Colorado Technical University, , GPA:
Business Administration
Expected in 2013 Bachelor of Science | Psychology/Organizational Development , , GPA: GPA: 3.80
Psychology/Organizational Development GPA: 3.80
Expected in 2013 Landmark forum graduate Advanced Course graduate Communication Course graduate Advanced Communication graduate | , , GPA:
Professional Affiliations
Skills
accounting, Accounting systems, Book keeping, business consulting, business startup, c3, call center, Consulting, contracts, conversion, critical thinking, clientele, clients, filing, finance, Financial, leadership, legal, letters, Director, managing, market strategy, 98, Payroll, personnel, profit, progress, quality, real time, recruitment, Sales, tax return preparation, TPS, trainer

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Colorado Technical University
Job Titles Held:
  • Senior Business Consultant
  • Business Consultant/ President
  • Associate Director
  • Organizational Leader
Degrees
  • Associate of Science
  • Bachelor of Science
  • Landmark forum graduate Advanced Course graduate Communication Course graduate Advanced Communication graduate

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