senior billing consultant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
  • An experienced, driven, and accomplished accounting professional, with a wealth of experience while working for leading, high-profile companies. SUMMARY OF QUALIFICATIONS
  • Strong background in many areas including billing, accounts payable, invoicing, account analysis and reconciliation, computer data entry, records maintenance, and customer relations.
  • Hard-working and driven, while highly-experienced in many aspects of accounting work, and is thoroughly familiar with accounting practices, standards, and protocols.
  • Can handle many tasks simultaneously, has excellent attention to detail, and is firmly committed to the accuracy and integrity of accounting records and practices.

Detail-oriented [Job Title] with [Number] years of experience in finance and accounting. Focused, dedicated and skillful in quickly identifying errors to minimize losses. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Accounts receivables
  • Billing
  • Clients
  • Processing of
  • Process improvement
  • Quality
  • Sales
  • Training programs
  • Sheet balancing
  • Payment processing
  • General ledger accounting expertise
  • Management accounting
  • Data Entry
  • Regulatory filings
  • Accounting systems and controls
  • Financial Management
  • Regulatory Compliance
  • Financial Reporting
  • Cash Flow analysis
  • Audit coordination
  • Financial statement analysis
  • General accounting
  • Closing processes
Work History
Senior Billing Consultant, 01/2007 to 01/2017
  • Responsible for coordinating billing activities, ensuring the timely and efficient processing of invoices, reviewing and monitoring aging reports, payer follow-up (to ensure timely payments), implementing new billing procedures, maintaining billing records, and handling a wide variety of special projects.
  • Managed billing activities for approximately $10 million in monthly revenue customers.
  • Ensured timely and efficient billing cycles, and sent to 30 large corporate healthcare industry clients.
  • During tenure in position, maintained monthly accounts receivables at 98% collection rate.
  • Developed new billing procedures for offshore and internal staff.
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Identified cost-effective vendors and set up favorable contracts, saving $[Amount] per year in [Type] and [Type] expenses.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Improved accounts payable processes and achieved [Number]% reduction in late fees.
  • Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
  • Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
Billing Consultant, 01/1994 to 01/2007
AetnaCity, STATE, Philippines
  • Resolved discrepancies in accounting records through [Action] and [Action].
  • Collaborated with department managers to correct problems and improve services, improving efficiency [Number]% and customer service ratings [Number]%.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Managed high call volume from both inbound and outbound calls, answering approximately [Number] calls per day.
  • Communicated with clients to review and verify client billing requirements.
  • Analyzed monthly account receivable reports to facilitate timely filing, third-party payments and consistent cash flow.
  • Used [Software] and [Software] to create invoices for clients and customers with explanations for payment due.
  • Prepared itemized statements and bills and invoices, recording amounts due for purchases or services rendered.
  • Assisted management with implementing new accounting software program.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Reconciled past due accounts achieving [Number]% reduction in outstanding invoices.
  • Created improved filing system to maintain secure client data.
  • Handled account payments and provided information regarding outstanding balances.
  • Managed invoicing and payment processing operations.
  • Accepted payments for [Type] services and discussed remaining balances with customers to take accounts to zero.
  • Monitored outstanding invoices and performed collections duties.
  • Executed billing tasks and recorded information in company databases.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
Branch Accountant, 01/1989 to 01/1992
  • Managed smooth, efficient, and profitable branch operations during tenure in position.
  • Increased monthly staff retention rate by 100% after implementing new training programs.
  • Spearheaded the increase of annual sales by 90% via incorporating new quality process improvement.
  • Reviewed more than [Number] financial statements per [Timeframe].
  • Produced [Type] and [Type] reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and implementing [Type] processes.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Boosted revenue by $[Number] and grew sales team from [Number] to [Number] personnel during [Timeframe].
  • Assessed employee performance and developed improvement plans.
  • Protected company assets with strategic risk management approaches.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Identified and capitalized on community business opportunities with effective networking.
  • Assessed budget plans and present costs to forecast trends and recommend changes.
  • Engaged employees in business processes with positive motivational techniques.
  • Recruited, interviewed, hired and trained [Number] employees and implemented mentoring program to promote positive feedback and engagement.
  • Increased new bank relationships within local community by [Number]% through execution of quarterly promotions.
  • Resolved escalated customer issues and boosted retention rates by [Number]%.
  • Funded [Type] initiatives by cultivating strong partnerships and stockholder relationships.
  • Evaluated [Type] applications against outline specifications to approve, reject or recommend adjustments files.
  • Submitted loan applications to loan underwriter for verification and recommendation.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
Bachelor Degree: Business Administration (Accounting), Expected in to FAR EASTERN UNIVERSITY - Manila,

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Job Titles Held:

  • Senior Billing Consultant
  • Billing Consultant
  • Branch Accountant


  • Bachelor Degree

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