Security Technician resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Mental Health Technician with over 7 years of successful experience in therapeutic counseling . Recognized consistently for performance excellence and contributions to success in mental health industry. Strengths in verbal de escalation and safety backed by training in Mental Health.
Enthusiastic Mental Health Tech eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of safety and patients and training i others as well. Motivated to learn, grow and excel in the mental health field.
Experienced Security tech with over 7 years of experience in mental health facilities . Excellent reputation for resolving problems and improving customer satisfaction.
Skills
P>Written and verbal communication
P>Conflict resolution
P>Good telephone etiquette
P>Self-motivated professional
P>Teamwork
Written Communication
Data management
Planning and Coordination
Relationship-Building
Flexible & Adaptable
Knowledge of medical terminology
Charting and clinical documentation
Patient assessment
Teambuilding
Organizational skills
First Aid/CPR
Time management
Work ethic
Reliable and trustworthy
Friendly, positive attitude
Basic math
Conflict resolution
Education and Training
Oakton Community CollegeDes Plaines, ILExpected in ā āAssociate Of Arts And Sciences:Psychiatric Technician - GPA:
Maine East High SchoolPark Ridge, IL, Expected in ā āN/A:General Studies - GPA:
Certifications
[CPR and CPI] Training
Experience
Motion Recruitment - Security Technician Los Gatos, CA, 11/2017 - 11/2019
Maintained accurate records of customer service calls and inputted all information into company's database.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Completed task to ensure compliance with relevant type regulations.
Developed and maintained courteous and effective working relationships.
Communicated effectively with customers, answering questions and concerns regarding systems.
State Of Oklahoma - Mental Health Technician {"@Context":"Http://Schema.Org", "@Type":"Jobposting", 10/2016 - 11/2019
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Attended therapeutic educational group meetings and supported patients with guidance from RN or Type medical professional.
Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
Charted on each patient daily.
Took and monitored vital signs, administered medications and managed patient behavior.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Counseled and mentored clients on substance use and life choices.
Assisted and counseled Number patients daily.
Treated clients and families with respect and dignity.
State Of Oklahoma - Mental Health Technician {"@Context":"Http://Schema.Org", "@Type":"Jobposting", 06/2011 - 08/2016
Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Identified and addressed individual mental health challenges to support patients.
Developed and distributed monthly patient satisfaction surveys.
Documented patient interactions in compliance with HIPAA requirements.
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Handled inbound and outbound calls to verify patient appointments.
Provided excellent service to patients through personable communication.
Verified patient health history and contact information for chart accuracy.
Completed timely data entry of contact information into [Software] system.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Followed all safety protocols when administering subcutaneous and intramuscular injections.
Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
Delivered counseling services, including one-on-one, group therapy and [Type] to average of [Number] patients per day.
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