Bookkeeper and Business Analyst with key strengths in planning, problem solving and customer relations. Familiar with financial reconciliations, general ledgers, financial reporting and analysis of data and business systems.
Contractor for Smart Meter Operations.
First 18 months in budget and finance assisting with financial modeling and developing, analyzing and managing budgets for more than 20 departments. Provided analysis to project leads and upper management. Monitored expenses of operational data to achieve performance targets. Worked with vendors on contract fulfillment and invoice processing, validation of work performed and milestone achievement. Provided assistance on required California Public Utilities Commission (CPUC) reports for project. Extensive work in SAP, Microsolf Excel, PowerPoint and Word.
Last 15 months in Smart Meter Mitigation, analyzing metering issues and developing solutions to bring the meters into remote read status. Negotiate and secure easements and license agreements from customers of utility for the installation and maintenance of network devices. Analyze data and determine technical needs. Dispatch work and follow up with field and support teams to ensure accuracy and completion of work. Prepare presentations through PowerPoint and develop drawings in Visio. Extensive work with Microsoft Excel, PowerPoint, and Word; Visio, Cisco, ORS, SMOC and Sharepoint. Track and analyze data related to Smart Meters.
Daily management of operations. Involved in strategic planning and implementation. Responsible for Community Outreach and coordinated events and information seminars. Formulated policies and procedures and managed staff and volunteers. Managed vendors and consultants. Developed and managed training seminars across the US and into Mexico - from program development to logistics and post-event follow-up.
Served as Operations Director responsible for overall business functions of this Digital Marketing Company which provided services to fortune 500 and other companies. Managed customer relationships during strategy, planning and production phases of digital and traditional marketing and branding projects; Managed small staff; bookkeeping; human resource management; traffic management for all company projects; quality assurance; some copy writing; technical editing for digital and traditional marketing and advertising pieces. Inside sales.
Handled operations and project management for this digital and traditional marketing and PR agency. Served as Senior Project Manager as well as Operations Director. Worked with clients primarily in real estate development, health & fitness, and the hospitality industries. Responsible for brand development, messaging and copy writing, website design and development, video production, coordination of marketing collateral including flyers, newsletters (digital and print), eMail templates, blogs, webinars, PowerPoint presentations, presentation kits, brochures, etc. Major event planning and production. Managed media budgets and coordinated media buys. Inside Sales. Public Relations. Sales and contract negotiations for new and existing clients. Liaison between clients and agency creative, technical, public relations, and administrative staff. Created vision, scope and use case documents; business process models, project timelines and budgets. Quality assurance and testing. Some copy writing. Technical editing.
Minor in Marketing. Cum Laude Honors.
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