senior billing analyst credit analyst resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Looking to work in a fast-paced interesting environment, where I can interact within a diverse group of people. I am exceptionally well organized and versatile with a flair for anticipating, defining and addressing priorities efficiently.
Highlights
Microsoft Excel, Word, PowerPoint, Visio
Professional Services Management Systems Quick Arrow and OpenAir
PeopleSoft
SAP
Universe and Enterprise
SharePoint
WAWF, DFAS and Lockheed Martin VIP
Cisco MarketPlace Pricing and Configuration Tools
Accomplishments
Experience
08/2012 to 01/2015Senior Billing Analyst/Credit AnalystAutodesk Inc. | Plano, TX,
Established July 1, 2006, from the combined operations of NEC America, NEC Solutions America and NEC USA, NEC Corporation of America is a leading technology provider of strategic IT and communications solutions.
Serving carrier, small-to-medium business and large enterprise clients across multiple vertical industries, NEC Corporation of America provides its customers greater access to a rich portfolio of technology and professional services, enhanced opportunities and competitive solutions.
As Senior Billing Analyst responsibilities include.
Implement billing operations to maximize effectiveness and accuracy.
Perform complex invoice billing along with analysis to identify errors to maximize revenue on a monthly basis.
Interpret customer contracts to ensure billing is performed in compliance with contract terms.
Communicate and coordinate with both internal and/or customers to resolve billing errors or disputes.
Make decisions and solve problems that are complex and specific to the business.
Provide unbilled analysis reporting to Billing Manager for various types of reporting, i.e., project and drop ship billing.
In addition provide metric reporting to Billing and Operations management on a scheduled basis.
Work on billing and continuous projects with Billing Operations management.
Provide guidance to the Billing Coordinators and spearhead training for new hires.
Participate in month-end billing processes to ensure revenue has been billed accurately and complete for the month.
In addition, will provide back up and support for the Billing Manager on an as needed basis.
Key Projects: Reconciliation and completion of final billing for Springfield Schools eRate project totaling $3.1 Million.
The project spanned 2 ½ years and was riddled with contractual errors.
Submitted invoice and received payment for entire project before contract and deadline for submission expired.
6.1 Million contract from Cleveland State University was to be shipped and billed in two phases over the course of 6 months.
Included Cisco Hardware and Maintenance coverage.
Followed an estimated 50 shipments, gathered vendor invoices, and ensured proper delivery and then final manual invoices to the customer.
Received payment before terms expired on entire contract.
As Credit Analyst responsibilities include.
Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
Prepare reports that include the degree of risk involved in extending credit or lending money.
Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
Confer with credit association and other business representatives to exchange credit information.
Generate financial ratios, using computer programs, to evaluate customers' financial status.
Once review is complete, it is submitted through our CPS(Credit Point Software) and approved through Executive Management.
09/2011 to 03/2012Services Billing AuditorINX Inc | City, STATE,
INX primarily offers Cisco Systems-based IT infrastructure services and related hardware and software to customers in the educational, governmental, and private sectors.
Its services include network design, systems integration, consulting, IP telephony implementation, network security auditing, and data center virtualization.
INX also sells, installs and integrates network storage systems from EMC and NetApp and provides virtualization products from VMware.
Responsible for End of Month Project Audits to clear outstanding, unabsorbed costs.
Also assisted in the migration of over 400 active projects from billing system Quick Arrow over to Open Air; ensured data transferred accurately.
Ran monthly reports showing all open time, expenses, subcontractor costs and material costs and reconciled against the related project to see if it needed to be billed to the customer or billed to the margin of the project and absorbed as cost.
Served as a backup Billing Administrator to cover services billing duties.
Assisted in migration of over 400 active projects from billing system, Quick Arrow, to Open Air.
Ensured all project related data transferred accurately, including time and expenses.
Effectively communicated issues, needs and opportunities with other employees and other managers.
04/2011 to 08/2011Commissions AnalystINX Inc | City, STATE,
Managed the internal vendor rebate program processes and the internal sales commission program, adjustments and reporting processes.
Also served as analyst for accounting and P&L related analysis for both corporate and field managers.
Reported to the Business Process Optimization Project Manager but worked cooperatively with and took direction from multiple managers.
Audited and reconciled vendor rebate programs to ensure bonus commissions' payout accuracy.
Created and analyzed biweekly, monthly, and quarterly commission reports.
Managed the fully cycle of company's variable compensation process, including documentation, calculations, and sign-off workflow.
Reviewed and processed commission adjustments as needed for each pay period.
Provided commission payout summary report to Executive Management for payroll review/approval process.
Used Microsoft Excel skills to build formulas and pivot tables on commission statements.
Participated on special projects and worked closely with IT and Sales Operations to create efficiencies within the Commission System and processes.
Handled highly confidential financial and payroll related information.
09/2006 to 03/2011Federal Procurement AdministratorINX Inc | City, STATE,
As a Procurement Administrator for the Federal Division of INX..
Provided hardware quotes to customers Input Hardware/Services orders in timely manner to ensure delivery of product by the customer's deadline.
Answered customer calls and emails, assisted with questions relating to delivery of product, returning default product, pricing of different hardware.
Looked for opportunities to bid on and expand our business.
Notified Sales Team when new opportunities were discovered.
Collected on outstanding Accounts Receivable balances, provided manual invoices to the customer when requested, or resent invoices that were not received.
In doing so, lowered our Division's DSO (Days Sales Outstanding) from over 90 days to below 60 days.
Due to the majority of our customers in the Federal Division being Government related, would have to input invoices for payment into government regulated portals online, including DFAS (Defense Finance and Accounting Service), WAWF (Wide Area Workflow), and Lockheed Martin's VIP (Vendor Invoice Processor).
Education
Expected in 2006 to to Bachelors | Business Administration, , GPA: Business Administration
Expected in December 2006 to to | AccountingTexas Women's University, Denton, TexasGPA: Dean's List - 3 Semesters
Gamma Betta Phi - Academic Honor's Society Accounting Dean's List - 3 Semesters
Gamma Betta Phi - Academic Honor's Society
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