senior advisor communications and engagement resume example with 17 years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I am a communications and engagement specialist with 18 years of work experience. I am used to working in high-pressure communication environments. I am a proficient writer, storyteller and skilled at managing communication and engagement risks and issues. I am curious, adaptable and bring extensive international experience and fluency in three languages. I have a broad range of interests and I am eager to take on new challenges.

  • Creating and executing marketing, social media, and communications strategies and plans
  • Communications & Engagement Advisory
  • Writing
  • Editing and proofreading
  • Crisis/issues management and communication
  • Knowledge of Government
  • Community, Iwi and
    sector/industry engagement
    (IAP2 Certificate in Engagement)
  • Excellent (intercultural) communication, relationship management and interpersonal skills
  • Fluent in English, German, and Italian
  • Knowledge of Te reo Māori, Tikanga Māori, Tiriti o Waitangi
  • Content creation and storytelling
  • Website administration
  • Photography, Lightroom and Photoshop
  • Microsoft and InDesign
Education and Training
University of Innsbruck Innsbruck, Austria, Expected in 01/2005 Master of Philosophy : Italian & German Philology Major with distinction - GPA :
Eastern Institute of Technology Napier, NZ, Expected in 11/2021 NZ Certificate (Level 4) : Te Reo Māori - GPA :
Goethe Institut Munich, Germany, Expected in 05/2014 Diploma in Teaching : German As A Foreign Language - GPA :
WIFI Tirol Innsbruck, Austria, Expected in 02/2005 Diploma : Marketing - GPA :
Università Degli Studi Padova, Italy, Expected in 06/2003 Scholarship Programme : Italian Literature Studies and Translation - GPA :
Waka Kotahi NZTA - Senior Advisor - Communications and Engagement
, , 05/2XXX - Current
  • Writing and executing communication and engagement plans
  • Finding positive stories that enhance and protect the reputation of Waka Kotahi
  • Public Information Management tasks during cyclone response & recovery
  • Providing guidance and advice to regional teams
  • Writing, delivering, producing high quality content (e.g. webpage content, Facebook posts, video scripts, stakeholder letters) and recommending appropriate channels to reach target audiences
  • ‘Joining the dots’ and making sure that stakeholder/iwi/community engagement is undertaken in a collaborative and coordinated way
  • Identifying gaps and areas for improvement for continual development and effective ways of doing things that encourages best practice
  • Managing issues and developing thorough plans to mitigate risks
  • Writing reports and presentations (e.g. Minister’s report, communication reports, Regional Transport Committee meeting presentations)
  • Organising events (e.g. pou whenua blessing ceremony)
Hastings District Council - Senior Marketing and Engagement Advisor
, , 05/2021 - 05/2XXX
  • Worked with a range of Council business units to create and roll out community engagement campaigns - short-term (e.g. HazMobile Collection) and large-scale (Local Elections 2XXX) campaigns as well as consultations (e.g. Representation Review)
  • Project management (e.g. Annual Report)
  • Collaborated with other Hawke's Bay Councils on joint campaigns
  • Public Information Management tasks
  • Worked with in-house graphic design team as well as creative agencies on developing high-impact campaigns
  • Wrote radio & video scripts, Facebook posts, website content, copy for a wide variety of communications collateral etc.
  • Reviewed Council documents & reports and transformed them into engaging and communications
  • Wrote and distributed e-newsletters
  • Supported internal communications advisor (e.g. writing All Staff emails)
  • Assisted with mayoral communications
Eastern Institute Of Technology (EIT – Te Pūkenga) - Senior Communications Advisor
, , 05/2019 - 05/2021
  • Wrote press releases, website stories and newspaper articles for various national and regional publications
  • Wrote newsletters (and contributed to stakeholder newsletters such as the e-pānui Business Hawke’s Bay Newsletter)
  • Wrote opinion pieces on behalf of EIT leaders, and student newsletters on behalf of EIT’s CEO
  • Crisis communication (COVID-19, ITP merger)
  • Responded to media queries
  • Wrote “story part” of EIT’s Annual Report (including photography)
  • Wrote sales copy for advertising and marketing collateral
  • Wrote biannual Pasifika newsletter
  • Wrote weekly radio broadcast for EIT's Director Māori
  • Created social media content with the purpose of enhancing brand awareness, building relationships with stakeholders, and increasing enrolment numbers.
  • Liaised with staff, iwi, media representatives, stakeholders & community groups
  • Implemented & reviewed marketing, social media, and communications plans
  • Prepared & promoted graduation ceremonies
Moser Holding (Austrian Publishing House) - Senior Journalist & Reporter
, STATE, 10/2005 - 09/2018

Senior journalist (July 2009 – Sep 2018)

  • Interviewed sources, contacts and leads to gather information for stories
  • Wrote concise and engaging news stories and features within tight deadlines
  • Performed extensive research to back up stories
  • Regular liaison with marketing/communication agencies
  • Performed interviews and independent research and covered travel, trends & lifestyle stories and current affairs.

Contributing journalist (Feb 2009 - July 2009)

  • Wrote a weekly travel column and a monthly travel report while travelling around the world.

Senior journalist (Oct 2007 – Jan 2009)

  • Attended press conferences
  • Conducted interviews and covered events
  • Developed and pursued stories independently and for assignment.

Junior reporter (Oct 2005 – Oct 2007)

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Resume Overview

School Attended

  • University of Innsbruck
  • Eastern Institute of Technology
  • Goethe Institut
  • WIFI Tirol
  • Università Degli Studi

Job Titles Held:

  • Senior Advisor - Communications and Engagement
  • Senior Marketing and Engagement Advisor
  • Senior Communications Advisor
  • Senior Journalist & Reporter


  • Master of Philosophy
  • NZ Certificate (Level 4)
  • Diploma in Teaching
  • Diploma
  • Scholarship Programme

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